SkynetReviews 

Their team is not only professional but also genuinely cares about their customers. They helped me strategize the best shipping options for a large order, ensuring we stayed within budget while meeting tight deadlines. The communication was excellent; I received updates at every stage, and I could easily reach someone if I had questions. Each item was delivered on time and in perfect condition. I will absolutely be a repeat customer!

Skynet is the most incompetent courier service I have dealt with. My parcel was supposed to be delivered on 30th November.
My tracking number is 710297521286. Your customer service centre takes more than 30 mins to answer or it cuts off. As of today I have no idea where my parcel is from Temu

This courier is worst ever...take 11days I still didn't received my parcel...with a good reason unable to locate address...others courier delivery with same address with no problem..

Skynet Malaysia Puchong, Thank you very much! Keep up the good job 👍🏻👍🏻🌟

SKYNET Mauritius provides a very bad logistic service. The Temu package took less time to arrive from China to Mauririus than to be delivered from Skynet office to my address. Note that it's a 30 mins drive. Moreover the tracking falsely states attempt to deliver fail, when nobody ever attempted to deliver.

Skynet is completely incompetent. There is also no customer support at all. Outstanding delivery 6 weeks ongoing and I receive and email Request raised by you was closed. The title of the request is :

WAYBILL NUMBER: 080059651426
Resolution is :
080059651426
Note : This is an automated mail. Do not reply to this mail
If you would like to raise new request, please create a new email.

I am extremely disappointed with STARPACK’s service. I sent four parcels through them over a month ago, and none of the recipients have received their deliveries. The tracking status for all four parcels still shows “in transit,” despite repeated attempts to get updates.

Customer service has been utterly unhelpful. Every time I reach out, I get vague responses and no real answers. It feels like they’re not even trying to resolve the issue. I've never experienced such a lack of transparency and accountability from a delivery company.

I’m now left with frustrated clients and no idea where my parcels are. This has been a complete disaster, and I will definitely be looking for a more reliable service in the future. Avoid STARPACK if you value your time and money!

I paid 90 RM for the delivery of a solar panel. By the careless Thanks to the unprofessional work of Skynet employees, this panel was delivered damaged in several places. I can only advise you against this unprofessional, expensive delivery service!

Your incompetent driver person from Singapore called me yesterday to check if I will be at home in the noon tomorrow to deliver large goods. So today, as per the scheduled delivery date, I was left hanging the entire day. Called them at throughout the day to check the status NO: +65 90503445 and +65 83148897 NO ONE IS TAKING ACCOUNTABILITY.. If they are unable to deliver, they shouldn't be calling me in the first place. Extremely disappointed with your service. I need my items now, and now I have to wait another 2 days for a response as no one is delivering on Sunday.

The delivery guy / driver was very very rude, next time I don't want this courier company to deliver any parcel for me

This is positively the worst courier company around.
They do not answer their phones.
I have a delivery from Vodacom which has been lying at the branch for 5 days and still not out on delivery.
DO NOT USE THIS OUTFIT

Most terrible company ever!!!
Do not answer phones and do not deliver when they say they are delivering!!!

Worst courier ever. wont redeliver, wont answer calls and wont answer messages or emails. Pitiful service

Worst courier ever... At the website it say open but when i go to the branch the branch is closed then when i called nobody answer. if closed just said close why the hell that you need to said that it open? i came from a far place just to take my item at the branch and my items is fragile just hoping that skynet could refund if my item is damage or expired if not well mybe just boycott this courier like KFC,MCD etc

My item from HSBC send thru Skynet 239217399061 arrived on 7/06/2024 in Kota Kinabalu and still not delivered at this moment I am writing this review.
What is going on and why take so long to deliver.Very disappointed.

I rarely write reviews but with SkyNet, I just had to. Always a bad experience. First, their tracking is very misleading. They alway put "Out for Delivery" but the delivery does not arrive. This is very troublesome especially if you stay and wait for the delivery that never comes. Next, they will sometimes put "Recipient Unreachable" even if your phone is in your ear waiting for the courier to call. The delivery people are also sometimes very rude. I do not know why sellers or platforms use this courier. Before I place an order, I ask first if they are using SkyNet. If it is SkyNet, I look for anotehr seller, even if it costs more. Just to avoid the nighmare of SkyNet!

Worst delivery company in Malaysia. They constantly change the delivery status from "out for delivery" to "unsuccessful delivery" within a minute. This just happened again; I've been waiting for my parcel for almost 3 weeks, and then I suddenly received a notification saying "successful delivery." However, nothing was delivered. After I called them, sent emails, and involved Lazada, they said that it was delivered to the wrong station and that the status was accidentally set to "delivered." They also accidentally uploaded a black image as proof of delivery. This is pure deception and fraud to me! I hope Lazada gets rid of this terrible and unprofessional company soon.

Pathetic Pathetic Pathetic

Terrible service. 13 days to deliver a printer which, incidentally, has not been delivered yet. "Tomorrow" is their stock answer to everything. Incredible Connection use them as couriers so be wise when choosing online purchases. Find out which courier company is going to deliver (or not...)

Lousy company can’t deliver my parcel on time and gave irrational excuse that the address is invalid. I can’t understand why Lazada is still using them. They will drive lazada’s volume lower for sure.