Slackjaw Apparel Reviews 598

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent materials and craftsmanship. Many people appreciate the unique designs and the overall value for money. The delivery service is frequently highlighted as fast and efficient, with items arriving promptly and well-packaged. Consumers also report a seamless ordering process and positive interactions with customer service. However, some customers experienced issues with their orders, specifically regarding sizing inconsistencies where items did not fit as expected despite ordering their usual size. A few people also reported slow dispatch times and communication, leading to delays in receiving their purchases.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the exceptional quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional quality... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers consistently praise the speedy and fast... See more

Order

People report ambiguous experiences with order. Many customers praise the quick and easy ordering process,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick and easy service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best quality gear on the market. So so cool man and top quality hard wearing fabric and perfectly made. Delivery is super fast also and perfectly packaged. Can't rate this company high enou... See more

Rated 5 out of 5 stars

I have purchased many slackjaw items over the last few years. As always, great designs 👌 great quality 👌 speedy delivery 👍 brilliant 👌

Rated 5 out of 5 stars

I've been buying from these guys regularly since I first came across their Facebook page in 2018, and have remained a fan ever since. All the designs are awesome and the quality and fit of their cloth... See more

Rated 5 out of 5 stars

A great experience. I have several Slackjaw t shirts and they're all well constructed , thick cotton, quality prints and fit really well. The item arrived in the post shortly after ordering.


Company details

  1. #200 of 618 best companies in Clothing Shop

Written by the company

One for the road. Adventure & Moto inspired Clothing & Accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

598 reviews

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1-star

Replied to 71% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Ordered on 25th December…still not…

Ordered on 25th December…still not heard anything of my order…

25 December 2023
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Reply from Slackjaw Apparel

Thanks for your review, I have looked up your order and can see it is currently with your local Royal Mail sorting hub and should be out for delivery soon. Apologies for the delay, we're catching up after Christmas!

Rated 5 out of 5 stars

Top notch

The quality of the clothes is second to none. I’ve bought several items in the past and have never been let down. Will be back again when the new work trousers launch.

25 November 2023
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Reply from Slackjaw Apparel

Thanks so much for your review - we've been working extremely hard to constantly improve our quality, we're glad you like it

Rated 3 out of 5 stars

Items were good quality, but improvement needed for delivery and comms

Not impressed so far, having to pay an extra £6 for delivery, then for the goods to not even be despatched a week later...... I cannot remember the last time I had to wait so long or pay so much

Edit: changed to one star. Have sent several emails, used the contact us page on the site, have had absolutely no response.

Edit: Revised up. T-shirts arrived and are good quality, but still disappointed with the comms, the significant delay, and the sass of the response to this review. Maybe this experience was a one off, will most likely try again as I like the style of the clothing.

25 November 2023
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Reply from Slackjaw Apparel

Hello Jordan, not quite sure what you mean regarding an 'extra £6 delivery', None the less, please see your email for response regarding the matter. Many thanks

Rated 5 out of 5 stars

Hell yeah!!

Hell yeah!!! Really becoming a fan of this brand. Lovin' the new lines so will be delving in again to buy something else.
What's to like! Just cool, easy on the eye design(s) that just have a vibe about them.
Really enjoy wearing the T's
Good price and fast delivery.... definitely be back(soon)🏴󠁧󠁢󠁳󠁣󠁴󠁿✌️🏴󠁧󠁢󠁳󠁣󠁴󠁿

24 November 2023
Rated 4 out of 5 stars

I liked the website and the apparent…

I liked the website and the apparent quality of the products. Ordering was very straightforward and the items arrived quickly. T-shirts are very nice quality and designs are great.
I was a bit disappointed with the old-style plastic bags that the items came in and would have liked to have seen biodegradable packaging from such a prestige company.

31 October 2023
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Reply from Slackjaw Apparel

Thanks for your feedback, we will certainly take that on board and provide an update when we have one!

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