Skylight Frame Reviews 1,145

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often calling it a "game-changer" for family organization and praising its user-friendly interface. Many people appreciate how easy it is to set up and use, highlighting its effectiveness in managing schedules, chores, and family communication. The quality of the product is also frequently mentioned as excellent. However, some people experienced issues with the delivery service, noting delays, lost packages, or a lack of tracking information. Similarly, while many reviewers lauded the customer service for being prompt and helpful, a few others reported dissatisfaction with slow responses or unresolved issues, particularly concerning product returns or syncing problems.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers describe the product as a "game changer" and... See more

User experience

Customers consistently note positive experiences with user experience, finding the product easy to use and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the great, amazing, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the product as fantastic, brilliant,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a game-changer, as far as family organisation goes. From getting kids organised to meal planning/preparation and shopping lists. The digital photo frame element is incredible too. We can actually... See more

Rated 4 out of 5 stars

Great device that supports the needs of our family and helping our children become independent whilst maintaining calm and sanity for the parents. I would like to see more icons to support schedules... See more

Rated 5 out of 5 stars

Loving my skylight calendars, I'm a wildlife carer so helping so much with the wildlife in care and with feeds and medication. I wanna get the max but being a volunteer and not being paid,... See more

Company replied

Rated 5 out of 5 stars

The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... See more


Company details

  1. Electronics Company

Written by the company

Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
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Rated 5 out of 5 stars

The Skylight Calendar is a Quality Product

The Skylight calendar is obviously of high quality and incredibly easy to use.
The installation was easy with all required screws and plugs included, even the correct size drill bit!
After switching on for the first time, the on-screen instructions were concise and clear.
I would recommend to anybody needing help organising their social and work lives.

10 March 2026
Rated 4 out of 5 stars

Loving the photo frame feature

Loving the photo frame feature. My kids are reminiscing over all their younger-year photos. The calendar is so useful. Now the whole family can see what’s on for the week/month etc. we haven’t started using the meal plan or rewards yet.

9 March 2026
Rated 4 out of 5 stars

Love our skylight

Love our skylight. Kids love the tasks and keeps our busy household on track. I did have a bit of trouble with the app syncing and loading photos but got there in the end.

7 March 2026
Rated 1 out of 5 stars

Wifi connection died after 2 years with no refund or reslove

I loved my skylight calendar and it was so great for my family until one day when it wouldn’t connect to the wifi. I contacted skylight and followed all of their suggestions to correct the issue, it was not resolved. I then contacted our Internet provider to see if there was any adjustments we could make to fix the connection, they assured me nothing had changed in their end. I am a neurodivergent mother with 2 children, one of which is also on the spectrum, this calendar was our lifeline for a functioning household and now we would need to find one that works with our wifi, so I requested a refund seeing as the calendar was an expensive purchase that lasted a little over 2 years. I was told there are no refunds after 120 days.

I and beyond angry and frustrated, it’s just not good enough to get only 2 years out of a calendar.

7 March 2026
Rated 5 out of 5 stars

This calendar has changed our world

This calendar has changed our world.
We have a child with autism and he has been so motivated as he can control his day by ticking off tasks easily. The nagging has stopped and all our children are motivated to do chores.
Our house is calm, organised and in control. So so so grateful and highly recommend.

4 March 2026
Rated 3 out of 5 stars

Although helpful

Although helpful, I wouldnt say it is a great value for money.
We have access to the tasks which you can create kids chores and tasks, but the rewards system that you would think accompanies the chore/task feature is available via subscription only.
If im paying 1.2k for a calender, which is 90% manual data entry, I shouldnt have to pay a subscription.
Long story short, spending so much money and having been told I need to spend $124 a year for access to the other 60% of the calendars features is a let down.

19 February 2026
Skylight Frame logo

Reply from Skylight Frame

Hello Jade,

Thank you for reaching out to us and providing this feedback to us. I'm sorry to hear your frustration when it comes to the Plus subscription that we offer. Plus currently comes with a lot of features beyond just rewards. I'd love to be able to help you with this so if you could reach out to us via email at VIP@myskylight.com using the email address you set up your Skylight account with, I'd really appreciate it. I want to make this experience the best it can be for you!

Rated 5 out of 5 stars

Wifi would not connect anymore

I had a problem with the skylight that was bought years ago and the customer service department was quick to assist, professional and competent. They did fix the issue in the end and I am up and running on a new version due to them. Great service!!!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy install

Easy install, had to take it on and off the wall mulitple times as l was mounting it inside the wall. Phone, PC or unit it is easy to setup and send photos.

2 March 2026

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