Natalie helped us with our mortgage when we bought our first home and has now supported us again with renewing our mortgage two years later. Both experiences have been smooth, straightforward, and c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Mortgage & Protection Advisors
51 Abbotts Drive, SS17 7BS, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I could not recommend Natalie and SJB Financial enough. We were first-time buyers in a turbulent mortgage market and Natalie made the entire process so simple. She was incredibly helpful and friendly, and the communication was great throughout. She really took the time to go through any questions and concerns and made sure we got the deal possible. Buying a house is a stressful process but Natalie made us feel like we were in safe hands. Do yourself a favour and give her a call!

Reply from SJB Financial LTD
Susan was great to deal with the entire time I was dealing with her, the company on the whole has been nothing but helpful and I cannot thank them enough for all their help and advice.

Reply from SJB Financial LTD
Sue was recommended by our local estate agents during our first house purchase back in 2016 and made such a lasting impression on us that we contracted her services for our second property and recently re-mortgaged with her. Sue and the team are always contactable and resolve your queries promptly. All the team are super friendly and knowledgeable. Highly recommend!

Reply from SJB Financial LTD
We cannot thank Natalie enough for her help buying our first home. Natalie made the process stress free and we couldn’t be happier with the service we was provided!
I will be recommending SJB Financial to family and friends!
Thank you again Natalie you are amazing!

Reply from SJB Financial LTD
Amazing experience, used Natalie for my first mortgage and now for my new mortgage. Always a 5* service, no faults or complaints what so ever, could not recommend enough

Reply from SJB Financial LTD
Natalie was brilliant throughout. Insightful and honest you feel like she really is on your side and getting you the very best offer. I was completely oblivious to the ability to port a mortgage and with her guidance and expertise we have saved hundreds of pounds per month. Would absolutely recommend her and have already passed her details on to everybody I know in and around the property I sold.

Reply from SJB Financial LTD
We would like to say a big thank you to Natalie at SJB Financial Ltd for all her help in finding us a new and best mortgage deal. Natalie has been very helpful and always available when we needed help and assistance. We would highly recommend SJB Financial Ltd for mortgages, financial advice and help.

Reply from SJB Financial LTD
After few times failed mortgage application elsewhere, I lost confidence and I don’t think anyone can help me and I have to go to rent in the next few years. I then meet Susan as the fate. She helped me to prepare everything, asked me and sorted out all things that lenders may asked you. She is always one step ahead. She is always answered all your questions with lightning speed. Everything looked so simple with her. And also, her team member like Natalia is perfect too. They will assist you from start to finish from preparing application, submit application, contact with lender and solicitor when necessary. I am sure when you come with SJB you will not regret and you are soon take the key for your dream home and write a review with much possible star like me for now. I definitely will recommend her to all my friends as I know They will be succeeded on they home purchase journey. There are a-lot brokers out there, fews bad, fews good and you may confused which one you should choose like me before, but Susan and SJB simply the best choice.

Reply from SJB Financial LTD
Sue couldn’t do enough for us. Great guidance and never a delay. Will definitely use again and again.

Reply from SJB Financial LTD
Excellent, Great and fast service I will recommend SJB to anyone anytime 100% it's a pleasure working with SJB

Reply from SJB Financial LTD
This is our 4th Mortgage being processed with SJB financial.
Sue is always professional, down to earth and makes the whole process simplified.
We had our mortgage offer processed, excepted and in our bank within 5 working days.

Reply from SJB Financial LTD
Natalie & colleagues at SJB were brilliant in helping me secure a mortgage for my first home. Gave really helpful advice, provided quick responses, and supported highly throughout the process.
Would highly recommend!!

Reply from SJB Financial LTD
Natalie at SJB has made my remortgage as stress free as possible. Being my first time I had to remortgage I had lots of queries and questions around the process and Natalie put me at ease from the offset. Given the extreme volatility I was regularly asking for refreshes to find the best rate and Natalie was able to regularly give updates and recommendations on current market sentiment. I will 100% be going back to Natalie once my current term is completed and would recommend anybody who is looking at buying / remortgaging to speak to Natalie.

Reply from SJB Financial LTD
Sue and her team was excellent in finding us the right mortgage deal and life insurance . Very professional.

Reply from SJB Financial LTD
I was fully updated every step of the way and did not need to chase for any updates and Natalie was always professional and helpful every time

Reply from SJB Financial LTD
Our mortgage adviser Natalie done a excellent job and she makes our house buying process must more easier. She is very friendly and responsible. Understanding and punctual. I definitely recommend her. So happy with her service. Thanks

Reply from SJB Financial LTD
Natalie dealt with our case and she was amazing. She was always available via phone and email. Always answered any question we had and if she didn’t know she would go out of her way to find the answer. 100% recommend.

Reply from SJB Financial LTD
Natalie my advisor, from SJB financial has been extremely helpful througout my buying process. She always explains everything clearly and always answers my calls whenever I call her. I would recommend SJB financial and specifically Natalie to everyone. Thank you Natalie for your help and thank you to the entire team at SJB financial.

Reply from SJB Financial LTD
We cannot thank Sue and her team enough! Getting a mortgage during interest rates being sky high wasn’t easy, but Sue got us the best rate.
Sue and her team were very professional, responded and actioned our emails very quickly. Even on Sue’s days off she still responded to our emails!!
We cannot fault anything. 100% recommend SJB financial and we’ll definitely be using this company again in the future!
Thank you Sue and team🏡😊

Reply from SJB Financial LTD
Natalie made the whole process of applying for and getting a mortgage absolutely easy! On top of this, she was always on hand to answer any questions we had and was always happy to help so I cannot recommend her enough, when we come to re-mortgaging or buying a new place I will be using Natalie once again.
For clarification, we brought our home in early 2022 but I took ages to write this review!

Reply from SJB Financial LTD
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.