I been a customer for years I purchased my last order over a week ago I contacted customer support nothing. Product has been out of stock for many many weeks I tried email, twitter & insta not a word.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love these tonics, flavours are gorgeous. Lovely as a mixer but also great with ice without alcohol. Customer service is excellent and delivery second to none. Nice size cans too so not putting back i... See more
Company replied
Most of the tonic options out there have too much sugar or artificial sweeteners or taste terrible. Skinny make the only tonic I trust to mix with alcohol. It's easy to order through the website and d... See more
I switched to skinny tonics after going keto and wanting to swap out the terrible sugary or sweetener laden tonic water. This took a little getting used to as I'm not over fond of stevia but now I lov... See more
Company replied
Company details
Written by the company
Bold flavour. Great taste. Zero calorie tonic and mixers.
Contact info
Happy Drinks Group, Unit 4 Mersey Reach Galgate Drive, L306AD, Liverpool, United Kingdom
- 0151 525 1777
- hello@skinny.xyz
- skinny.xyz
4.4
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from skinny.xyz
Thank you so much for this positive review, we really appreciate the feedback.
Team Skinny!
Reply from skinny.xyz
Hey Fiona,
Thank you very much for this lovely review, we really appreciate the positive feedback.
Team Happy!
Great products speedy delivery.
3 May 2023
Reply from skinny.xyz
Hey Kev,
Thank you very much for this lovely review, we really appreciate the positive feedback.
Team Happy!
Reply from skinny.xyz
Hey Laura,
Thank you very much for this lovely review, we really appreciate the positive feedback.
Team Happy!
Reply from skinny.xyz
Hi Jackie :)
Thanks so much for the positive feedback, we really appreciate it.
Team Happy!
I want to love it, but…
I want to love it. I do. But batch after batch has quality issues. Yet another slab where they’re blown and half the cans are empty. They were in a dark cool cupboard since Xmas but not expecting them to have such a short shelf life. I’m now wary to buy more
6 January 2023
Unprompted review
Reply from skinny.xyz
Hi Sarah,
We are very sorry to hear you have had an issue, We are keen to resolve this for you. If you could contact us via email we would love to chat with you.
Many thanks,
Team Happy!
Not keen at all- the steviol gives it a…
Not keen at all- the steviol gives it a very synthetic overly- sweet flavour. Far inferior to the market competitors who are similarly priced. Nice branding but flavour is paramount so a big thumbs down I’m afraid!
30 April 2023
Unprompted review
Reply from skinny.xyz
Hi Agrigg,
We are so disappointed to hear you have not enjoyed our product.
Could we ask which flavour you have based this review on?
We are driven by being one of the only companies who use Stevia as a natural sweetener, Other brands may compete in price however there ingredients are not natural.
We look forward to hearing back from you.
Team Happy!
Great service and awesome product
There was an issue with my delivery which Skinny sorted out promptly, really good service and awesome product, love the fact that you use a totally natural, and healthy, sweetener.
24 April 2023
Reply from skinny.xyz
Hey :)
Amazing review! Thanks so much, we really appreciate it.
Team Happy!
Fast delivery & great product
Fast delivery, I love this zero carb, zero sugar great tasting tonic with all natural ingredients (they use the plant stelvia for sweetener). Ordered on Friday, arrived Saturday just in time for a party, thanks for great service
30 March 2023
Reply from skinny.xyz
Hey Mark :)
Thanks so much for this amazing review! We hope you had a great time at the party, and thanks for choosing us :).
Team Skinny!
No nasties
I'm not a fizzy drinker but in an effort to go alcohol free on school nights I wanted a good quality, interesting and natural substitute to water.
Ordered both the orange and raspberry flavours as elderflower was out of stock. Pop them in a pretty glass with a frozen raspberry and can almost kid myself it's a cocktail.
Flavours are good, delivery was quick with the always reliable DPD and they plant a tree for every order placed. What's not to like?
All I would say is if you have a chat facility, even if you are not available to answer at the time, at some stage the chat should be answered. I asked when the elderflower will be back in stock, and I still don't know.
10 March 2023
Reply from skinny.xyz
Hi Abby :)
Wow! This is an amazing review, thank you very much for this positive feedback. We take all feedback on board and will address the issue you have raised.
Many Thanks,
Team Skinny!
Great service
13 March 2023
Reply from skinny.xyz
Hey Gary :)
Thank you very much for this great review, we really appreciate the positive feedback.
Team Skinny!
Calorie free Heaven
Love the drinks and have them on an adjustable subscription which is executed very efficiently. Would recommend both the drinks and the company.
9 March 2023
Reply from skinny.xyz
Hi Judith :)
Thank you so much for this great review, we really appreciate the positive feedback.
Many Thanks,
Team Skinny!
Reply from skinny.xyz
Hey Sue :)
Thanks so much for this great review, we really appreciate the positive feedback.
Team Skinny!
Reply from skinny.xyz
Thanks so much for this great review, we really appreciate the positive feedback.
Team Skinny!
Reply from skinny.xyz
Hi :)
Thanks so much for this amazing review, it really means a lot to us!
Team Skinny!
Best tasting premium tonic!
Best tasting premium tonic!
With the added bonus of no sugar and no artificial sweeteners.
24 February 2023
Reply from skinny.xyz
Amazing!
Thank you so much for this positive feedback.
Team Skinny!
Love skinny tonic
Love skinny tonic, small cans are a perfect size. Super fast efficient delivery every time!
24 February 2023
Reply from skinny.xyz
Hi :)
Thanks so much for this great review, we really appreciate it.
Team Skinny!
GREAT PRODUCT HEALTHY TONIC
24 February 2023
Reply from skinny.xyz
Hi Tracy :)
Thank you very much for this positive review, we really appreciate your feedback.
Team Happy!
Fantastic service and incredible…
Fantastic service and incredible flavours.
17 January 2023
Unprompted review
Reply from skinny.xyz
Thank you very much for the lovely review Peter!
Great service, great product!
Delivery arrived promptly as usual - I think I may be addicted to the raspberry tonic, so I’ve now gone for a subscription.
5 November 2022
Reply from skinny.xyz
Thank you so much for this great review! We really appreciate your positive feedback - Team Skinny
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.