Easy way to find our flights for our upcoming south east Asia trip. Allowing us to use the filters was ok, however I would suggest a more comprehensive list/options to really individualise the searc... See more
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Pretty good experience. I really don't like the baggage add ons on the left hand side of the flight details I missed it early on and thought I was getting good fares only to be dissapointed with when... See more
The process is so easy to be able to find when bookings open. Once bookings for the flights are made, after accommodation, then the rest of the planning process becomes so easy. Budgeting also becomes... See more
Compared to other website I found Skyscanner the best to navigate. I like that it showed the whole month of pricing and low to high season pricing so if you were flexible with dates you could choose t... See more
Company details
- #24 of 42 best companies in Flights search site
Written by the company
Contact info
United Kingdom
- skyscanner.com.au
4.5
Excellent
2k reviews
Asks customers to review
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Easy to find flights but let’s go further.
Easy way to find our flights for our upcoming south east Asia trip. Allowing us to use the filters was ok, however I would suggest a more comprehensive list/options to really individualise the search. Also adding more airlines and options would make it even easier for us oldies.
Overall was pleased yo rely on what was on offer.
27 January 2026
Good parameters to play with as limits
Good parameters to play with as limits. Good prices.
25 January 2026
I find using Skyscanner very easy and…
I find using Skyscanner very easy and convenient in finding flights for our trips.
23 January 2026
Always use Skyscanner
Anytime I travel i always go through skyscanner and pretty sure i get the best price.
10 June 2025
its realy good site for buy air ticket…
its realy good site for buy air ticket very cheaply and comparie between all platform
20 January 2026
ease of making a booking
19 January 2026
Quick,easy to use and comprehensive!
20 January 2026
Overall very happy so far once trip…
Overall very happy so far once trip comes around will re -review
14 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
pricing was more competitive via other…
pricing was more competitive via other search engine's
13 January 2026
Reply from Skyscanner
Hello Margaret,
Thank you for taking the time to share your feedback, and I'm sorry to hear that you've experienced this while searching for flights on Skyscanner.
As a travel search engine, we don't set prices ourselves. The prices are provided directly by our partner airlines and travel agencies. And we always strive to show the most competitive options available. We understand that you found cheaper fares elsewhere, and this kind of feedback is very helpful as we work to improve the experience for all travellers.
To help our team look into the details, we would appreciate it if you could submit a ticket with your findings through this link: https://help.skyscanner.net/hc/en-gb/requests/new
Best regards,
Seongju- Skyscanner
Alerts ensure best prices
I use Skyscanner when research my trips. I set alerts & monitored & booked when the prices dropped. I checked with the Airline Website & others to compare. Skyscanner delivers every time.
11 January 2026
Reply from Skyscanner
Hello Jay,
Thank you for taking the time to share your feedback, and I'm sorry to hear that you have not received your confirmation email from the travel provider following a search on Skyscanner.
As a travel search engine, Skyscanner helps you find the best travel options - but we do not take bookings or payments. Once you have found what you are looking for, you are redirected to the airline's or travel agent's site, where you make your booking directly with the travel provider of your choice. Unfortunately, we do not have any visibility on the booking you made with the travel provider.
I understand from your message that you did not receive your travel itinerary from the travel provider, and we'd like to try to help and find out what has happened.
I have now emailed you via the address you left in your review to understand this further - please check your inbox.
Many thanks,
Peishan - Skyscanner Support
Quick and efficient and answered all my…
Quick and efficient and answered all my questions clearly that made comfortable in booking with them.
20 May 2025
Always sky great
5 January 2026
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