Sky Bridge Cars Reviews 

528
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, punctuality, and helpfulness of the drivers. Many people found the booking process easy and efficient with clear communication, often commending the staff's friendly and courteous demeanor. However, some customers also noted issues with delivery service, including drivers failing to arrive or being significantly late, leaving them stranded. A few other people also felt that some drivers exhibited unprofessional behavior, such as poor driving practices or rudeness. Furthermore, some reviewers reported appalling customer service, citing poor communication and a lack of accountability when problems arose.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the punctuality, professionalism, and... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising drivers for being... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many experiencing significant delays and... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent driver from Terminal 3 early this morning: she was punctual , very efficient and helpful with our luggage. She texted us as arranged and the pick-up went very smoothly. First time using this... See more

Company replied

Rated 5 out of 5 stars

Khan collected me from the airport to the hotel this morning and the service was absolutely excellent. He was punctual, professional, and incredibly courteous throughout. After an early flight, it was... See more

Company replied

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, driver on time to meet me at Gatwick Airport. Friendly and chatty driver made the trip home enjoyable too. Will definitely be booking again for my next trip in September.


Company details

  1. Transportation service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

528 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(528)

406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book

Easy to book. Punctual. At a great price too!

28 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your kind words. It's great to know you found our service easy to book, punctual, and competitively priced.

Rated 5 out of 5 stars

Great experience

Great experience! Great support!

25 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for the wonderful feedback! We're delighted you had a great experience and received strong support from our team.

Rated 4 out of 5 stars

1st class

Driver there to pick us on time and ready to help with our luggage. Drove a strange way to get to the airport (sat nav’s!!!j and arrived with plenty of time. I would defiantly use Pelican Cars again.

24 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback. We're glad the driver was on time and helpful, and that you arrived comfortably. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Driver picked up on time and helped…

Driver picked up on time and helped with suitcases. Would recommend.

25 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your recommendation. It's great to hear your driver was punctual and helpful with your luggage.

Rated 5 out of 5 stars

Competive costs

Competive costs. Clean car. Effective dealing with the backoffice in order to book the car.
Only con that the driver did pay attention to the exact address of the hotel. So the driver was waiting to the wrong hotel

25 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your detailed review. We're pleased you found our pricing competitive and service efficient. We apologise for the address confusion and will ensure better accuracy going forward.

Rated 5 out of 5 stars

They arrived on time

They arrived on time, very good driver, calm peaceful under the speed limit, they helped loading the bags.

25 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your detailed feedback. We're pleased to hear the driver was punctual, calm, and helpful with your luggage, ensuring a comfortable journey.

Rated 2 out of 5 stars

The drivers were late

The drivers were late for both journeys, with an airport transfer we expected to be met at arrivals, especially since they had flight details and could track when we land

3 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your honest feedback. We sincerely apologise for the delay on both journeys and understand your expectations for airport pickup. We’ll work on improving this to ensure a better experience next time.

Rated 5 out of 5 stars

Good service for good price

Good service for good price.
Drive is very kind and friendly.

24 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind review. We're happy you found our service good value and enjoyed a friendly driver.

Rated 5 out of 5 stars

Excellent service

Excellent service, punctual transfers, professional driver, and very clean car. Excellent communication management.

22 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We sincerely thank you for your feedback. It’s fantastic to hear you experienced punctual transfers, professional service, and excellent communication throughout.

Rated 5 out of 5 stars

A wonderful driver

A wonderful driver, delivered us across London to Stansted on time!

23 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your lovely review. We're pleased your journey across London was smooth and on time with a great driver.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Clean car. Drive safely and got to destination on time. Thank you

22 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your feedback. It’s wonderful to know you had a safe, comfortable, and timely journey with us.

Rated 5 out of 5 stars

A really quick and easy live chat…

A really quick and easy live chat option helped hugely booking from NZ

19 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience. We're glad our live chat made your booking quick and easy, even from overseas.

Rated 4 out of 5 stars

Driver came ahead of time and provided…

Driver came ahead of time and provided a comfortable service

18 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback! We're glad your driver arrived early and provided a comfortable experience. We look forward to serving you again.

Rated 5 out of 5 stars

Reliable service

Reliable service. Great driver

4 February 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind words! We're delighted you found our service reliable and the driver great. We look forward to serving you again.

Rated 5 out of 5 stars

Very efficient and punctual with timing…

Very efficient and punctual with timing of pickup and drop off

18 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your feedback! Timely pickups and drops are very important to us, and we’re glad it made your experience smooth. We look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent Company

Excellent driver from Terminal 3 early this morning: she was punctual , very efficient and helpful with our luggage. She texted us as arranged and the pick-up went very smoothly. First time using this company, and we were very impressed.

17 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re thrilled your first experience with us was impressive! Our team works hard to ensure punctuality and efficiency, especially with luggage assistance. Thank you for choosing Skybridge Cars!

Rated 5 out of 5 stars

Professional service from driver who…

Professional service from driver who was on time and helpful. Would highly recommend and use again

17 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re happy our driver made your trip smooth and that you’d recommend Skybridge Cars. Your trust means everything to us.

Rated 5 out of 5 stars

Quick, easy booking process and good service

Quick and easy booking process. Clear and assertive customer service. Car arrived early, good communication, friendly and good driver with a clean, comfortable and spacious car. Will use again

16 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

We’re glad your experience was smooth and enjoyable! Clear communication, punctuality, and a comfortable car are what we aim for, and we’re thrilled to know you’d use our service again.

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