Skylight Blinds-direct Reviews 

297
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent design of the products, noting their effectiveness in temperature control and overall performance. Many people found the blinds easy to assemble and install, fitting perfectly and operating smoothly. Reviewers also frequently highlight the exceptional service and helpful staff, who provide great advice and support throughout the process. However, some customers also noted that installing very large blinds could be challenging, sometimes requiring multiple people to lift and position them during fitting.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing them as brilliant, well-made, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and high... See more

Service

Customers had positive experiences with service, consistently praising the excellent and brilliant service... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of installation... See more

Staff

Consumers consistently express high satisfaction with the staff, describing them as helpful, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant blind made to measure to cover over a skylight in the kitchen. Easy to install and fits perfectly. Quite expensive but well worth it to future proof the house against hot weather. Once insta... See more

Rated 5 out of 5 stars

Delivered exactly when they said it would be. Unfortunately there was a fault, however the after sales service was amazing. Constant communication and help to try a fix the problem before arranging... See more

Rated 5 out of 5 stars

Good website with much information and guides available. Easy to obtain a quote and ask any questions about the product, and easy to order on line. The electric roof blind is costly, but comparable... See more

Rated 5 out of 5 stars

Purchased electric honeycomb white atrium blind. Ordering was easy with good communication. Delivery was quicker than expected. Husband fitted blind and found it easy to fit. Only down side to order w... See more

Company replied


Company details

  1. Blinds shop

Written by the company

Specialist in self-fit thermal blinds for roof lanterns and skylight windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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No recent history of asking for reviews

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4.9

All reviews

(297)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Roof lantern blinds

Good selection of products, easy to order and prompt delivery.

3 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your great feedback! 😊

We’re glad you found the range of roof lantern blinds to suit your needs and that the ordering process was nice and simple. Prompt delivery is always the goal – so we’re happy to hear everything arrived on time!

If you need anything else, just give us a shout.

Rated 5 out of 5 stars

Amazing service and Quality

From start to finish the customer service was excellent. The blind arrived well packaged and perfect. Videos were very helpful and when I needed support during installation the team were there at the weekend to offer advice and support. The product is quality and it is a joy to watch it in operation. I would recommend Skylight Blinds without reservation.

28 June 2025
Unprompted review
Rated 1 out of 5 stars

Poor unable to get on the phone to discuss and order

This company makes it very difficult to order. Phone numbers don't work, trying to simply call, discuss and order 2 large lantern blinds. The obsession these days for companies to get your phone number and details on record so they can hound you for years to come. With 3 providers im considering this one has lost this sale. This also presents an issue for any after sale support so as a result will be ordering elsewhere and hopefully this makes people think about it.

30 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Max,

Thanks for taking the time to leave a review. We're genuinely sorry to hear you felt let down, but we do want to clarify a few things for fairness.

You mentioned having difficulty getting through to us by phone, but as you later admitted, the number you provided was incorrect – which meant we had no way of getting back in touch. Our phone system uses a voice service as the first point of contact, but there are always real humans behind it. If you leave a message or send us a text, we always respond promptly – often the same day, including weekends.

We pride ourselves on offering excellent pre- and post-sale support, and we go out of our way to help, especially with larger, more bespoke orders like lantern roof blinds. It’s a shame we didn’t get the opportunity to assist you properly.

Of course, you’re entitled to share your experience, but as no order was placed and key details weren’t accurate, we feel this review isn’t a fair reflection of the service we provide.

We’re always here if you change your mind and would like our help in future.

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Superb units

What an absolute dream these blinds were to install. Company offered fantastic support during pre order stage and helped us pick the perfect solution for our skylights. Fitting was soo simple and as a smaller unit, was a one person job.

Will definitely be using this company again.

23 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you so much for the fantastic review! 😊

We’re absolutely chuffed to hear the blinds were a dream to install and that our team could help you find the perfect solution during the pre-order stage. That’s exactly what we’re here for!

Great to know the fitting was a breeze too – especially when it’s a one-person job. We really appreciate your kind words and look forward to helping you again in the future.

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Very easy service

Pricey but well worth the money, they were custom made after all, we got the manual honey comb blind for our roof lantern in the outhouse. Very easy to assemble and install. Highly recomend 👍✌️

22 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your lovely review! 😊

We’re really glad to hear you found the whole process easy and that the manual honeycomb blind was straightforward to assemble and install. Custom-made does come at a premium, but we’re so pleased you felt it was worth it!

Thanks for the high recommendation – it means a lot to us!

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Excellent service

Excellent service , non pressure sales from Steve but kept in contact with us

16 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for the kind words! 😊

We’re really glad you appreciated the no-pressure approach – that’s exactly how we like to do things. Steve’s great at staying in touch and making sure you have all the info you need without the hard sell.

If there’s anything else you need down the line, we’re always here to help!

– The Skylight Blinds Direct Team

Rated 4 out of 5 stars

It was very easy to order with skylight…

It was very easy to order with skylight blinds, Naomi was very helpful with my questions as was the chap who rang me to confirm the order. The fittings was very straight forward with helpful guides available throughout. The blind itself is very unobtrusive not detracting from the skylight itself and works really well.

15 May 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your lovely review!

We’re really pleased to hear the ordering process was smooth and that both Naomi and the team were able to help with your questions. It’s great to know the fitting was straightforward too – our guides are there to make things as easy as possible!

We’re especially glad you’re happy with how the blind looks and functions – keeping things sleek and effective is exactly what we aim for.

Thanks again for choosing us!

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Great blinds at a good price.

We needed three skylight blinds for our extension. Having researched a number of options we went for skylight blinds direct as we liked the wire-free look, they had great reviews, and they were competitively priced.

Ordering process was very straight forward, and the blinds are very easy to fit. We are very pleased with them and would recommend.

6 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Great blinds at a good price.
We needed three skylight blinds for our extension. Having researched a number of options we went for skylight blinds direct as we liked the wire-free look, they had great reviews, and they were competitively priced.

Ordering process was very straight forward, and the blinds are very easy to fit. We are very pleased with them and would recommend.

Rated 5 out of 5 stars

I was very pleased with my lantern…

I was very pleased with my lantern blind... it looks great and the quality is very good ...the delivery took about 3 weeks. Any questions I had were answered promptly..I had our electrician install it..with the help of my husband as it was a large lantern blind..the price was good for the size and quality. It was the Honeycomb electric blackout blind..I would recommend this company.

5 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you so much for your lovely review! 😊

We’re so pleased to hear you’re happy with your lantern blind – especially the quality and how great it looks in place. The Honeycomb electric blackout blinds are a popular choice, and it’s great to know it delivered on both performance and style.

It sounds like your electrician and husband made a great team getting it installed – large blinds can be a bit of a handful!

Thanks again for the recommendation – we really appreciate it.

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Easy to order

Easy to order, good product, installation clip useful. really pleased with the blind. as a thought installation would be easier if brackets were supplied for the blind to clip into. Naomi was helpful answering query's.

26 May 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your feedback! 😊

We’re really pleased to hear you found the ordering process easy and that you’re happy with the blind – great to know the installation clip came in handy too!

We really appreciate your suggestion about the brackets – feedback like this helps us keep improving, and we’ve passed it on to the product team for review.

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Repeat customer is a happy customer

We had a skylight blind installed in our home office but we didn’t need a blackout. We couldn’t find what we were looking for on the website despite having purchased previously. Naomi was brilliant, found our previous order and told us we needed the translucent. The blind arrived quickly and easily. We were told exactly where and how to add the spacers needed (our opening wasn’t an exact square), and it looks great! Naomi was a life saver and also activated my guarantee which I had completely overlooked. Thank you!

27 May 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

It’s always lovely to hear from a returning customer – and we’re so pleased Naomi was able to step in and help you find exactly what you needed. The translucent option is a great choice when blackout isn’t required, and we’re glad it worked perfectly for your space.

Thanks again for your continued support – it really means a lot!

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Easy to order and install

Easy to order and install. Very pleased with the product and the service

25 May 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re really glad to hear the whole process was nice and easy for you, from ordering to installation. Even better that you’re pleased with both the product and our service – that’s exactly what we aim for!

If you ever need anything else, we’re just a message away.

Rated 5 out of 5 stars

Great service and highly recommended.

Great service and highly recommended.

20 March 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re so pleased to hear you had a great experience – and really appreciate the recommendation.

If there’s anything you need in the future, we’re always here to help!

Rated 5 out of 5 stars

Good customer service

Good customer service , before ordering rang several times with many questions and nothing was a problem for you and your staff in answering.
Placed the order for a roof lantern blind , delivered on time and very easy to fit . does the job perfect .

31 March 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you so much for your great review! 😊

We’re really pleased to hear our team could answer all your questions – we’re always happy to help, no matter how many calls it takes!

Fantastic to know your roof lantern blind arrived on time, was easy to fit, and is doing the job perfectly – that’s exactly what we love to hear.

Thanks again for choosing us!

Rated 5 out of 5 stars

Excellent guidance and support from the…

Excellent guidance and support from the Skylight Blinds team and we are thrilled with the product which is exactly as discussed. Easy to fit and helps avoid heat build-up during warm sunny days. Very happy to recommend the team and the product.

29 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re thrilled to hear you’re happy with your blind and that it’s doing a great job at keeping the heat at bay on those sunny days. It’s also great to know the fitting was easy and the product was exactly what you expected – that’s what we aim for every time!

Thanks again for the recommendation – it means a lot to the whole team.

Rated 5 out of 5 stars

Very happy with my blind from skylight…

Very happy with my blind from skylight blinds-direct. I had a problem with the courier sending emails with different delivery dates and not turning up with the Blind but me and my Son managed to to put it together up installed it. It looks well now and working well, thank you Naomi and Steve for the advice and instructions you sent me.

13 May 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re really pleased to hear you’re happy with your blind – even if the courier caused a bit of confusion along the way (sorry about that!). Great job to you and your son for getting it installed – sounds like a team effort! 💪

Rated 5 out of 5 stars

Order whent in and arrived on schedule

Order whent in and arrived on schedule. All compete and ready for installation.
Small problem with fitting clips, took only one phone call to rectify, excellent video for helping with the installation. Can not fault the customer service.
Well done and thaks, blind still working perfectly.
M Davies
.

7 May 2024
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re really glad to hear your order arrived on schedule and was ready to go – and even happier that the small issue with the fitting clips was sorted quickly with just one call. That’s exactly the kind of service we aim to provide!

Delighted the installation video came in handy and that your blind is still working perfectly – that’s what we love to hear.

Rated 5 out of 5 stars

Summer Review

Having reviewed the blinds in the winter we are now seeing the benefits of having them in the summer too! They reduce glare and solar gains very well and I highly recommend.

30 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

It’s great to hear your blinds are performing just as well in the summer as they did in the winter. Reducing glare and solar gain makes such a difference to comfort, especially in rooms with lots of natural light.

Really appreciate the recommendation – and we’re so pleased you’re still happy with your blinds all year round!

Rated 5 out of 5 stars

Excellent experience

Excellent experience, from start to finish, with a beautiful blind delivered on time (sunflower yellow!) 🌻🌻, which fitted perfectly in my window. I will highly recommend!

28 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re delighted to hear you had such a smooth experience from start to finish – and sunflower yellow is such a gorgeous, cheerful choice! 🌻🌻 So pleased it arrived on time and was a perfect fit.

Thanks again for the recommendation – it means the world to us!

Rated 5 out of 5 stars

I had trouble identifying the make and…

I had trouble identifying the make and correct size of my skylight window as the makers stickers had all come away. Naomi identified the correct make and size from a couple of photos! New blind arrived promptly and was fitted in less than 10 minutes, great quality and fantastic customer service. Couldn’t recommend highly enough.

17 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re so pleased Naomi was able to identify your window type from the photos – she’s got a real knack for that! It’s great to hear the new blind arrived quickly, was a breeze to fit, and that you’re happy with the quality.

Your kind words about our customer service mean a lot – and thank you for the glowing recommendation!

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