Skylight Frame Reviews 1,145

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often calling it a "game-changer" for family organization and praising its user-friendly interface. Many people appreciate how easy it is to set up and use, highlighting its effectiveness in managing schedules, chores, and family communication. The quality of the product is also frequently mentioned as excellent. However, some people experienced issues with the delivery service, noting delays, lost packages, or a lack of tracking information. Similarly, while many reviewers lauded the customer service for being prompt and helpful, a few others reported dissatisfaction with slow responses or unresolved issues, particularly concerning product returns or syncing problems.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers describe the product as a "game changer" and... See more

User experience

Customers consistently note positive experiences with user experience, finding the product easy to use and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the great, amazing, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the product as fantastic, brilliant,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a game-changer, as far as family organisation goes. From getting kids organised to meal planning/preparation and shopping lists. The digital photo frame element is incredible too. We can actually... See more

Rated 4 out of 5 stars

Great device that supports the needs of our family and helping our children become independent whilst maintaining calm and sanity for the parents. I would like to see more icons to support schedules... See more

Rated 5 out of 5 stars

Loving my skylight calendars, I'm a wildlife carer so helping so much with the wildlife in care and with feeds and medication. I wanna get the max but being a volunteer and not being paid,... See more

Company replied

Rated 5 out of 5 stars

The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... See more


Company details

  1. Electronics Company

Written by the company

Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
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Rated 2 out of 5 stars

Very Poor Customer Service

My wife was given a Skylight from the family for her 70th birthday.
Although she is pleased with the device, when I set it up for her I made a mistake with setting the email address for everyone to send photos to.
I emailed Skylight on 20th February as you cannot reset this particular email yourself - Skylight have to do it for you.
No reply, so I followed up with another email on 26th February, and still no reply!
I wish my wife had been given a different make of frame as Skylight obviously don’t care about customer service.

20 February 2026
Unprompted review
Skylight Frame logo

Reply from Skylight Frame

Hi there, we’re sorry to hear this has been your experience, especially when this was meant to be a special birthday gift. We completely understand how frustrating it can be when you’re trying to make a simple change and don’t receive a response. Our team would be happy to help reset the Skylight email for you. Please reach out to us at vip@myskylight.com and include the email address associated with the frame so we can locate the account and get this resolved for you as quickly as possible!

Rated 5 out of 5 stars

It does so much

It does so much, organises our family, helps with meal planning, shows family photos. We start each day checking in with the calendar.

9 February 2026
Skylight Frame logo

Reply from Skylight Frame

Hi Claudia,

Thank you so much for sharing! It’s wonderful to hear how much the calendar is helping your family stay organized and connected. We really appreciate your feedback!

Rated 1 out of 5 stars

Supposed to be easy and seamless

Supposed to be easy and seamless. It’s not. Setup had lots of problems. Doesn’t easily transfer calendars from phone to skylight. Tried to transfer work calendar kept coming over with odd times. Contacted skylight help, it’s because my hours were approved in another state but I am in qld time and doesn’t convert. So calendar doesn’t really do what I want it to do.

11 February 2026
Skylight Frame logo

Reply from Skylight Frame

Hi there, we’re really sorry to hear setup hasn’t felt easy or seamless, especially with your work calendar not converting to your local time properly. That’s understandably frustrating! We’ll be reaching out to you directly to take another look at this and see what we can do to help. Looking forward to connecting.

Rated 4 out of 5 stars

very supportive

very clear instrcutions once we got to email, and very supportive/ The Chat was more clumsy, but we got over that.

16 February 2026
Rated 5 out of 5 stars

I've had it for 1 month and so far it…

I've had it for 1 month and so far it has been amazing. After years of trying to do many different types of things to get routines done they have never held or worked. It has been a month and so far the kids are sticking to the skylight calendar routine mostly and doing their routines which is been absolutely amazing. I can't wait to get onto using the meal plan feature as hopefully that will also help a lot. It's great that they're always making updates and changes and advising of those through the skylight app easily to read. It is pricey, definitely, but it helps in many ways.

23 February 2026
Rated 2 out of 5 stars

When I add events into the app

When I add events into the app, they do not show up in my view but can be seen by my wife on her phone.

23 February 2026
Skylight Frame logo

Reply from Skylight Frame

Hi there! Thank you for flagging this. That definitely shouldn’t be happening, and we understand how frustrating it is when events aren’t appearing as expected.

We’re going to reach out to you directly so we can take a closer look and get this sorted out as quickly as possible. Looking forward to connecting!

Rated 5 out of 5 stars

Organiser

Easy to use and a great organiser for the family now we all know whats happening when, a shared grocery list and the kids have a great chart for activities to complete

23 February 2026
Rated 5 out of 5 stars

Love it

Love it. Device died, but has been replaced quickly. I'm very grateful as we have been a user for a year and it has bought our family a lot of joy (photos) and saved us a lot of angst keeping the kids up to date with what is happening (calendar). It might be good in future if the app could be used on our own devices in future. I'm playing with the tasks and routines at the moment and would be happy to give feedback on these features if Skylight cares. LOVE this whole thing for our family.

21 February 2026
Rated 3 out of 5 stars

Would like more customisations

Would like more customisations, ability to create a home page with customisable widgets like some rivals of similar price.
Like its not Chinese owned Co. Like the look. Reasonable value for money.
App could be a simpler to use when it come to rewards and stars.

19 February 2026
Rated 5 out of 5 stars

Fantastic product

Fantastic product, has been a huge help to organising the family. Weve connected the calenders with other wider family members so everyone is coordinated at last!

16 December 2025
Rated 5 out of 5 stars

Love my skylight

Love my skylight! Less than a week in and feel a lesser mental load, increased productivity and kids who WANT to do chores! It's like my own little personal assistant and worth its weight in gold :)

18 February 2026
Rated 5 out of 5 stars

We absolutely love our Skylight…

We absolutely love our Skylight Calendar. It has been a game changer for our family. My partner works shift work, so syncing our calendars in one place has made it much easier to keep up with his schedule.

Our two girls, 4 and 7, love the tasks, chores and rewards system. They happily tick off their morning and evening routines and can clearly see what they have left to do. Their favourite part is guessing which emoji will rain down after completing their daily tasks.

The recipe import feature from socials or websites is also incredibly convenient and has made meal planning simple.

It has been such a positive addition to our home and we recommend it to our friends all the time.

17 February 2026

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