Sky Bridge Cars Reviews 

539
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers found the booking process to be easy, efficient, and straightforward. Many people praised the drivers and staff for being kind, professional, and helpful. The service is often described as reliable with great communication and punctuality. However, some customers also noted issues with driver punctuality, including late arrivals or cancellations without prior notice. A few other people also felt that some drivers exhibited unprofessional behavior, such as distracted driving or rudeness. Some reviewers were not happy with the customer service, citing poor communication and unhelpful responses when problems arose.

What people talk about most

Service

Customers had positive experiences with service, often highlighting ease of booking, good communication, and... See more

Staff

Customers consistently note positive experiences with staff, frequently praising drivers for being polite,... See more

Booking process

Users describe positive interactions with the booking process, frequently highlighting its ease and... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising drivers for being on... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the good communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a private transfer for our group of 7 going on a cruise from Southampton. The service provided a clear description of the vehicle and booking was easy. For our group of our size the price wa... See more

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, driver on time to meet me at Gatwick Airport. Friendly and chatty driver made the trip home enjoyable too. Will definitely be booking again for my next trip in September.

Rated 5 out of 5 stars

I was traveling from Lagos through Paris and still had a tricky Heathrow transfer to make from Gatwick however it was made extremely easy. Good vehicle options which ensured that all our bags we... See more


Company details

  1. Transportation service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

539 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(539)

418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

First time using the service and we had an excellent experience for our airport transfer. Easy to book, great communication throughout ensuring everything went smoothly, and our driver Muhammad was on time and very friendly, and also updated us on his arrival. We would use again.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re glad your first journey with us went smoothly and that Muhammad provided friendly and punctual service. We look forward to assisting you again on your next trip.

Rated 1 out of 5 stars

BAD STAY AWAY

BAD. THEIVES. DONT PAY DRIVERS. DO NOT TRUST THEM. THEY OPERATE UNDER DIFFERENT NAMES

BRITANIA CARS
SKY BRIDGE CARS
GREAT BRITAN CARS

24 February 2026
Unprompted review
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Reply from Sky Bridge Cars

We take such comments very seriously. Skybridge Cars operates with transparency and professionalism and is committed to fair practices for both drivers and customers. If you have any specific concerns, we encourage you to contact our support team directly so we can review the matter and address it properly.

Rated 5 out of 5 stars

Driver was on time

Driver was on time. Reservation and controller team were great. Thank you

5 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re happy to hear both our driver and support team met your expectations. We appreciate your kind words and hope to assist you again in the future.

Rated 5 out of 5 stars

The driver was on time

The driver was on time, polite, and got me to my destination safely and quickly. Very clean car. I would definitely recommend and will use again.

6 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful comments! We’re glad the driver provided a punctual, safe, and comfortable ride. Your recommendation means a lot to us and we look forward to serving you again.

Rated 5 out of 5 stars

Phillip and Nancy Lambley

The gentleman was very lovely and up for a chat and messaged us promptly etc

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your review. It’s great to know our driver made your journey enjoyable and kept good communication throughout. Thank you for choosing our service.

Rated 5 out of 5 stars

Lovely travel with great driver 👌 on…

Lovely travel with great driver 👌 on time

2 February 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback! We’re pleased to hear you had a pleasant journey and that the driver was punctual. We hope to welcome you again soon.

Rated 4 out of 5 stars

All ok

All ok. The drivers were very friendly and the vehicle was comfortable and suitable.

28 February 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re glad to hear you had a comfortable trip and that our drivers were friendly and helpful. Thank you for sharing your experience with Skybridge Cars.

Rated 5 out of 5 stars

Everything went smoothly.

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re pleased everything went smoothly during your journey and hope to assist you again in the future.

Rated 5 out of 5 stars

Great smooth service

Great smooth service, and even better customer service. We felt very taken care of. Highly recommend and will use again. Thanks

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your positive comments. It’s wonderful to hear that both the service and customer care made you feel well looked after. Thank you for recommending us.

Rated 5 out of 5 stars

Arrived earlier and clear car

Arrived earlier, clean and spacious car. Would recommend

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind recommendation! We’re glad the car was clean, spacious, and that your driver arrived early to ensure a smooth pickup. We hope to serve you again soon

Rated 4 out of 5 stars

Decent with room for improvement

Meet and greet was good, and the driver helped with the luggages.
Kept looking at his phone down on his lap though while driving on the motorway and drifted lanes, which I had to tell him to get off his phone. He did apologise and not used his phone for the rest of the trip and I felt much safer.

2 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback and for bringing this to our attention. We’re pleased the meet-and-greet service and luggage assistance were helpful, but we sincerely apologize for the concern during the journey. Safety is extremely important to us, and we will address this with our driver to ensure the highest standards are always maintained. We appreciate your understanding.

Rated 5 out of 5 stars

Car from LHR to LGW

Communicated well. Showed up on time. Nice vehicle. I would use them again.

3 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your review! It’s great to know our communication, punctuality, and vehicle quality made a positive impression. We’d be delighted to assist you again in the future.

Rated 5 out of 5 stars

5 stars!

Driver arrived promptly, was friendly and polite. Would use again.

3 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for choosing Skybridge Cars. We’re happy to hear the driver arrived on time and provided friendly service. We look forward to welcoming you again for your next journey.

Rated 5 out of 5 stars

Easy booking Great result

I booked at short notice with some flight issues. They were there on time and my driver Elvis was charming and interesting, more importantly knew when to leave me to my own thoughts and emails. Would recommend.

3 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re glad we could assist you despite the short notice and flight changes. It’s fantastic to hear that Elvis made your trip comfortable and professional. Thank you for your recommendation — we hope to serve you again soon.

Rated 3 out of 5 stars

The driver was rude when he dropped me…

The driver was rude when he dropped me off at the airport. He complained that it was a long drive and he mishandled my suitcase.

2 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We sincerely apologize for this experience. This is not the level of service we aim to provide. We will address this with our team to ensure it doesn’t happen again and appreciate your feedback.

Rated 5 out of 5 stars

Our driver was fantastic

Our driver was fantastic — friendly, punctual, and kept great communication from the moment we landed at Heathrow. He made the journey home smooth and stress‑free. Really appreciated the professionalism and warm attitude. Highly recommended!

2 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful feedback! We’re delighted to hear that your driver provided friendly service and clear communication from the moment you arrived. It’s great to know your journey home was smooth and relaxing. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Faruk is an excellent driver and a …

Faruk is an excellent driver and a very friendly man. He was on time and delivered is safely to the airport.great

2 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind words! We’re glad Faruk could make your journey safe, comfortable, and timely. We’ll be sure to share your compliments with him.

Rated 5 out of 5 stars

They are grateful

They best service ever. They have good drivers that are very intelligent and giving very good service. I enjoyed my trip. Thanks to them the pick up was very smooth they was on time.

1 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re thrilled to hear you enjoyed your trip! Thank you for highlighting our drivers and smooth pick-up process. Your feedback motivates our team to keep providing excellent service.

Rated 5 out of 5 stars

Such a great company

Such a great company, smooth process

26 February 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re delighted that you had a smooth experience with Skybridge Cars. We look forward to serving you again.

Rated 5 out of 5 stars

Good all round service

Punctual, polite and efficient.

2 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your kind words! It’s great to hear our team was punctual, polite, and efficient during your journey.

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