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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, most reviewers were somewhat happy with their experience overall. Many customers report significant issues with the service, including frequent website downtime, server vulnerabilities and reports of security issues, and data loss. People also frequently mention that the website's cPanel is unstable and that phpMyAdmin lacks SSL. Conversely, a small portion of people felt satisfied with the service, highlighting excellent and friendly support that quickly resolves issues. These customers appreciate the reliable performance and the expertise of the support team, finding it a great choice for quality hosting.

What people talk about most

Service

Users describe ambiguous interactions with service. While some customers praise the reliable performance,... See more

Website

Customers consistently note negative experiences with website performance and reliability. Many reviewers... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express significant frustration,... See more

Response time

Reviewers mention negative feedback about response times, with many reporting that customer support is... See more

Staff

Consumers find staff experiences to be ambiguous. Many reviewers praise the support team, describing them as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Worst Hosting Experience Ever This hosting is a complete disaster. Their servers are full of vulnerabilities, and because of that, my site got hacked. Hackers planted backdoors straight through t... See more

Rated 1 out of 5 stars

I paid for their top-tier server, but out of nowhere, my server went completely down showing a "license expired" error. This is a ridiculous issue to face when you have paid for a premium plan. When I... See more

Company replied

Rated 1 out of 5 stars

I have been using SiteCountry hosting for the last 3 years. In the beginning, the service was fine, but in 2025 the quality has become the worst. My website goes down 5–6 times every single... See more


Company details

  1. Web hosting company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.0

Average

TrustScore 3 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I am in the web developing business…

I am in the web developing business from the last 13 years and used some other hosting companies before I signed up with sitecountry.com and find out that sitecountry is the BEST hosting company out there!

5 April 2021
Unprompted review
Rated 5 out of 5 stars

As always

As always, the tech support at Sitecountry has been fabulous. Prompt responses, techs stay with me till the end, they don’t bash me for not understanding, and probably the most important thing is that they fix problems…on the spot

2 April 2021
Unprompted review
Rated 5 out of 5 stars

Very very good an value for money…

Very very good an value for money Webhosting.
I am hosting my wordpress and php websites in this hosting and my page loads very faster without any cache or speed pligins.
If I add the litespeed cache then it's sppeed is doubled.
Best hosting..

23 March 2021
Unprompted review
Show reviews in all languages. (185 reviews)

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