Sjb Sash Windows were truly efficient and friendly and very helpful from the start. They gave us brilliant advice, helped with our requests and everything went to plan. Dom and Liam the two fitters we... See more
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Review summary
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Old - Single glazed wood sash windows x 8 New - Double glazed upvc wood grain sash windows x 8 SJB Windows were BRILLIANT! Quote - good value, precise and beat numerous other FENSA compa... See more
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The three guys (CJ, Leroy and Blogi) were all really conscientious and hard-working professionals. I had 10 windows replaced and they clearly realised that it was a big and stressful deal for me - so... See more
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I was very impressed with SJB throughout - from the first visit to the installation itself, everyone we dealt with was professional, helpful and really efficient. The fitting was extremely smooth and... See more
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Company details
Information provided by various external sources
We’re a family-run business specialising in both manufacturing and installation of traditional sash windows. Although we mainly install our sash windows in London & the south-east of England, our sash window services reputation is known much further afield.
Contact info
United Kingdom
- sjbsashwindows.co.uk
4.8
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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SJBsashwindows exceeded my expectations.
From the first consultation to completion of the job, every person I dealt with (Paul, Terry, Jake, Michael, Marcel and Ben) was completely professional and helpful. All my questions were dealt with quickly and efficiently and the quality of the product and the workmanship of the installation team is excellent. A great experience overall.
13 July 2023
Reply from Sjbsashwindows
Dear Mrs Mazzier,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Good product
Good product, knowledgeable and helpful staff, regular and effective ommunication. Highly reccomend.
13 July 2023
Reply from Sjbsashwindows
Dear Mr smith,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Reply from Sjbsashwindows
Dear Ms Coughlan,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Very helpful information in deciding…
Very helpful information in deciding most appropriate product. SJB team, Jake and Glen, honoured all plans and deadlines and were responsive and helpful throughout the whole process. Our tenants were involved and included in all arrangements by SJB for a good finished installation. We are very pleased with our service.
19 June 2023
Reply from Sjbsashwindows
Dear Hugh,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
PERFECTION The Bestest of the Best!!! 100stars out of 10
I don’t know where to start as every aspect of our 4 window install was just FLAWLESS.
From the booking, the initial visit as well as the survey up to the fantastic endresult I cannot praise this company more. The best experience I had concerning building works ever. Thank you to everyone involved in the build up to the install! PERFECTION
But a massive thank you to Michael & Marcel. Their skills, work ethic is one in a million. A smiling, caring, hardworking, skilled, talented, polite, punctual, tidy Duo I was actually looking forward seeing every morning! Their perfection in the craft is obvious as the result is stunning but also they are so fantastic to have around.
What lovely and courteous people Michael and Marcel are. They work so hard, always so kind and compared to what I expected concerning such big building work it was handled so so well, constant tidying up and brilliant work from these two superstars made it a amazing experience with absolutely beautiful windows.
Thank you Michael and Marcel for a installation which was absolutely outstanding. The results are outstanding and the experience during the installation as well.
Highly recommended
-Booking 10/10
-Visit 10/10
-Survey 10/10
-Communication 10/10
-Windows 10/10
-Installation 100/10
Michael & Marcel you are amazing!
Mille Grazie
Excellent!!
27 June 2023
Unprompted review
Reply from Sjbsashwindows
Dear Miss Nerreter,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service and acknowledge anyone who has gone above and beyond to make your experience what was with us!
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Wonderful customer service for start to…
Wonderful customer service for start to finish. The fittings were done around tenants and with very little hassle. The quality of the windows exceptional.
13 June 2023
Reply from Sjbsashwindows
Dear Saskia,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
An excellent installation of timber sash windows
Great quote, excellent quality of advice and work and wonderfully efficient.
4 June 2023
Reply from Sjbsashwindows
Dear Mr Bland,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Lovely Team From Start To Finish
They were a really lovely team from start to finish, from the sales through confirming the works to the team who did the fitting. Everyone was so kind and happy to answer all my questions. Super friendly and honest regarding what works best for the property and what is more cost-effective. Couldn't recommend them more.
26 May 2023
Unprompted review
Reply from Sjbsashwindows
Good Afternoon SJ,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
happy with the quality of my windows…
happy with the quality of my windows they were for my big bedroom and the shipping was also fast thanks a lot
7 June 2023
Unprompted review
Reply from Sjbsashwindows
Good morning Carlos,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
SJB windows review SE23
SJB windows were recommended to me by a friend. They were great from start to finish. All staff friendly and professional. We are very pleased with the end result. Highly recommended.
22 May 2023
Reply from Sjbsashwindows
Good morning Jonny,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Excellent service throughout
First class service from placing an order, site assessment to installation. Helpful and knowledgeable support staff. A pleasure to work with such a professional company.
31 May 2023
Unprompted review
Reply from Sjbsashwindows
Good morning Andrew,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Brilliant job
Brilliant job - managed to fit double glazed windows into existing frames that were too thin for other companies to tackle.
14 May 2023
Reply from Sjbsashwindows
Good morning David,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Great company’s
Right from the start SJB we’re professional and responsive. The windows and doors look great and are much admired. Nothing to fault them on. Would use them again.
2 May 2023
Reply from Sjbsashwindows
Good morning Ian,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Top quality in every aspect.
Fantastic service from first point of contact with Jake in the office, through Paul in sales, Terry who surveyed and through to the highly professional team of three fitters. We are incredibly happy with the service received. These quality wooden sash windows look amazing, are competitively priced, and were fitted with zero fuss and minimal disturbance to the day to day running of the house. They cleaned up after themselves and even took away our nasty ‘70s secondary glazing units! We will be using Sjbsashwindows again next year for a further 7 windows.
10 May 2023
Reply from Sjbsashwindows
Good morning Rupert,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Excellent Experience all round
Excellent customer service before and after replacements were installed. Installation easy, stress free and the fitters were very friendly and easy to work with. End result was fabulous, looked like my windows hadn't been replaced, and house was left clean and tidy. Thank you and would highly recommend.
23 April 2023
Reply from Sjbsashwindows
Good morning Julie,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Professional and attentive
Very happy with the final result of our window and door. The team was very attentive throughout the whole process and we are really pleased with how everything was fitted. Thanks!
5 April 2023
Reply from Sjbsashwindows
Good Morning Victoria,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Reply from Sjbsashwindows
Good Morning A. Gagnier,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Very professional and well organised
Very professional and well organised. Amazing customer service
16 April 2023
Reply from Sjbsashwindows
Good morning,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
High Praise
I can't praise this company highly enough. From initial contact to completion, the project was highly organised and efficient. I would like to thank Rob, Michael and Marcel for their excellent work installing five windows for me as well as the calm and diligent way in which they carried out the work. Very competitive pricing too. I had a quote from another company which was half as much again. Many thanks to everyone I dealt with.
17 April 2023
Unprompted review
Reply from Sjbsashwindows
Hi Catherine,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Very good workmanship
Very good workmanship and quality of final product. Painting and finish on all the windows was great. The number of days during the fitting did drag on somewhat -5 in total - where originally we had expected to be done in 4. Overall we were very pleased.
26 March 2023
Reply from Sjbsashwindows
Good morning,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
It is a shame we did not get the full 5 stars and would love to understand other than the extra day what we could improve on?
Whilst carrying out the work, we felt the extra day would really bring out the wow factor in our installation process and glad this was recognised.
Kind Regards,
The SJB Team
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