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Skyscanner Reviews 

1,015
•
TrustScore 4.5 out of 5

4.5

Flights search site
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Review summary

Created with AI, based on recent reviews

Looking at 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform highly effective for comparing flight options and securing excellent prices, often noting that the listed fares are accurate and significantly lower than direct airline bookings. Many appreciate the user-friendly interface and efficient booking process, which saves considerable time and effort. People frequently highlight the ease of navigation and the comprehensive display of choices, making it a go-to tool for finding deals and organizing travel plans. However, some people mentioned experiencing price discrepancies, where the final cost on the linked website or at the counter was higher than initially displayed. A few other people also felt that there were issues with booking confirmation or questioned Skyscanner's responsibility when problems arose with third-party bookings.

What people talk about most

Price

People report positive experiences with price, often finding good options and comparing prices across... See more

Website

Users describe positive interactions with the website, finding it user-friendly, easy to navigate, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the website's... See more

Booking process

Customers had positive experiences with the booking process, often praising its speed and ease of use.... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising it as reliable, very good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome website I always go to Skyscanner first when shopping for airline tickets. Very good at showing me my options and almost always when I click on their provider I get the same deal (i.e. no... See more

Rated 5 out of 5 stars

The listings are comprehensive and easy to read EXCEPT when a company pays to get listed first. I unfortunately didn’t realize that Air France uses a.m. and p.m. instead of the 24 hour clock. I there... See more

Rated 5 out of 5 stars

Skyscanner was extremely helpfully in searching for a flight that required multiple changes and was within my budget. Tried my usual places but most of them in in US$ and true price was only shown jus... See more

Rated 5 out of 5 stars

I search for flights in several locations. I use only direct booking with the airliners, never by a 3rd party. Skyscanner has a very good user experience, enables a direct booking process, and get a... See more

Company details

  1. #25 of 42 best companies in Flights search site

Written by the company

Search, compare and book cheap flight tickets and great flight deals for your next vacation with Skyscanner. We find you the cheapest plane tickets for free by comparing all flight options in a single search.

Written by the company

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.5

All reviews

(1,015)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Rome flight

While I'm happy with the price for my flight, I don't understand why the price has to change constantly.

25 December 2025
Rated 4 out of 5 stars

Simple and efficient

The consolidation of options makes it easy to select the right flight and then the link to book makes the booking process super simple. Also really like the tracking feature.

4 December 2025

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