size? - Birmingham Reviews 

66
TrustScore 4.5 out of 5

4.6

Unit 1, Caxton Gate, Cannon St, B2 5EP Birmingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

wonderful service from the staff, specifically Laurence. he was very patient and gave me advice on how to maintain the shoes i chose. overall, i am very happy with my purchase and the services provide... See more

Company replied

Rated 5 out of 5 stars

Come into the shop with my kids today and when we left my 10 year old daughter said Laurence was ‘very friendly and helpful’. He was welcoming and had beautiful manners and should deserve recognition... See more

Company replied

Rated 5 out of 5 stars

The selection of clothes was fabulous, from the second i entered the store I really didnt know where to start looking, i was greeted by Daniel (who was a star through my time shopping there) ensuring... See more

Company replied

Rated 5 out of 5 stars

I've been shopping at Size for a few years, and have amassed a healthy collection of Adidas trainers in various colours. Have to give a shout out to Chiyo in the Birmingham branch, on ny latest vis... See more

Company replied


Company details

  1. #39 of 68 best companies in Streetwear store
  2. #399 of 596 best companies in Clothing Shop
  3. #179 of 239 best companies in Men's clothes shop
  4. #144 of 218 best companies in Shoe shop

About size? - Birmingham

Written by the company


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About size?

Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.

Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.

As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.

Download size?launches Contact us via Customer Care

Contact info

  • Unit 1, Caxton Gate, Cannon St, B2 5EP, Birmingham, United Kingdom

  • 0121 227 4248

4.6

Excellent

TrustScore 4.5 out of 5

66 reviews

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4-star
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1-star

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4.6

All reviews

(66)

3,807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A super experience

A super experience!
Laurence was a very polite and patient sales advisor. He was incredibly knowledgeable on the trainers I ended up purchasing and what I really liked about him is that he didn’t try any hard sell.
I’m looking forward to wearing the trainers!

6 June 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Thanks for the 5 stars, we appreciate your comments about your experience.

As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Laurence was so nice and he got great…

Laurence was so nice and he got great customer service I loved it

6 June 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

Staff are so kind and helpful…

Staff are so kind and helpful especially Laurence (Lance) provided me with quick and friendly service which has made experience extremely positive. Thank you

6 June 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Thanks for the 5 stars, we appreciate your comments about your experience.

As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Service at Size?

Laurence was friendly and supportive, the service quality at Size? was good and will definitely be shopping there again.

6 June 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Thanks so much for the 5 star review.

We appreciate your comments and for taking the time to review us here.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Great customer service

Lenny was very helpful and knowledgeable in the store. Would have purchased in person but had a discount code for online. Much appreciated

5 June 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 5 out of 5 stars

Amazing service

Tom served me really well at the till and all the staff were very warm and welcoming. Would definitely purchase again

29 May 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Hi,

Thank you for giving us 5 stars.

It's really helpful to see our colleagues get a mention, so thanks for that.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Amazing shopping experience

Amazing shopping experience, I had this lady called sanii and she made my shopping experience amazing making my requests number one priority to make sure everything was okay for me.

2 June 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Thanks for the 5 stars, we appreciate your comments about your experience.

As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
size? Customer Care Team

Rated 4 out of 5 stars

Great service

Great service would have been five stars but my last 2 purchases the boxes was been damaged which took the edge off that brand new feeling.

2 June 2026
size? - Birmingham logo

Reply from size? - Birmingham

Hi,

Thanks for taking the time to leave us a 4 star review, we appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

summer was very kind and was great…

I went to size on Saturday and summer was very kind and was great customer service

30 May 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

Thank you Chiyo

I've been shopping at Size for a few years, and have amassed a healthy collection of Adidas trainers in various colours.

Have to give a shout out to Chiyo in the Birmingham branch, on ny latest visits. Very attentive, professional and polite. No pressure, no hard sell, just excellent customer service

29 May 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Great service by Zack

Great service by Zack!

Very professional and helpful

30 May 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 5 out of 5 stars

Zach was great and helped me a lot

Zach was great and helped me a lot. Thank you very much great experience

25 May 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Thanks for the 5 stars, we appreciate your comments about your experience.

As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Always enjoy shopping at Size

Always enjoy shopping at Size. Zach served me today but all the staff are spot on. Nothing too much trouble for any of them.

25 May 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Hi,

Thank you for giving us 5 stars.

It's really helpful to see our colleagues get a mention, so thanks for that.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Very polite and knowledgeable

Very polite and knowledgeable. Got my order right

23 May 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Callum helped me find pink Salomons

Callum helped me find pink Salomons, thanks for your help

22 May 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Great experience with the size in…

Great experience with the size in Birmingham I will go there again

22 May 2026
Unprompted review
size? - Birmingham logo

Reply from size? - Birmingham

Thanks for the 5 stars, we appreciate your comments about your experience.

As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Great service

Great service

6 May 2026
size? - Birmingham logo

Reply from size? - Birmingham

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 1 out of 5 stars

No phone number for store

No phone number for store. Ordered a pair of trainers. Needed to call store to check something. No number.

18 May 2026
size? - Birmingham logo

Reply from size? - Birmingham

Dear Syeda,

Thank you for taking the time to leave a review.

I apologise for any dissatisfaction you may have experienced with our service. We value your feedback and would like to assist you further. To provide us with more details about your concerns, I kindly request you to contact us via our web form.

You can access the web form by clicking on the following link: https://www.size.co.uk/customer-service/contact/

Once we receive your submission, we will promptly address your concerns and provide the necessary assistance.

Kind regards,
Farhan,
size? Online Reviews Team.

Rated 5 out of 5 stars

Excellent service

Excellent service

7 May 2026
size? - Birmingham logo

Reply from size? - Birmingham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.

Kind regards,
size? Customer Care Team

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