Sky Bridge Cars Reviews 

530
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, punctuality, and helpfulness of the drivers. Many people found the booking process easy and efficient with clear communication, often commending the staff's friendly and courteous demeanor. However, some customers also noted issues with delivery service, including drivers failing to arrive or being significantly late, leaving them stranded. A few other people also felt that some drivers exhibited unprofessional behavior, such as poor driving practices or rudeness. Furthermore, some reviewers reported appalling customer service, citing poor communication and a lack of accountability when problems arose.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the drivers for being... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as easy, quick, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising drivers for being... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising helpful, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent driver from Terminal 3 early this morning: she was punctual , very efficient and helpful with our luggage. She texted us as arranged and the pick-up went very smoothly. First time using this... See more

Company replied

Rated 5 out of 5 stars

Khan collected me from the airport to the hotel this morning and the service was absolutely excellent. He was punctual, professional, and incredibly courteous throughout. After an early flight, it was... See more

Company replied

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, driver on time to meet me at Gatwick Airport. Friendly and chatty driver made the trip home enjoyable too. Will definitely be booking again for my next trip in September.


Company details

  1. Transportation service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

530 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(530)

406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also good value for money!

11 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your thoughtful review. It's great to know that our team kept you updated and supported you while you were dealing with your luggage situation. We're especially pleased to hear that the driver was helpful and kind throughout your journey. Thank you for recommending Skybridge Cars and for highlighting the value of our service. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback. We're glad you enjoyed the service and hope to welcome you again soon.

Rated 5 out of 5 stars

Excellent service

Perfect service: prompt responses, nice car perfectly in time, competitive prices. Will definitely call Pelican again for london airport transfers.

10 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience. We're very pleased to hear that you were happy with the prompt communication, the vehicle, and the punctual service. Providing reliable and competitively priced London airport transfers is always our goal. We look forward to serving you again with Skybridge Cars in the future.

Rated 5 out of 5 stars

I was with my kids travelling from home…

I was with my kids travelling from home to aeroport, I have good experience as the drivers is being really kind to my kids and a bit funny. The fee was reasonable. The driver make our journey really funny and the atmosphere was really nice. The route was clear and not traffic at all . Thank you so much .

7 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your lovely feedback. We're delighted to hear that your journey with your kids was enjoyable and that our driver helped create a friendly and fun atmosphere along the way. It's great to know the ride was smooth, comfortable, and reasonably priced. We truly appreciate you choosing Skybridge Cars for your airport transfer and hope to welcome you again on your next trip.

Rated 5 out of 5 stars

Our driver made excellent time from…

Our driver made excellent time from collection at LCY to get to our event on time.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re glad our driver ensured you reached your event on time and that your journey from London City Airport went smoothly.

Rated 5 out of 5 stars

Excellent service ! Very efficient.

Book a round trip. Excellent service ! Driver polite. On Time. Very kind. Customer service xtra efficient. Trust +++

9 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re delighted to hear you were happy with both the drivers and our customer support team. Thank you for your trust and for choosing us for your round trip.

Rated 5 out of 5 stars

Great Service

Easy booking experience. Quick response from the staff on WhatsApp chat. Timely sharing of driver contact information. Happy with the service.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback. We’re pleased that the booking process, communication, and driver updates made your experience smooth and convenient.

Rated 5 out of 5 stars

5 star service

5 star service

2 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your 5-star rating! Thank you for choosing Skybridge Cars and for taking the time to share your experience.

Rated 5 out of 5 stars

Reliable and prompt

Reliable and prompt. Excellent pricing

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re pleased to hear you found our service reliable and competitively priced. We hope to welcome you again soon.

Rated 5 out of 5 stars

A good Car Company in London

The Customer service is polite and professional.
I booked a same day last minute service from the airport and they obliged and sent me a Taxi.
I recommend this company for anyone looking for car services.
Thank you.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your feedback. It’s great to know our team was able to arrange a last-minute airport pickup and provide helpful service. Thank you for recommending us.

Rated 5 out of 5 stars

Excellent service

First time using the service and we had an excellent experience for our airport transfer. Easy to book, great communication throughout ensuring everything went smoothly, and our driver Muhammad was on time and very friendly, and also updated us on his arrival. We would use again.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re glad your first journey with us went smoothly and that Muhammad provided friendly and punctual service. We look forward to assisting you again on your next trip.

Rated 1 out of 5 stars

BAD STAY AWAY

BAD. THEIVES. DONT PAY DRIVERS. DO NOT TRUST THEM. THEY OPERATE UNDER DIFFERENT NAMES

BRITANIA CARS
SKY BRIDGE CARS
GREAT BRITAN CARS

24 February 2026
Unprompted review
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Reply from Sky Bridge Cars

We take such comments very seriously. Skybridge Cars operates with transparency and professionalism and is committed to fair practices for both drivers and customers. If you have any specific concerns, we encourage you to contact our support team directly so we can review the matter and address it properly.

Rated 5 out of 5 stars

Driver was on time

Driver was on time. Reservation and controller team were great. Thank you

5 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re happy to hear both our driver and support team met your expectations. We appreciate your kind words and hope to assist you again in the future.

Rated 5 out of 5 stars

The driver was on time

The driver was on time, polite, and got me to my destination safely and quickly. Very clean car. I would definitely recommend and will use again.

6 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful comments! We’re glad the driver provided a punctual, safe, and comfortable ride. Your recommendation means a lot to us and we look forward to serving you again.

Rated 5 out of 5 stars

Phillip and Nancy Lambley

The gentleman was very lovely and up for a chat and messaged us promptly etc

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your review. It’s great to know our driver made your journey enjoyable and kept good communication throughout. Thank you for choosing our service.

Rated 5 out of 5 stars

Lovely travel with great driver 👌 on…

Lovely travel with great driver 👌 on time

2 February 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback! We’re pleased to hear you had a pleasant journey and that the driver was punctual. We hope to welcome you again soon.

Rated 4 out of 5 stars

All ok

All ok. The drivers were very friendly and the vehicle was comfortable and suitable.

28 February 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re glad to hear you had a comfortable trip and that our drivers were friendly and helpful. Thank you for sharing your experience with Skybridge Cars.

Rated 5 out of 5 stars

Everything went smoothly.

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re pleased everything went smoothly during your journey and hope to assist you again in the future.

Rated 5 out of 5 stars

Great smooth service

Great smooth service, and even better customer service. We felt very taken care of. Highly recommend and will use again. Thanks

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your positive comments. It’s wonderful to hear that both the service and customer care made you feel well looked after. Thank you for recommending us.

Rated 5 out of 5 stars

Arrived earlier and clear car

Arrived earlier, clean and spacious car. Would recommend

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind recommendation! We’re glad the car was clean, spacious, and that your driver arrived early to ensure a smooth pickup. We hope to serve you again soon

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