Sky Bridge Cars Reviews 

530
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, punctuality, and helpfulness of the drivers. Many people found the booking process easy and efficient with clear communication, often commending the staff's friendly and courteous demeanor. However, some customers also noted issues with delivery service, including drivers failing to arrive or being significantly late, leaving them stranded. A few other people also felt that some drivers exhibited unprofessional behavior, such as poor driving practices or rudeness. Furthermore, some reviewers reported appalling customer service, citing poor communication and a lack of accountability when problems arose.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the drivers for being... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as easy, quick, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising drivers for being... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising helpful, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent driver from Terminal 3 early this morning: she was punctual , very efficient and helpful with our luggage. She texted us as arranged and the pick-up went very smoothly. First time using this... See more

Company replied

Rated 5 out of 5 stars

Khan collected me from the airport to the hotel this morning and the service was absolutely excellent. He was punctual, professional, and incredibly courteous throughout. After an early flight, it was... See more

Company replied

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, driver on time to meet me at Gatwick Airport. Friendly and chatty driver made the trip home enjoyable too. Will definitely be booking again for my next trip in September.


Company details

  1. Transportation service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

530 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(530)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional service from driver who…

Professional service from driver who was on time and helpful. Would highly recommend and use again

17 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re happy our driver made your trip smooth and that you’d recommend Skybridge Cars. Your trust means everything to us.

Rated 5 out of 5 stars

Quick, easy booking process and good service

Quick and easy booking process. Clear and assertive customer service. Car arrived early, good communication, friendly and good driver with a clean, comfortable and spacious car. Will use again

16 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re glad your experience was smooth and enjoyable! Clear communication, punctuality, and a comfortable car are what we aim for, and we’re thrilled to know you’d use our service again.

Rated 5 out of 5 stars

It was a safe and on time drive

It was a safe and on time drive. I highly recommend everybody. It was also very comfortable. The driver was kind and very careful. I will always prefer them.

15 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for recommending us! Safety, comfort, and a friendly driver are our top priorities, and we’re thrilled that your journey reflected that. We look forward to serving you again!

Rated 3 out of 5 stars

Dislike:

Dislike:
Driver was late
Car wasn’t good
The driver didn’t have my correct number

13 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We sincerely apologize for the inconvenience you faced. Your feedback is very important, and we are reviewing our processes to ensure accurate contact information and timely pickups in the future. We hope to have the opportunity to provide a better experience next time.

Rated 5 out of 5 stars

Great service & really good thoughtful…

Great service & really good thoughtful driver

15 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback! We’re happy to hear our driver made your ride comfortable and enjoyable. Your satisfaction is our priority!

Rated 5 out of 5 stars

Great value

Easy to book, great price, did exactly what we asked for. The driver was courteous, polite and drove perfectly.

13 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your kind words! It’s great to know our driver met your expectations and that booking was smooth. Looking forward to serving you on your next journey!

Rated 5 out of 5 stars

Very positive experience

Very positive experience. Driver was early, making sure we are making our flights on time. He was very knowledgeable and helpful. I would recommend this service.

14 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for recommending us! We’re glad our driver helped you reach your flight on time and that you had a positive experience. Your feedback motivates our team to keep providing excellent service.

Rated 5 out of 5 stars

Professional seevice

The car is clean. The driver is polite and friendly. The car arrive in time even earlier which is much appreciated.

14 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re delighted to hear your driver arrived early and that the car was clean and comfortable. Your appreciation makes our day, and we look forward to serving you again!

Rated 5 out of 5 stars

Very professional and prompt service…

Very professional and prompt service with nice friendly driver, clean vehicle would use them again definitely.

14 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for highlighting our professional service and friendly driver! We’re glad the vehicle met your expectations and that you’d choose us again. Your trust means a lot to us!

Rated 5 out of 5 stars

Gatwick drop off and pick up

Using sky bridge cars is a great service, the price is good to. it’s so easy to use and communication with is really good and once you book with them you get communication with them through what’s app which I think is great. I would definitely use them again and recommend this service to others.

14 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your feedback! It’s great to know that our WhatsApp updates and easy booking process made your experience seamless. Thank you for recommending Skybridge Cars — we can’t wait to serve you on your next trip!

Rated 5 out of 5 stars

Excellent service to city airport from wimbledon

Excellent service to city airport from Wimbledon. Our driver arrived on time. Smart clean car carefully driven and very polite driver. Reasonable price. Will definitely use again

14 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re thrilled to hear that your journey from Wimbledon to the airport was smooth and that you found our driver polite and the car clean. Your kind words motivate our team to maintain high standards. We look forward to welcoming you again soon!

Rated 5 out of 5 stars

Very good compnay good service 👏

Very good compnay good service 👏

3 February 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful feedback! We're really pleased to hear you enjoyed the minibus and found everything running on time. It means a lot to us that you had a smooth and pleasant journey. We hope to serve you again soon!

Rated 5 out of 5 stars

Best airport service london

Took car to airport. Arrived early and smooth drive. Company is very communicative. Highly recommend.

13 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your detailed review. It’s great to know that you found the vehicle clean and comfortable, and that our driver helped make your journey safe and enjoyable. Your kind words about our service mean a lot to the team. Looking forward to assisting you again!

Rated 4 out of 5 stars

Drive to the Airport

Driver was slightly late (confusion with pick up location entrance), but after contacting him myself managed to locate and all went well.

Otherwise all went well, car was clean, driver polite, drive smooth and safe.

13 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience with us. We apologise for the slight delay caused by the pickup confusion, but we’re glad everything was resolved quickly and your journey went smoothly afterwards. Your understanding is highly appreciated, and we hope to provide an even smoother experience next time.

Rated 5 out of 5 stars

Brilliant

Brilliant! Lovely mini bus and punctual

12 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful feedback! We're really pleased to hear you enjoyed the minibus and found everything running on time. It means a lot to us that you had a smooth and pleasant journey. We hope to serve you again soon!

Rated 4 out of 5 stars

The drivers have been very polite and…

The drivers have been very polite and helpfull with us and drove really carefully. There is only one spot you should consider, the changes on the platform. I tried to change the pick up time and wouldnt let, so i had to contact with whats up app and do it. Everything else was just fine, especially Alisha was great and really helpfull!!!! I will choose your company again next time visiting London!!!!

11 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your detailed feedback. We're very pleased to hear that our drivers were polite, helpful, and ensured a safe and comfortable journey for you. We also appreciate you highlighting the issue with changing the pick-up time on the platform. Your feedback helps us improve the booking experience. We're glad our team member Alisha was able to assist you and make things easier. We look forward to welcoming you again the next time you visit London.

Rated 5 out of 5 stars

Britannia Airport Cars is a fantastic…

Britannia Airport Cars is a fantastic and very reliable service. I’ve been using them for years and recommend them to any family that visits

12 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience. We're delighted to know that you have found the service reliable over the years. Your continued trust and recommendation to visiting families means a great deal to us. We look forward to continuing to provide you with dependable airport transfers whenever you need them.

Rated 5 out of 5 stars

The best in London

The best in London

14 November 2025
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful comment. Being called the best means a lot to us and we truly appreciate your support.

Rated 5 out of 5 stars

Great service and Ontime

Great service. Punctual, friendly and on time. Nice driver too.

12 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

Thank you for the kind feedback. We're glad to hear that the service was punctual and that our driver made your journey comfortable. Providing friendly and reliable service is very important to us. We look forward to serving you again.

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