Slater Menswear Reviews 

26,305
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,610 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and personalized service, often going above and beyond to ensure a perfect fit and a pleasant shopping journey. People also highly value the product quality, noting items are well-made, durable, and fit perfectly, often exceeding expectations. The ordering process is frequently described as easy, with many appreciating the consistently fast, prompt, and well-packaged delivery services. However, some customers also noted issues with staff interactions, describing experiences with indifference or unhelpful behavior. A few other people also felt that delivery services were problematic, with parcels being significantly delayed, tracking information changing repeatedly, or orders not arriving at all, causing considerable inconvenience.

What people talk about most

Product

People report positive experiences with product, often highlighting the great quality and value for money.... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the helpfulness and... See more

Quality

Consumers consistently express satisfaction with the quality of products, often highlighting the excellent... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Jayden, who looked after us, could not have been more helpful. From getting the right measurements, offering advice on the best fit and then the accessories. It felt more like a bespoke fit... See more

Rated 5 out of 5 stars

Good quality products at competitive prices. Comprehensive stock and selection on all products. Chelmsford branch is great with helpful staff. User friendly site ordering on line and swift d... See more

Rated 5 out of 5 stars

I had a wonderful experience finding a suit for my graduation. Namely, Dave G was very patient and had excellent judgement when helping me pick and size the suit. Also, Anouska T was lovely and helped... See more

Rated 5 out of 5 stars

Subomi at Cardiff was a joy. He helped my son Sam find a suit for graduation and was very knowledgable, helpful, assured, confident and complimentary. He knew exactly which sizes to go for and what wo... See more


Company details

  1. #72 of 237 best companies in Men's clothes shop
  2. #1 of 1 best companies in Dress and tuxedo rental service
  3. #2 of 4 best companies in Kilt shop and hire
  4. #9 of 30 best companies in Formal menswear shop

Written by the company

Slater Menswear have been suit and tailoring specialists for over 40 years. Still within the Slater family, now in its 3rd generation, we pride ourselves on our continuous commitment to customer service with 27 stores nationwide. We take pride in the quality of goods & services we offer, seeking to inspire anyone who walks through our doors or lands on our website. Offering a FREE alterations service on tailoring purchases made in-store or online. With no appointments needed, simply drop in to any store to browse our range of retail suits or styles for hire. Made To Measure suits are exclusive to our Flagship Glasgow store, with Bespoke Highlandwear available in all 27 stores.

Slater Menswear

Written by the company

Our Customers Come First
At Slater Menswear we pride ourselves on the personal service and choice that we offer to our customers. At the heart of everything we do is an ethos that consistently places our customers’ needs first.
FREE Delivery on all orders over £150
We offer all of our customers FREE delivery on all orders over £150.
28 Day Money Back Guarantee
If you are not 100% happy with your purchase simply return in its orginial condition, within 28 days of receipt for a full refund or exchange.
FREE Alterations on all suits
We have been tailoring specialists for over 40 years so we understand the importance of a well fitting suit. That is why we offer free alterations on all of our suits across our 27 stores nationwide, simply take your Slater Menswear suit into any one of our stores and we will have it altered to your specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.7

All reviews

(26,305)

1,553 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered suit online

Ordered suit online, cheaper than anywhere else, great quality. Jacket didnt fit right so went into store exhanged it for one that fit and they even offer me altercations free of charge. All staff were very friendly

15 June 2026
Rated 5 out of 5 stars

Staff service was outstanding 👏 👏 👏 ❤️ 💙

Today I visted slaters menswear to buy 3 suit one was tuxedo and other mens wear the staff were aboustley brilliant Imran, sunny,and all staff were well mannered how they spoke to me .they helped me with kindness I have some health problems and they provide me w8th chair .I always buy clothes from Slates thank you again 🙏🏼 ❤️

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely customer care

Lovely customer care, really took their time and helped. Not pushy, just lovely and patient. Thank you. Great range of products and nice feel to the shop. Some things you just have to try on for real and not just buy online.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Great shop with friendly service

Great shop with friendly service. Ordered a suit online that was too small. Returned to store and the staff were great. Found me the same suit in the right size after they’d measured me properly. No messing around with Slaters.

12 June 2026
Rated 5 out of 5 stars

Top Class Service

Excellent. Jayden, who looked after us, could not have been more helpful. From getting the right measurements, offering advice on the best fit and then the accessories. It felt more like a bespoke fitting than an off-the-peg suit. The whole experience was made to feel really personal and my son loves his new suit.

13 June 2026
Rated 3 out of 5 stars

the choice of suits is amazing and all…

the choice of suits is amazing and all in one place. However the service was somewhat lacking - it was really busy so I do understand but no-one checked in to see if we needed any help so left to our own devices.

7 June 2026
Slater Menswear logo

Reply from Slater Menswear

Good Afternoon,

Thank you for taking the time to leave a review.

I am sorry to hear that the service in store was not to our usual standards.

If you could email contact@slatermenswear.com with details of the store visited, and the date of your visit, we can pass this onto our customer service manager.

Kind Regards,

Gemma
Slater Menswear

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