Arrived on dates as stated. Good products as always hence, the re-orders. Only disappointment, was the fact that the sea salt spray could only be sent by sea freight. The item is not an aerosole can,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Skroutz is the #1 e-commerce platform in Greece, where consumers can find more than 7 million products from more than 12.000 merchants, enjoying safety and security, receipt and refund guarantee and free returns of products for every purchase via Skroutz Marketplace. You can find us at: skroutz.eu skroutz.gr skroutz.ro skroutz.cy
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Doesn’t get any better than this!
Found my product cheaper than in Bulgaria, it was processed extremely fast, and the delivery was free of charge.
Doesn’t get better than this!!
Keep up the good work!
Good experience so far
The products were delivered prior to the deadline given at order submission. The quality of the products is good, price quality ratio is one of the best. This was the place where I could find more products, so I did not have to order from 3 different places.
I ordered from Germany a present for a…
I ordered from Germany a present for a friend in Cyprus. It was easy to open an account and switch to English and complete the order. The item arrived on time at the pick up location and my friend could pick it up easily.
Everything as expected :)
Everything as expected :) Punctuality was really appreciated.
Very professional service
Very professional service. Extremely fast delivery. 🚚 The products are the same as shown and the prices make the customer very, very happy. Highly recommend❗️
I didn't have a review option
I didn't have a review option. In my opinion, this is mandatory, especially when there is no form and conditions for returning the shipment.
Terrible customer care and support
Terrible customer care and support. There bugs on the app, shows wrong current locations and nobody cares about it. I have sent emails but nothing.. nobody responds
Delivery service 5/5
Delivery service 5/5 (I received it 5 days before predicted date)
Order 5/5
Product 5/5
Probably best of the best! 🙌
Fast delivery,accurate products.
Fast delivery
Fast delivery, well-packaged, and everything arrived in perfect condition. No issues at all.
Amazing!!
Amazing!!! The delivery person found me immediately, confirmed the purchase was for me and gave me the product. Took less than 10s.
Worst customer care experience
Worst customer care experience, you cant talk to a real representative, only to chatbots.
Once you request for an agent to contact you, they just ignore the messages.
Official customer care phone line, replied, promised to call back, never did. Its been 5 days in a row that no one is answering the phone.
In general, you cant contact any real person either through website, or phone, or email.
Received in 5 days but unfortunately…
Received in 5 days but unfortunately courier was not good and just left package outside of apartment building
Happy with both the sevice and products
Fast and reliable delivery of a book
Fast and reliable delivery of the product (in this case a book). I like that they send you a message on Viber with specific 2-hour window during which the product will be delivered. Very happy with the service.
I am very happy with the delivery and…
I am very happy with the delivery and the product. Everything is honest and correct!
Very good and quick service !!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








