SIXT Austria Reviews 

We always rent vehicles from Sixt around the world. Sixt is reliable. The staff are always friendly and helpful. We also get free upgrades from time to time. I always rent from Sixt for private use too. So far, I've only had good experiences.
Except at Philadelphia Airport (Status 2023 - Perhaps something has already changed here). Here, the vehicle base is not directly at the airport and you have to take the shuttle. However, the shuttle is not yet available for flights at 6:00 AM if you return the car very early. You have to find your own way to the gate. We ended up taking an Uber. That's why I'll be using the competition in Philadelphia in the future, which is within walking distance of the gate.

Great service. Collected car with no problems and returned with no issues. Would definitely recommend and use Sixt again.

Again, it was a really joyful experience from the beginning to the end. Safety and comfort all the time, it was amazing.

Be very careful. Recently rented with them at Salzburg airport but at pick up was told there was a €300 security deposit which would be refunded. This was complete lies and I ended up signing for additional insurance that I didn’t want. Complete rip off. Never booking with these cheats again.

Anas, the gentlemen behind the counter made the pick up process an outstanding experience. He was professionel, kind and extremely friendly. Well done young men 😀

Firstly, the new station at the Wyndham Grand, within walking distance of the train station. But above all, your extremely courteous employee. We were the only customers at the time, and he was very relaxed and friendly. He upgraded us to a great car, drove it to the hotel, and even helped us connect our smartphone to Android Auto. Wonderful. Thank you very much! Best regards, Christian Wilhelm

I returned a Salzburg rental in Vienna. The staff was too busy to inspect the undamaged car upon my return, so they asked me to park it downstairs (Hilton Hotel). Later, I received a damage claim from Sixt for "graffiti", along with photos of bird droppings on the car. This was totally a scam. DO NOT RENT FROM SIXT.

The staff were very helpful and professional! They gave clear instructions. We even received an upgrade which was wonderful. I would definitely use again!

AVOID AT ANY COST!!! I hired a car through Sixt at Vienna Airport, as I was looking for a reputable business as I’m fed up with the cowboy hire companies. Well, that is exactly what I’ve got.
I’ve returned my car, got a mail from them an hour later that all was ok. A day later I got a mail that I caused damage to the bumper of the vehicle. Bear in mind the pictures they have sent me as proof were taken at a completely different location to the return station a day later and after the car being cleaned. I’m not going to pay €1320 for a 3cm scratch on a bumper that either you caused or one of the hundreds of people, families with luggages while walking past your return area.

They promised me that I could leave my car in their parking lot for free. But unfortunately, this did not happen and I had to pay for it.

Very good experience with SIXT. The staffs were very friendly while we checked rented and gave us the best car which will be comfortable for us with our baggages. I would recommend SIXT, Salzburg city centre any day.

I cancelled a booking in November 2025, and was due a refund of €600. Sixt claim to have made the refund re payment in November 2025 , but it’s not arrived, and they are now refuse to do anything to assist. I’ve been a long standing and loyal customer of Sixt but that doesn’t matter apparently. Currently looking at options to escalate, and have already raised merchant dispute against Sixt. Very strongly recommend going with a different car hire company . It’s been 6 weeks of endless emails and being passed from one person to another - it appears to be a deliberate tactic.

Five-star experience at Sixt Vienna Schönbrunn! The staff were very professional and the pick-up/drop-off was incredibly fast. The Peugeot 3008 I rented was in perfect condition—clean, modern, and very comfortable to drive. Highly recommend this specific location for anyone visiting Vienna

Amazing staff handling good communication skills. Helpful and supportive. Car was ok and easy to drive away

Dangerous car & missold upgrade. The car was described specifically as having winter tyres. It did not. It had AS210 all season tyres. We were driving in 1cm of fresh snow (normal in Austria) and the car had no control and got stuck on a very gentle incline. Also had very poor braking. We turned back and borrowed a friend's 2015 Skoda Fabia on winter tyres. It made the drive with ease. Secondly, below 0 deg C, the washer fluid was frozen. It only worked on one occasion after being in an underground car park. The fluid mix in winter in Austria should be mixed to suit -20 minimum. We couldn't clean the window while driving, which is extremely dangerous. Thirdly, the car suffered bad front vibration under braking between 60-100km/h, indicating worn suspension components or warped disc brakes. The car handling and braking is therefore not able to operate effectively. SIXT are clearly saving money while risking customers lives. Lastly, we had been offered a Skoda Kamiq as our booked car, but were sold an upgrade on the basis that the Kamiq would not suit the luggage we had with us, and advised to take a Citroen C3 Aircross instead at an extra cost of c. €240. In reality there was plenty of space, and the C3 has a 410l boot capacity compared to 400l in the Kamiq. The Kamiq would have suited our needs perfectly and no upgrade was necessary. I demand a full refund on this booking from SIXT Austria. A life endangering car, missold and misadvertised, and an unnecessary upgrade.

It was a good experience

Tina from Innsbruck Airport was great.

Friendly and nice check-in location and process although the clerk did seem to be incentivized to upgrade the vehicle. Vehicle was clean and in very nice condition and we really enjoyed it during our stay in Austria. I also appreciated the phone call the day before return and the return process was very easy. Would have been good to get a more detailed explanation of the extra charges on return.