Skin + Me Reviews 14,417

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,051 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's effectiveness, noting significant improvements in skin texture, clarity, and reduction of various skin concerns like acne, pigmentation, and rosacea. People appreciate the personalized approach, with dermatologists reviewing skin types and tailoring formulas to individual needs, leading to noticeable and often rapid results. The service is consistently described as excellent, with many highlighting the ease of the process, prompt customer support, and convenient delivery of treatments. However, some customers also noted issues with the product causing adverse reactions such as dryness, burning sensations, rashes, or breakouts, with a few experiencing conditions like perioral dermatitis. Additionally, a few people mentioned difficulties with customer service communication, feeling that their concerns were not adequately addressed or that the consultation process was not as specific as expected.

What people talk about most

Product

Reviewers express high satisfaction with the product, often noting significant improvements in skin texture,... See more

Quality

Customers consistently note positive experiences with quality, with many reporting significant improvements... See more

User experience

Clients share positive opinions on user experience, with many finding the overall process, from consultation... See more

Service

Reviewers highlight positive aspects of service, with many praising the thorough and personalized approach,... See more

Customer service

People report positive experiences with customer service, often describing it as exceptional, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Broadly very good, quick shipping and responsive to support requests. The formulations are more expensive than plain retinol but much more effective to avoid the side effects. I found my skin tolerate... See more

Rated 5 out of 5 stars

I’m 2 months into my journey and so far have been very pleased with the Daily Doser prescription. I am treating melasma so know it’s a longer journey than other skin issues but my skin is visibly smoo... See more

Rated 5 out of 5 stars

I started my journey just before coming off the pill so I had a skin care routine set in place as I knew before I had broke out badly. It’s been so handy to have my treatments every month knowing I do... See more

Rated 5 out of 5 stars

Excellent service, dermatologist reviews your skin type and results wanted, making the formula to correct it. Experiencing hormonal spots and uneven pigmentation at 50 which drove me mad. Even after a... See more


Company details

  1. #37 of 62 best companies in Skin care clinic
  2. #20 of 35 best companies in Online Prescription Medication Vendor

Information provided by various external sources

Start tackling your skin goals and beyond with our online dermatology consultation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

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4.6

All reviews

(14,417)

4,932 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Mild acne

Skin + Me has made a real difference to my mild acne. Before I started this treatment I was at a loss and felt like I had tried everything as my acne was very stubborn. There is a purging stage for a few weeks that takes a bit of time but once that was over I noticed a dramatic improvement in my skins smoothness and noticed much less breakouts with the remaining spots appearing a lot clearer.

26 June 2026
Rated 1 out of 5 stars

My face is still the same even after…

My face is still the same even after using three tubes

25 June 2026
Skin + Me logo

Reply from Skin + Me

Hi Susan,

Thank you for reaching out and sharing your feedback. Everyone’s skin responds at its own pace, and sometimes small changes are the first signs of progress. If you’d like, our expert team can review and help optimise your plan.

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 5 out of 5 stars

Excellent product and results

Excellent service, dermatologist reviews your skin type and results wanted, making the formula to correct it. Experiencing hormonal spots and uneven pigmentation at 50 which drove me mad. Even after a couple of weeks of use my skin was clearer and smoother than it had been in years. Only wish I'd tried it sooner.

25 June 2026
Rated 5 out of 5 stars

Haven't looked back!

The products with skin and me have truly changed my life.
I had consistent issues with my skin and I had consistent issues with skin products, the consultation is really quick and efficient and the personalisation of the products is a lovely little touch too.
Thank you

25 June 2026
Rated 5 out of 5 stars

Very pleased with the results so far.

Tried this company when they were offering a discount plus some freebies. Didn’t expect to continue buying it but I am! Im 45 and my skin’s changed loads of over the last few years. Tried a lot of different products but this has been the best thing for my skin. Noticeable difference and am only on my second month… Would definitely recommend trying it!

25 June 2026
Rated 5 out of 5 stars

The whole process was simple

The whole process was simple. I've ditched the multiple creams and cleansers and moved to skin and me daily doser. I'm still at the 'purging' stage as not yet 2 months in but I can see a real difference in my skin tone and smoothness! Hopefully the progress continues!

25 June 2026
Rated 5 out of 5 stars

Skin + Me has completely changed my skin

Skin + Me has completely changed my skin. It's been easy to speak to my prescriber and ask to change formulas and also easy to skip items, or add items on. I really like the moisturiser, sun cream and face cleanser. As someone who has sensitive skin with regular flare ups, their products have been the best thing I've found.

25 June 2026
Rated 5 out of 5 stars

Great product

Personalised skin care and quick contact with prescribers who are great at making amendments when needed

25 June 2026
Rated 1 out of 5 stars

I am not able to cancel my subscription…

I am not able to cancel my subscription and account. I dont want the account and the team have not been helpful in cancelling it. i have given them all the information to do so and they havent.

25 June 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Hi Elodie,

We're very sorry to hear this, this is certainly not the experience we would have wanted you to have had.

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 5 out of 5 stars

Definitely recommend

I'm into my third month of using skin +me and the difference is incredible, my redness and spots have almost disappeared and my skin feels so much better, less sore and sensitive. Thank you!

25 June 2026
Rated 5 out of 5 stars

Has really helped my skin!

I've noticed a real, marked improvement to my skin – and am now even getting compliments on it! It was really easy to sign up for Skin + Me, and I like how transparent the subscription is (ie you can see all the upcoming orders over the next few months) and it is very easy to pause it or delay later deliveries etc. I would really recommend to anyone who is struggling with their skin.

25 June 2026

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