wonderful service from the staff, specifically Laurence. he was very patient and gave me advice on how to maintain the shoes i chose. overall, i am very happy with my purchase and the services provide... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Come into the shop with my kids today and when we left my 10 year old daughter said Laurence was ‘very friendly and helpful’. He was welcoming and had beautiful manners and should deserve recognition... See more
Company replied
The selection of clothes was fabulous, from the second i entered the store I really didnt know where to start looking, i was greeted by Daniel (who was a star through my time shopping there) ensuring... See more
Company replied
I've been shopping at Size for a few years, and have amassed a healthy collection of Adidas trainers in various colours. Have to give a shout out to Chiyo in the Birmingham branch, on ny latest vis... See more
Company replied
Company details
- #39 of 68 best companies in Streetwear store
- #399 of 596 best companies in Clothing Shop
- #179 of 239 best companies in Men's clothes shop
- #144 of 218 best companies in Shoe shop
About size? - Birmingham
Written by the company
Shop New In Shop Mens Shop Womens Shop By Brand Shop Sale
About size?
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer CareContact info
Unit 1, Caxton Gate, Cannon St, B2 5EP, Birmingham, United Kingdom
- 0121 227 4248
4.6
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from size? - Birmingham
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Super helpful workers, AMAZING selection!
The selection of clothes was fabulous, from the second i entered the store I really didnt know where to start looking, i was greeted by Daniel (who was a star through my time shopping there) ensuring that he is in arms reach whenever I needed something. Not sure if it was because i was there on not such a busy day but the help i got from Daniel was instant which made my entire shopping experience there so much better. I really notice these things and the hospitality i got from him and the people working downstairs is rare to recieve nowadays. The next time i will be shopping in Birmingham, this shop is a MUST! Not sure if it was my own greed, or Daniels beautiful blue eyes as he was giving me recommendations for clothes that would suit me, i did end up spending more than I originally wanted to however there is not a single piece of clothing I regret. I recommend this shop for people that are unsure of what they want exactly as the wide range of different styles is amazing and i truly believe anybody no matter the age or gender of the person will be able to find something that suits them. Daniel also helped me setting up my unidays so that I can take advantage of my unidays discount which I wasnt even aware that I can do when i went up to the till.
30 July 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Laurence
wonderful service from the staff, specifically Laurence. he was very patient and gave me advice on how to maintain the shoes i chose. overall, i am very happy with my purchase and the services provided xx
31 July 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Staff always welcoming and helpful
Staff always welcoming and helpful, iv been shopping here for years and the staff are always pop notch 👌🏼💯
28 July 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Good service and delivery and good…
Good service and delibery and good trainers of best quality
17 July 2026
Reply from size? - Birmingham
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Reply from size? - Birmingham
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Reply from size? - Birmingham
Thanks for the top marks.
We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
size? Customer Care Team
Laurence at Birmingham
Laurence was really helpful and polite, a really good example of customer service. Thank you!
4 July 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Finns customers service was excellent…
Finns customers service was excellent helped me out from the beginning and was very polite
30 June 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.
Kind regards,
size? Customer Care Team
It’s has been more than 10 days since I…
It’s has been more than 10 days since I placed my order. I wanted shoes before holiday and they are still on the way.
Poor services from size and frankly very disappointed.
I would not recommend delivery from them to anyone interested in online options .
27 June 2026
Reply from size? - Birmingham
Hi Nouman,
Thank you for getting in touch. Apologies for any inconvenience caused. I have sent over an email with an update on your order, please refer to this for further assistance.
Many thanks,
Sidrah.
Reply from size? - Birmingham
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Reply from size? - Birmingham
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Callum the incredible
Callum , was a spectacular , incredible carring , going off above and beyond with support of finding shoes especially then during a hen due, girl is stuck with heels.
Couldn't recommend him enough for his kind, happy and smiling nature and continued to support confidence in looking good in converse shoes.
Please give him a raise as he is a wonderful guy and very adaptive in caring to his customer needs.
20 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks so much for the 5 star review.
We appreciate your comments and for taking the time to review us here.
Best wishes,
size? Customer Care Team
Come into the shop with my kids today…
Come into the shop with my kids today and when we left my 10 year old daughter said Laurence was ‘very friendly and helpful’. He was welcoming and had beautiful manners and should deserve recognition for that as it makes a complete difference to how you feel when you shop. He wasn’t in a rush and also suggested difference ways of getting the trainers we wanted in the correct size etc. Thanks Laurence ten points to you ! X
19 June 2026
Unprompted review
Reply from size? - Birmingham
Thank you for leaving us a 5 star review.
It's great to read that we got it on point.
Best wishes,
size? Customer Care Team
Laurence was open to helping me find… asics
Laurence was open to helping me find different asics that I would like. Was really friendly and able to talk to him comfortably and ask him lots of questions. Hopefully I didn’t bore him😭. Thanks for your time and great customer service deffo coming back .
19 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the top marks.
We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
size? Customer Care Team
Always a pleasure. served by Tom who was…
Always a pleasure. served by Tom who was a great help.
19 June 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Reply from size? - Birmingham
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Great staff and service
Great staff and service was helped by a woman called summer got what i wanted sorted with home delivery in about 5 mins as they didn't have the size in store great team at the store would recommend a
13 June 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Had a great experience shopping today…
Had a great experience shopping today in Birmingham size store. Carla was great and very helpful.
11 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Delivered within a couple of working…
Delivered within a couple of working days and at a good discount. What’s not to like?
8 June 2026
Reply from size? - Birmingham
Hi,
Thanks for taking the time to leave us a 4 star review, we appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
size? Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.