slashop.com Reviews 

304
•
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, most reviewers were unhappy with their experience overall. Many buyers expressed significant frustration regarding delayed shipments that took weeks to arrive, alongside a difficult, unresponsive, and complicated return procedure. Furthermore, consumers frequently criticized the expensive prices for items they considered to be of cheap quality, poorly manufactured, and completely different from what was advertised online. Some reviewers were happy with the soft and comfortable fabrics that successfully kept unwanted pet hair away from their living room furniture. A few people also noted that certain covers looked very stylish, fit nicely on their couches, and arrived promptly with helpful shipping updates.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and performance, as opinions on these items are... See more

Quality

Customers had ambiguous experiences with quality, as reviewers reported receiving thin, poorly stitched... See more

Return policy

Reviewers express deep dissatisfaction regarding the return policy, frequently highlighting that requests are... See more

Order

People report negative experiences with order, noting that delivery takes weeks, items arrive late or... See more

Price

Users describe negative interactions with price, noting that the items are way overpriced for the poor... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I read a 4-year-old post that Slashop is a complete scam and figured a company that's been in business this long couldn't be. I was wrong. Beware, you have to "request a return" with a long questionna... See more

Company replied

Rated 2 out of 5 stars

Is definitely as pictured but not pet friendly, i have only had for a week and my pet has pulled threads everywhere and i do understand that the selling point is hair repellent fabric but if my pet is... See more

Company replied

Rated 3 out of 5 stars

We ordered two sofa covers from here primarily to protect our couch against our dogs. We specifically ordered one labeled “pet-friendly.” Within two days of having the cover on, the threads are alread... See more

Company replied

Rated 1 out of 5 stars

Very long shipping delay with poor communication. But the products are simply not pet proof as advertised. My cats LOVE to scratch their pet safe slipcovers and after just a few days the slipcovers lo... See more

Company replied


Company details

  1. Bedding Shop

Written by the company

At slashop, we believe that pets are family. That's why we created our brand to provide families with pets with the best home textiles. As a team of pet lovers, we're fortunate to have multiple furry friends in our lives, and we know firsthand what it's like to have pets shed hair all over your bedding or loungewear. That's why we create products that are not only durable and damage-resistant but also repel pet hair, dust, and dirt.


Contact info

2.2

Poor

TrustScore 2 out of 5

304 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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2.2

All reviews

(304)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not sold as seen and not waterproof as advertised

I was so hopeful this product was going to be as described and the quality I wanted for our sofas. This was not the case - the blankets are one sided so can’t be turned over, they are a whole lot thinner than expected - my partner put her nails through it with no effort and the most important thing - they were sold as waterproof pet blankets - well they are not waterproof - my kitten had an accident and it went straight through - so not sold as seen, not as described and not value for money- and I genuinely wanted them to be good 🤬

11 January 2026
Unprompted review
Rated 4 out of 5 stars

Great Products

Great product and I am happy with the quality. Took slightly longer than expected to be delivered, but this was my only minor complaint. I would recommend this company and couch cover products.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Store, Great Product, Great Communication

Hoped against hope that this coverlet/quilt would do the job (VERY "sheddy" dogs) and it's absolutely exceeded my expectations. Beautiful, tight weave and well constructed, and hairs just wipe right off the top and don't embed in the fibers. Easy to order and frequent updates up to and including shipping. Wouldn't hesitate to order from Slashop again!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Nice sofa cover!

A straightforward experience. Nice sofa cover! I have never had any luck with sofa covers, but this one is great.

My 84-year old dad is living with me and camped out on my sofa most of the day. So, I finally got a cover - the green one with herringbone patterns (tone on tone) and tassles. Fits well, thanks to the online size recommendations. Looks good. He and I can relax more knowing my expensive sofa is covered.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

The cover I bought is nice and as…

The cover I bought is nice and as pictured. The material is soft. It works well as a chair cover for an oddly shaped chair. Not sure how it will hold up with use and washing but overall pleased!

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Not as advertised, horrible return policy.

I purchased a duvet cover for my bed. They advertise it being great for pets. The cover wrinkles and stain easily. The first time my 16 pound dog slept on the bed, it was all wrinkled and one drop of water is easily noticeable. Return policy is only if unused. I don’t recommend this company.

31 December 2025
Unprompted review
slashop.com logo

Reply from slashop.com

We’re very sorry to hear about the issues you’ve experienced.

We would be happy to help you resolve this. Please note that our return policy does allow for free returns and refunds in case of product quality issues, even if the item has been used. You simply need to submit a return request, and we will guide you through the process.

Our goal is to provide you with a high-quality service and ensure your satisfaction. If you have any questions or need assistance at any step, please don’t hesitate to contact us.

Rated 1 out of 5 stars

Terrible low quality product for a…

Terrible low quality product for a super expensive item. Shipping is the worse in this planet. 3 weeks ti deliver, shipping company refused to deliver said couldn’t find the address, a pain in the ass. Shitty quality, shitty delivery. Terrible.

8 January 2026
Unprompted review
slashop.com logo

Reply from slashop.com

We’re very sorry to hear about your experience and truly apologize for the inconvenience caused by both the shipping and the product quality. This is not the level of service we strive to provide.

We would like the opportunity to make things right. Please contact us directly with your order details so we can assist with a replacement, refund, or any other solution that works best for you.

Thank you for your feedback—it helps us improve our products and services.

Rated 5 out of 5 stars

Love my couch cover and pillows

I ordered a cover for my couch and 4 pillows. They were all of high quality and definitely improved the appearance of my sofa! Everything arrived in a timely manner.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Bei Aussübung des Widerrufsrecht Probleme

In Germany and the European Union, there is an unconditional right of withdrawal, which the company wants to undermine. I wanted to take advantage of this, so I returned the item and have been waiting for weeks for my refund, which has not been issued. In addition, the quality is poor. Think twice before ordering anything from here.

21 December 2025
Unprompted review
slashop.com logo

Reply from slashop.com

Thank you for your feedback. We fully support returns and refunds and are committed to protecting our customers’ rights. Please provide us with your order information or contact us via email so we can look into your case.

Please note that sometimes the refund timing depends on the processing speed of your bank. We will do our best to ensure your refund is completed as quickly as possible.

Rated 5 out of 5 stars

Great waterproof covers!

I had a great experience with this company. The instructions on how to measure and order were clear. And the waterproof sofa cover that I ordered was amazing! It didn’t look like it could be waterproof but I tested it and the water beaded up and it stayed like that for hours. It never penetrated. Wow! I was impressed. Thanks!!

13 November 2025
Unprompted review
Rated 1 out of 5 stars

This is a untrustworthy and scam…

This is a untrustworthy and scam company. They refused to return my unopened items (which shipped in a damage container) and only offered me a 30% refund.

28 November 2025
Unprompted review
slashop.com logo

Reply from slashop.com

We are very sorry to hear about your experience. Our return policy clearly states which items are eligible for returns, and we always aim to assist our customers fairly.

We truly value our customers and are committed to resolving issues whenever possible.

If you would like further assistance, please contact our customer support directly so we can work with you to reach a satisfactory solution.

Rated 1 out of 5 stars

POOR quality. Do NOT buy.

I ordered 2 covers as they say they are pet-friendly and 'tough enough for everyday use' and within 7 days of being delivered they have snagged and pulled like crazy. I have an elderly dog and only two adults in the house so there is minimal usage of the covers. For the absolutely insane price they are charging the quality is CHEAP and AWFUL. Do NOT buy.

24 November 2025
Unprompted review
slashop.com logo

Reply from slashop.com

We’re very sorry to hear about your experience and completely understand your frustration. We have already issued a refund for your order.

Your feedback is very important to us, and we will use it to improve the quality of our products. Thank you for bringing this to our attention.

Rated 4 out of 5 stars

They are wonderful and great to sleep on

We bought the furfree sheets and they work as advertised and expected. We have an English Cream Golden Retriever that sheds like crazy. We have seen an incredible change in fur on our bed. Have to vaccum a bit more but it’s no longer in our bed. Love it

17 November 2025
Unprompted review
Rated 5 out of 5 stars

The product is much better than…

The product is much better than anything I have used before. It stays in place and the dogs jump on and off of the couch. I selected an orange and cream cover and it is a great addition to the room. Very happy with the pet protector for our new sofa!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Cover!

I received my couch cover in record time. The cover was a little thinner than I imagined it would be, but I have three cats, and this will be easy to wash. I had cat scratches on the back of my couch, and was embarrassed when workmen came in. This covers the scratches. I love the green print. Thank you!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Dog Cat & Me Bedding...

I have a fox terrier and chihuahua? mix rescued from the streets of Tijuana MX as a puppy who gleefully sheds black hair that gets stuck in cheap sheets and a maine coon mix rescued from drug addled minds off the streets of Seattle that nearly starved him to death as a kitten who is now a giant a fluff ball of grey hair and i love the sheet set i purchased so much i purchased another one before i even changed the first set! LOVE YOUR BAMBOO SHEETS hair free and sooo soft i can't wait to get to bed every evening! THANKS! And remember Adopt Don't Shop and Neuter & Spay!!

12 November 2025
Unprompted review

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