SJB Financial LTD Reviews 

241
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, helpfulness, and clear communication, making complex processes easy to understand. The team frequently goes above and beyond, providing exceptional support and guidance. The service is often described as smooth, stress-free, and efficient, helping consumers navigate challenging situations. Reviewers appreciate the team's responsiveness and personalized approach, ensuring quick answers and genuine care. This dedication builds confidence, leading many to highly recommend the company for their ability to secure great deals and provide expert financial guidance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the dedication,... See more

Customer service

Users describe positive interactions with customer service, highlighting the clear explanations and support... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Natalie helped us with our mortgage when we bought our first home and has now supported us again with renewing our mortgage two years later. Both experiences have been smooth, straightforward, and c... See more

Company replied

Rated 5 out of 5 stars

We've used SJB Financial a few times when purchasing properties. We've worked very closely with Natalie and she has always provided service to the highest standard. Natalie provides support eve... See more

Company replied

Rated 5 out of 5 stars

Susan Bray and her team have yet again made our lives so much easier with their support and guidance for both our morgage and insurance. Informative, patient and conscientious. Always available gor u... See more

Company replied

Rated 5 out of 5 stars

We’ve just received the keys to our house, and the whole process took about three months. Susan Bray was wonderful throughout the entire journey. From the very beginning she was friendly, professi... See more

Company replied


Company details

Written by the company

Mortgage & Protection Advisors


Contact info

5.0

Excellent

TrustScore 5 out of 5

241 reviews

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5.0

All reviews

(241)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

100% recommend!!

Natalie has gone above and beyond in our house buying process! As first time buyers we were unsure on how to get started with buying a house and getting a mortgage! Natalie has been fantastic in helping us and has been there for any queries or concerns we've had! We could not recommend her and SJB financial more than enough! Amazing service!

3 March 2023
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review and good luck in your new home.

Rated 5 out of 5 stars

Fantastic Team

Fantastic Team, Very Helpful no matter what your circumstances are.
Sorted out an excellent Mortgage Deal, and Life Insurance too.
Have used them before, and would go back there every time.
Many Thanks.

28 February 2023
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Than you for your kind words, it was a pleasure as always.

Rated 5 out of 5 stars

Natalie and the team were amazing!

Natalie and the team were amazing! They helped speed the process along where possible and provided clear communication throughout the sale. Natalie was incredibly helpful from start to finish. I have already recommended SJB Financial LTD to a friend and will continue to do so.

2 January 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback and thank you for recommending us, we really appreciate that.

Rated 5 out of 5 stars

Kind and helpful

Natalie was so helpful with sorting out my mortgage offer despite having several issues with properties falling through.
She was able to reassure, and guide me through the process. She was also able answer any questions or queries that I had.

24 February 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your review, it can be a stressful time and I am glad we could help make it a little easier for you.

Rated 5 out of 5 stars

Awesome service

Awesome service, very professional. Will most certainly use again.

22 February 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for another lovely review

Rated 5 out of 5 stars

Thank you so much sjb for your hard…

Thank you so much sjb for your hard work. I was constantly kept in the loop on all matters special thanks going to Devina 💎 definitely recommend I would definitely use again

17 February 2023
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review, it was a pleasure.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Susan and her team completed our remortgage they ensured we had a smooth process and they were happy to answer any questions along the way. All in all a great service.

1 February 2023
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review. It was a pleasure.

Rated 4 out of 5 stars

Great personal service

Great personal service, generally fast and responsive and a professional solution to financial services

20 January 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your review.

Rated 5 out of 5 stars

Susan and the team were so helpful…

Susan and the team were so helpful throughout the whole process and definitely made it a lot less stressful!
Can’t recommend them enough and will be using them in the future when we need to!
Thanks to all

13 January 2023
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review and we look forward to helping you in the future.

Rated 5 out of 5 stars

re-mortgaging

Fantastic!! Susan advised us on what was our best options and was such a help in these worrying times. Her team kept us up to date with on goings all the way through the process and we are extremely happy and will100% be using them again and recommending them to others.

3 January 2023
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review.

Rated 5 out of 5 stars

Huge help once again!

Susan was a huge help once again, her response rate was very quick and she made the process really slick and easy to manage.

6 January 2023
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review and it was my pleasure once again.

Rated 5 out of 5 stars

Amazing company!

All staff that I dealt with at SJB Financial were extremely knowledgeable, friendly and helpful. Nothing was too much trouble for them and they really went out of their way to help and explain everything. Especially in the current market I couldn’t recommend enough!

30 November 2022
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you very much for your lovely review.

Rated 5 out of 5 stars

Stress free experience!

I came to SJB unsure & uncertain on what i would need to do to secure a mortgage but after speaking to Natalie, she simplified everything & took all the stress away. The organisation from the application to completion was seamless. 100% will be using these in the future!

13 October 2022
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent mortgage advisor

Couldn’t ask for a better mortgage advisor. Natalie and her team were great. They helped us buy our first house. Managed to get us the best possible deal.
We cannot recommend them enough. We will definitely use again in the future. We have already recommended them to friends and family.

1 November 2022
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Natalie is an absolute star

Natalie is an absolute professional, nothing is ever too much trouble, she explains complicated financial concepts in such an easy to understand way and is very patient with an excellent manner. I would never use another mortgage advisor so long as I could track down her number!

1 November 2022
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review.

Rated 5 out of 5 stars

Amazing service!

Sue has been absolutely amazing throughout our mortgage process! As a first time buyer I really had no clue what I was doing but Sue made it all so easy for me and made sure I was kept in the loop at every stage. She is extremely knowledgeable in her field and is really easy to chat to as well. I can’t recommend her enough! Will definitely use her again if ever we decide to move.

27 October 2022
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review it was a pleasure helping you.

Rated 5 out of 5 stars

Highly recommend SJB Financial Ltd

Highly recommend SJB Financial Ltd. Natalie was an absolute diamond helping me with my mortgage. She is extremely knowledgeable and went above and beyond to help me. Natalie answered all my questions, even ones that were not really her department. Natalie and the team made my mortgage process so easy, and the team were constantly involved in the process and helped chase things up when needed.
I would not hesitate to recommend Natalie/SJB to anyone and look forward to working with Natalie again in the future. Couldn't recommend them enough.
Thank you again!

21 October 2022
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review and we look forward to helping you again in the future.

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