skindoc. Reviews 

659
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company and its convenient online dermatology platform. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable medical staff for putting patients completely at ease during personal consultations. Consumers note that the digital consultation process is extremely smooth, efficient, and remarkably fast compared to waiting for traditional appointments. Reviewers deeply appreciate the highly efficient communication, quick online booking, and prompt email responses provided by the dedicated support team. Some people also felt that the comprehensive care plans provided truly excellent overall value and exceptionally clear medical guidance throughout their entire treatment journey.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the speed, efficiency, and professional medical... See more

Staff

Customers had positive experiences with staff, praising the dermatologists and support team for their... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the simple, efficient, and... See more

Customer service

Reviewers express immense satisfaction with the customer service, frequently highlighting quick response... See more

Product

People report positive experiences with product, noting that treatments effectively clear stubborn acne and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nearing the end of my treatment now, will be completing 7 months. Everything went smoothly, was always able to get an appointment in time, there's a lot of flexibility in the openings, if I have ques... See more

Company replied

Rated 5 out of 5 stars

I had been struggling with acne for just over seven years, starting off mild to then becoming severe. Skindoc started with a video consultation and a chat to work out what will be best for you in... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Skin Doc highly enough. From start to finish, the whole experience has been excellent. All of the staff are incredibly friendly, helpful, and knowledgeable, and they’re always... See more

Company replied

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied


Company details

  1. #3 of 8 best companies in Dermatologist
  2. #6 of 31 best companies in Clinic
  3. #2 of 26 best companies in Doctor
  4. #5 of 23 best companies in Medical centre
  5. #10 of 115 best companies in Online Pharmacy
  6. #7 of 63 best companies in Skin care clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

Promotion box for skindoc.

Refer a friend

Refer a friend and get 10% off your booking, for both of you!

4.9

Excellent

TrustScore 5 out of 5

659 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(659)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dr Sreedhar Krishna was very…

Dr Sreedhar Krishna was very professional whilst also personable making my accutane journey easy and well advised. Medication was sent straight to my door within a couple of days. If blood tests are needed they can also assist with contacting your NHS doctor so this additional cost does not have to be incurred. Would highly recommend than going through the in person dermatologist route that can end up extremely costly.

11 August 2025
Rated 5 out of 5 stars

Dr Sree is brilliant

Dr Sree is brilliant, he makes you feel comfortable and is really easy to talk to. I never feel rushed during my consultation and he explains everything thoroughly.

11 September 2025
Rated 5 out of 5 stars

Life changing

Super helpful and attentive. Fast and efficient treatment as well as fast replies to any questions you may have outside of your appointments.
Life changing for acne
Thank you skindoc

5 September 2025
Rated 5 out of 5 stars

Game changing experience!

Man, where do I even begin? Deciding to get on Roaccutane with Skindoc was one of the best choices I've ever made. Seriously, if you're struggling with acne and feeling like nothing works, you have to give them a try.
From the jump, the Skindoc team was awesome. They didn't just rush me in and out; they actually took the time to chat with me about my skin, explain exactly how Roaccutane would work, and were super honest about the side effects. I was pretty nervous about starting it, but they made me feel totally at ease.
Yeah, my lips got super dry and my skin was a little sensitive, but honestly, it was all totally worth it. The Skindoc crew gave me some solid tips and product recommendations that made it easy to handle. And the results? Absolutely mind-blowing. I've been fighting acne for what feels like forever, and Roaccutane was the only thing that actually cleared it up for good. My angry, cystic breakouts started calming down in just a few months, and now my skin is so much clearer and smoother.
I'm not kidding, it's been a total game-changer for my confidence. I don't feel like I have to hide behind layers of makeup anymore. Skindoc's support through the whole process was top-notch, and I truly couldn't have done it without them. If you're on the fence about Roaccutane, go talk to the people at Skindoc. You won't regret it.

1 August 2025
Rated 5 out of 5 stars

The BEST!

I couldn’t recommend skindoc enough! Dr Fox has been incredible through my accutane journey answering all questions, even the silly ones. Reasonably priced and pay as you go which is great. Much quicker than NHS waiting times.

9 August 2025
Rated 5 out of 5 stars

Dr Sree and the admin team have…

Dr Sree and the admin team have supported my son with eliminating acne. In 10 months my son’s skin and confidence has been restored. Dr Sree has been very thorough in ensuring no significant side effects and have provided support and advice when needed. Mental health has been tracked throughout. This is a fantastic service which is essential due to the unreasonable timescales through the NHS.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Traditional GPs in the UK don’t…

Traditional GPs in the UK don’t prescribe Spironolactone for hormonal acne in women. So I went down this route and it’s been stressfree, simple and easy. Thank you for a great alternative to the NHS.

3 August 2025
Rated 5 out of 5 stars

BEST JOURNEY EVER!

Seamless and smooth process. My Dermatologist Dr Sreedhar was very attentive, clear and helpful. I’m so glad I started my accutane journey with Skindoc. My life has truly changed and I’m so glad I invested in it. Worth every penny and I highly recommend!!!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

When everything else failed me and left…

When everything else failed me and left me feeling hopeless and defeated. Dr Krishna reassured me there is a fix for my on going acne issue and was confident in the treatment. Answered all my questions and gave me the advice i needed. Was empathetic to how I felt and listened. I have very very high expectations from this company and treatment and im sure they wont disappoint! Fingers crossed.

26 July 2025
Rated 5 out of 5 stars

Easy

Easy, affordable, treatments not typically available on the nhs

22 July 2025
Rated 4 out of 5 stars

Used the spironolactone consultation

Used the spironolactone consultation. The service was relatively speedy though the website was a bit glitchy. Also I think its a bit pricey considering that its not really consultation but a questionnaire.

13 July 2025
Rated 5 out of 5 stars

Dr Sreedhar is amazing

Dr Sreedhar is patient, kind, and very knowledgeable. I came to him with quite a complex medical background and he didn't make me feel rushed at all, really listened, and explained his hopes for my treatment very clearly. He was so reassuring and helpful, but also very easy to speak with. I would not hesitate to recommend him to anyone who needs a derm, especially if you can't travel easily due to medical issues! It is such a convenient, timely, efficient service that I greatly appreciate having. Can really see why there are so many glowing reviews :) Thank you Dr Sreedhar for your great care!

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Passionate experts who are both knowledgeable and compassionate

I can't fault the passion and expertise behind the team at skindoc and I feel fortunate to have found them when I did. My case was slightly unusual but it was clear that Dr Sree knew his stuff and I was able to get on treatment relatively rapidly.

Of course, no-one wants to have to see their dermatologist again, and I hope my problem is solved for good, BUT if I do need help in the future, I won't hesitate to go back to the team at skindoc - I thoroughly recommend them. The knowledge and clarity was majorly reassuring, and the care and compassion, especially if you've had a lifetime of skin issues like me, was hugely appreciated. Thank you!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

An easy service

I made an appointment at my convenience, with no long delays relying on the NHS.

Easy to connect and great advice using photos, the video call and a discussion about symptoms.

The prescription was via a home delivery which took a day.

8 June 2025
Rated 5 out of 5 stars

Wonderful doctors and staff made my Isotretinoin course a very positive experience!

I've done a course of Isotretinoin with skindoc and could not recommend them highly enough!

The majority of my appointments were with Dr Sree, who was incredibly attentive, knowledgable, and a genuinely lovely person. I've had very few interactions with doctors who feel like they truly care, and Dr Sree really does. He took the time to ensure that I was completely informed and comfortable with my options, and from our very first appointment I knew I was in good hands.

I also had two appointments with Dr Natalya, who was absolutely wonderful! She was very informative and made me feel very supported in managing my side effects.

Finally, Penny was lovely and very helpful throughout my treatment, ensuring that any admin queries that I had were addressed quickly and thoroughly.

The service is also incredibly efficient. Booking appointments is easy with lots of availability, and having my prescriptions dispatched via Phlo meant I usually received my next course within 2-3 days of my appointment.

Skindoc made my treatment accessible, affordable, and the doctors really do have your best interest at heart. The treatment could have been a stressful experience, but the incredible doctors and staff here ensured it was smooth, safe, and easy.

10 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look