Awesome website I always go to Skyscanner first when shopping for airline tickets. Very good at showing me my options and almost always when I click on their provider I get the same deal (i.e. no... See more
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Review summary
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The listings are comprehensive and easy to read EXCEPT when a company pays to get listed first. I unfortunately didn’t realize that Air France uses a.m. and p.m. instead of the 24 hour clock. I there... See more
Skyscanner was extremely helpfully in searching for a flight that required multiple changes and was within my budget. Tried my usual places but most of them in in US$ and true price was only shown jus... See more
I search for flights in several locations. I use only direct booking with the airliners, never by a 3rd party. Skyscanner has a very good user experience, enables a direct booking process, and get a... See more
Company details
- #25 of 42 best companies in Flights search site
Written by the company
Search, compare and book cheap flight tickets and great flight deals for your next vacation with Skyscanner. We find you the cheapest plane tickets for free by comparing all flight options in a single search.
Written by the company
Contact info
United Kingdom
- skyscanner.ca
4.5
Excellent
1k reviews
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The price on the airlines website was higher
I was surprised when the price displayed on the list didn’t match the price that WestJet had. When I got to the WestJet website to book, the price was much higher.
25 June 2026
Reply from Skyscanner
Hello there,
Thank you for your review, and I'm sorry to hear that you have encountered this issue after being redirected to the airline's website.
As we don't set prices ourselves, we can't guarantee the prices of airlines and travel agents. We make every effort to ensure the information you see on Skyscanner is accurate and up to date; however, prices can change frequently with availability.
Very occasionally, there can also be a problem with the prices being passed through to us to show by a provider, or there are technical reasons why the price is not represented accurately. We are constantly working on improving the accuracy of our prices, which is, of course, in our own interests as well as our users'.
Having said that, since we are keen to understand the issue you encountered, could you please contact us using the following contact link?
https://help.skyscanner.net/hc/en-us/requests/new
Please also include the following information in the contact form:
- The URL of the Skyscanner search result page
- Travel details - departure location, destination, departure date, return date, flight number, and the number of passengers.
- A screenshot of the travel provider's site where an inaccurate price/availability is displayed.
As soon as we hear from you, one of our support agents will contact you.
Kind regards,
Peishan - Skyscanner Support
I haven’t bought ticket yet from…
I haven’t bought ticket yet from Skyscanner, but I test booking prices and their prices are way cheaper than other famous websites. After I buy one day, I will let you know more about it.
24 March 2026
Good deal would have more happy to get…
Good deal would have more happy to get a refunds on canceled ticket
21 June 2026
I got a better flight at a cheaper…
I got a better flight at a cheaper price than it is on airline site
12 June 2026
Skyscanner is excellent In finding…Excellent deal finder
Skyscanner is excellent In finding cheap flights fare and comparing travel deals.
18 June 2026
Stay away from this company
Stay away from this company. Liars and the most complicated no service worst customer service. Get ready for dashing out hundreds of dollars aside from what you reserved. Don’t believe price you reserved is dial double it because that’s the TRUTH when you get to counter. They were the RUIN the downfall of my Vacation. Cancel if u reserved with them.
19 June 2025
Unprompted review
Reply from Skyscanner
Hello Frank,
Thank you for taking the time to share your review, and I'm sorry to hear about the experience you had after searching for travel options on our platform.
I thought it'd be helpful to clarify that Skyscanner is a travel search engine that helps you find the best travel options. Once you have found what you're looking for, you are redirected to the airline or travel agent's site where you make your booking directly.
While we don't manage any aspects of your booking or payment, we're still here to offer any support or guidance we can. If you can share all the booking details with us on the link here; https://help.skyscanner.net/hc/en-gb/requests/new, our Support team will review this and follow up with you as soon as possible.
Thank you again for bringing this to our attention, Frank. We hope to hear back from you soon.
Kind regards,
Danny
Quick and easy
Quick and easy. Choices regarding prices, departure dates and $ range helped me make a good choice!
8 June 2026
Find the best results
7 June 2026
Great for tracking cost of flights
I liked keeping track of flights I saved to get the best deal and getting email notifications. I liked knowing how much each flight has gone up too. Very helpful! What's great about it is not having to go to the airline site to keep checking. Huge plus!
5 June 2026
There is little to no help in trying to…
There is little to no help in trying to contact Kiwi.com in order to get a refund for services not rendered. They aren't accountable at all, just like Kiwi.
19 November 2025
Reply from Skyscanner
Hello Lily,
Thank you for your review and we are very sorry to hear of this.
All providers shown on Skyscanner are legitimate businesses, and although we are very sorry to read your review, we appreciate you bringing this to our attention as it gives us the opportunity to look into the matter further.
If you could please get in touch with us using the Contact Form below, we'll liaise with Kiwi.com so they can review your case:
https://help.skyscanner.net/hc/en/requests/new
When contacting us, you can mark your message for Raquel's attention.
We look forward to hearing from you.
Best regards,
Raquel | Skyscanner
Good deals and easy booking
It was easy to check and gave me a good deal with the flight I was looking for. Thank you for the fast booking!
3 June 2026
Great experience!
3 June 2026
A efficient tool for planning a trip
It’s a very convenient website for people who want to plan a trip, since, from the subtle flight information it gathers to its clear website layout, you can easily compare the prices for different dates. Helps me a lot find the best flights and eases my decision-making when choosing which flight to take.
1 June 2026
Skyscanner opens options and is the…
Skyscanner opens options and is the most helpful tool when booking flights. I have been using Skyscanner for years and every time I fly I get the best deal and options. Thank you for doing all the hard work Skyscanner!!
31 May 2026
Reply from Skyscanner
Hi Gab,
Thank you for your review, and I'm sorry you had this experience following a search on Skyscanner.
As we don't set prices ourselves, we can't guarantee the prices of airlines and travel agents. We make every effort to ensure the information you see on Skyscanner is accurate and up to date; however, prices can change frequently with availability.
Very occasionally, there can also be a problem with the prices being passed through to us by a provider, or there are technical reasons why the price is not represented accurately. We are constantly working on improving the accuracy of our prices, which is, of course, in our own interests as well as our users'.
Having said that, since we are keen to understand the issue you encountered, could you please contact us using the following contact link?
https://help.skyscanner.net/hc/en-us/requests/new
Please also include the following information in the contact form:
- The URL of the Skyscanner search result page
- Travel details - departure location, destination, departure date, return date, flight number, and the number of passengers.
- A screenshot of the travel provider's site where an inaccurate price/availability is displayed.
As soon as we hear from you, one of our support agents will contact you.
Kind regards,
SeongJu - Skyscanner Support
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