SkatePro Reviews 

1,017
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often highlighting their design, comfort, and excellent value. Many people appreciate the fast and prompt delivery, with items arriving quickly and securely packaged. Overall, consumers express high satisfaction and readily recommend the company. However, some customers also noted significant delivery delays, with parcels taking longer than expected. A few other people also experienced issues with receiving incorrect or faulty items, and difficulties with customer service regarding returns.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising items like skates, scooters, and... See more

Delivery service

People report positive experiences with delivery service, with many praising the quick and prompt delivery of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality of products such as... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting lengthy delivery times,... See more

Price

Users describe positive interactions with price, often highlighting fantastic and good prices, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... See more

Company replied

Rated 5 out of 5 stars

Their skateboard bundles had an absurdly low price for what you get, it had some pretty good options available to choose from with no cheapy crappy components. Though unfortunately the board took... See more

Rated 5 out of 5 stars

My daughter loves them. She says they are very comfortable which is the most important thing as others we have tried haven’t been so great comfort wise. Excellent buy!

Company replied

Rated 5 out of 5 stars

I've had the same skates for over 30 years, didn't use then constantly but got back to it to teach my child. Age and plastic fatigue put and end to my old skates so I had to buy new, found Pro 80s at... See more

Company replied


Company details

  1. Skate shop
  2. Skateboard shop
  3. Ski shop
  4. Surf shop
  5. Water ski shop
  6. Winter sport shop

About SkatePro

Written by the company

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,017)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The skates are perfect

The skates are perfect.
Delivered on time.
No complaints at all 10/10
I’ll need to order some more bits from skatepro

23 January 2026
Unprompted review
SkatePro logo

Reply from SkatePro

We thank you for the great review! This is great news for us, we thank you for the trust in us // Skatepro

Rated 5 out of 5 stars

Would definitely use again

Got the items in the time they advised, and all as described and in perfect condition. What more can you ask for?

27 January 2026
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your review, Jenn. We are happy to see you are satisfied shopping with us! :) // Your Team SkatePro

Rated 5 out of 5 stars

Great shop

Great shop, no fuss and fast turnaround. I will definately buy from here again.

16 January 2026
Unprompted review
SkatePro logo

Reply from SkatePro

Hi there! Thanks for your review! We're so happy to hear you had a great experience, and we can't wait to see you back on our website again! /Your SkatePro Team

Rated 5 out of 5 stars

Well stocked

Only shop where I could find the exact axles (size) I need for skates.

10 January 2026
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your review, Alp. We are happy to see we could offer just the part you needed. Happy skating! // Your Team SkatePro

Rated 1 out of 5 stars

Terrible company and customer service

Very poorcustomer service , received a faulty product pro v2 tramp scooter. And refused refund product was never used and now in the bin £90 down and a very unhappy 11 year old, thank you skatepro , this was after a full week back and forth with emails and told there nothing they can do and no refund

10 January 2026
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your review. We’re very sorry to hear about your experience with the Pro V2 Tramp Scooter.

To help us look into your case and review it properly in our system, we kindly requested your email address. Once we have it, we can investigate further and work toward a solution. // Your SkatePro Team

Rated 5 out of 5 stars

Excellent

Excellent! Kept informed throughout the delivery process. Products arrived promptly and of good quality. Will definitely use SkatePro again.

30 December 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Hello,

Thank you for your amazing feedback! We are very happy to hear that you are satisfied with our service and the delivery :)

We hope you enjoy your purchase!

// Your SkatePro Team

Rated 5 out of 5 stars

The item was received safely in good…

The item was received safely in good time and in good order. However, as it was a present I am unable to review the product except to say that it was well received.

22 December 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thanks for your review! We are happy to hear that everything arrived safely, and hope that whoever got the package is happy with it// Your skatepro team.

Rated 5 out of 5 stars

A really impressive looking…

A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe...
.and ...
they went above and beyond getting the parcel delivered for christmas...

25 December 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thanks for sharing your review and your experience! We are so happy that the helmet is up to the standards and that you are happy with your item. We have been so busy during the holiday season but are delighted that the order arrived on time// Your skatepro team

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Product as described. Great price. Great product and arrived before xmas

9 December 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thanks for the great review! We have been doing our best in the holiday season to get all delivered out on time. We also set the prices so they are reasonable and follow the quality of the product// Your skatepro team

Rated 5 out of 5 stars

Happy with this retailer

Everything came well wrapped the grandkids were pleased with all 3 skateboards. Hadn’t heard of the website before so always a bit wary but was pleased overall

1 December 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your review! We’re so glad to hear you had a great experience with us! We sincerely appreciate your feedback and hope you enjoy your purchase. // Your SkatePro Team

Rated 5 out of 5 stars

My grandaughter was over the moon with…

My grandaughter was over the moon with her skate helmet.

25 December 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Hello,

Thank you for your lovely review! We’re delighted to hear that your granddaughter was over the moon with her skate helmet. Wishing her lots of fun and safe skating! 😊

// Your SkatePro Team

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