Such a great, personalised service! My hubby got vouchers for his birthday for new ski boots. Booked an appointment online and came away smiling like a Cheshire Cat with perfect comfortable, moulded... See more
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Review summary
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Reviews shaping this summary
I had already had a boot fitting a few months ago undertaken by Simon and was very impressed by the service and his knowledge. At the same time I obtained a new pair of skis, for which again I was... See more
Company replied
Ordered a couple of plates for the ski simulator pro on Thursday for delivery end of next week. Got a text Saturday morning, at 10am to say the ordered had been bumped up to Saturday at which... See more
Company replied
The guys there are very professional and know what they are doing. I also felt that I had a good and honest conversation regarding products, rather than the purpose of selling. They recommended produc... See more
Company replied
Company details
- #2 of 10 best companies in Ski shop
- #6 of 35 best companies in Boot Shop
- #1 of 4 best companies in Ski repair service
- #1 of 4 best companies in Snowboard shop
Written by the company
Since 1985 the Ski Exchange has provided expert winter sports advice & products. Offering expert boot fitting and an extensive range of ski's, clothing and accessories The Ski Exchange is one of the UK's largest independant ski shops With our on site workshop we can also service and repair ski's & snowboards. 100% employee owned our passion is customer service......... & skiing.
Contact info
Unit 27 Dry Drayton Industries, CB23 8AT, Cambridge, United Kingdom
- 01954 210984
- info@skiexchange.co.uk
- skiexchange.co.uk
4.9
Excellent
491 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Excellent customer service
Absolutely impeccable service with extremely hospitable and knowledgeable staff. Could not have had a better experience.
11 August 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Great review - thanks Jake!
We look forward to welcoming you online or in store soon.
Kind regards,
Georgina, Ski Exchange
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Stephanie for a great review.
We look forward to welcoming you online or in store soon.
Kind regards,
Georgina, Ski Exchange
Great service
Simon was really helpful in repairing the buckles on some old ski boots and helping me get my touring set up sorted.
He was really knowledgable about the skis and was really accommodating to fit touring bindings to the skis I’d bought and all for a really great price. Thanks again to the team and I will definitely be back.
1 August 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Brilliant - thanks for a great review Ben!
We look forward to welcoming you online or in store soon.
Kind regards,
Georgina, Ski Exchange
Good price, good advice, quick delivery
Competitive price, knowledgeable advice regarding the ski boots in question. Prompt, secure delivery. No issue and would buy from again.
8 August 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Simon for a great review.
We look forward to welcoming you online or in store soon.
Kind regards,
Georgina, Ski Exchange
A local ski shop run by passionate skiers!
I’ve been skiing for years and after a break (my then partner didn’t have any interest…) decided the time was right to invest in some new equipment! Just the best experience! Everyone was happy to chat and find out what I wanted/needed, without any pressure. Skis purchased and I’ll be back next year for some new boots, along with my daughter for her very first pair. Can’t recommend them enough!
13 March 2025
Unprompted review
Reply from Ski Exchange - Boot Lab & Winter Specialists
Great review - thanks so much Simon.
We look forward to welcoming you online or in store soon.
Kind regards,
Georgina, Ski Exchange
I took my daughter to get her first boots
I took my daughter to get her first pair of ski boots. I've been skiing for over 40 years and it is clear that Simon knows how to select the right boots and fit them to each individual.
3 August 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Mark for such a great review. We are so glad we were able to help.
We look forward to welcoming you in store or online soon.
Georgina
Fantastic boot fitting service
Fantastic experience as first time ski boot buyers. The process was really well explained and time taken to find the right fit. Left with 2 pairs of boots at a very reasonable price.
2 August 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Alice for such a great review. Really glad we could help.
We look forward to welcoming you in store or online soon.
Georgina
Reply from Ski Exchange - Boot Lab & Winter Specialists
Brilliant! Thanks Thomas for a great review.
We look forward to welcoming you in store or online soon.
Georgina
Always great service
26 July 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Gary!
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina Ski Exchange
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Brandon!
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina Ski Exchange
Very helpful
16 July 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Richard.
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina Ski Exchange
Great service, staff and boots
Great service, lovely staff and fab choice of ski boots and the fitting service is second to non. Highly recommend.
13 July 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks so much Philippa for a fantastic review.
We hope you enjoy your boots!
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina
Ski Exchange
Experience and knowledge invaluable
Great personalised fitting from a chap with a lot of energy and experience in what would ultimately be a great fit at fair value! Running all over the place whilst simultaneously doing another fitting.
5 July 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Fantastic review Steven. Thank you.
We hope you enjoy your boots!
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina
Ski Exchange
Came in for a boot fitting
Came in for a boot fitting, really welcoming and great staff. Ended up leaving with a perfect brand new pair of boots would recommend
25 June 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Great stuff!
Thanks so much for a fantastic review.
We hope you enjoy your boots!
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina
Ski Exchange
Fantastic to deal with!
Fantastic to deal with!
Very knowledgeable and great deals to be had at very good prices.
I will be back soon I’m sure
Cheers
Andy
25 June 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks so much Andy for a fantastic review.
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina
Ski Exchange
Needed a correction to my ski boots the…
Needed a correction to my ski boots the team were fantastic.
Did the alterations very happy.
Also bought you 17yr old sons first pair of boots. Took the time to explain everything to him.
Get yourselves in for your fitting you won’t regret it
7 June 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks for an awesome review Ben!
Very much appreciated.
We look forward to welcoming you in store or online soon!
Have a great Summer!
Georgina
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Fay for your brilliant review.
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina
Ski Exchange
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Peter for your great review.
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina
Ski Exchange
Great team for ski kit
Great team, very knowledgeable and experienced regarding all skiing equipment.
Got a great deal on skis and boots for me and my wife. Shopped here several times over the years and always looked after.
Thanks
5 June 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Andrew for a great review.
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina
Ski Exchange
Excellent- whatever you need make sure…
Excellent- whatever you need make sure you use Ski exchange - Andy and Si very knowledgeable, tailored to your needs and genuine great service and good value
4 June 2025
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks so much for taking time to write this great review.
We look forward to welcoming you in store or online soon.
Kind regards,
Georgina
Ski Exchange
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