Slater Menswear Reviews 

26,305
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,610 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and personalized service, often going above and beyond to ensure a perfect fit and a pleasant shopping journey. People also highly value the product quality, noting items are well-made, durable, and fit perfectly, often exceeding expectations. The ordering process is frequently described as easy, with many appreciating the consistently fast, prompt, and well-packaged delivery services. However, some customers also noted issues with staff interactions, describing experiences with indifference or unhelpful behavior. A few other people also felt that delivery services were problematic, with parcels being significantly delayed, tracking information changing repeatedly, or orders not arriving at all, causing considerable inconvenience.

What people talk about most

Product

People report positive experiences with product, often highlighting the great quality and value for money.... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the helpfulness and... See more

Quality

Consumers consistently express satisfaction with the quality of products, often highlighting the excellent... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Jayden, who looked after us, could not have been more helpful. From getting the right measurements, offering advice on the best fit and then the accessories. It felt more like a bespoke fit... See more

Rated 5 out of 5 stars

Good quality products at competitive prices. Comprehensive stock and selection on all products. Chelmsford branch is great with helpful staff. User friendly site ordering on line and swift d... See more

Rated 5 out of 5 stars

I had a wonderful experience finding a suit for my graduation. Namely, Dave G was very patient and had excellent judgement when helping me pick and size the suit. Also, Anouska T was lovely and helped... See more

Rated 5 out of 5 stars

Subomi at Cardiff was a joy. He helped my son Sam find a suit for graduation and was very knowledgable, helpful, assured, confident and complimentary. He knew exactly which sizes to go for and what wo... See more


Company details

  1. #72 of 237 best companies in Men's clothes shop
  2. #1 of 1 best companies in Dress and tuxedo rental service
  3. #2 of 4 best companies in Kilt shop and hire
  4. #9 of 30 best companies in Formal menswear shop

Written by the company

Slater Menswear have been suit and tailoring specialists for over 40 years. Still within the Slater family, now in its 3rd generation, we pride ourselves on our continuous commitment to customer service with 27 stores nationwide. We take pride in the quality of goods & services we offer, seeking to inspire anyone who walks through our doors or lands on our website. Offering a FREE alterations service on tailoring purchases made in-store or online. With no appointments needed, simply drop in to any store to browse our range of retail suits or styles for hire. Made To Measure suits are exclusive to our Flagship Glasgow store, with Bespoke Highlandwear available in all 27 stores.

Slater Menswear

Written by the company

Our Customers Come First
At Slater Menswear we pride ourselves on the personal service and choice that we offer to our customers. At the heart of everything we do is an ethos that consistently places our customers’ needs first.
FREE Delivery on all orders over £150
We offer all of our customers FREE delivery on all orders over £150.
28 Day Money Back Guarantee
If you are not 100% happy with your purchase simply return in its orginial condition, within 28 days of receipt for a full refund or exchange.
FREE Alterations on all suits
We have been tailoring specialists for over 40 years so we understand the importance of a well fitting suit. That is why we offer free alterations on all of our suits across our 27 stores nationwide, simply take your Slater Menswear suit into any one of our stores and we will have it altered to your specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.7

All reviews

(26,305)

1,553 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These shoes were picked by my 16yr old…

These shoes were picked by my 16yr old grandson to wear at his orom, doesn't that speak in volumes. Very smart and comfy. These shoes will last him for years to come very well made. Now he's left school he will be wearing them to job interviews and special occasions

1 June 2026
Rated 5 out of 5 stars

Easy ordering and fast delivery.

Easy ordering and fast delivery.
I found that I'd ordered the wrong size but the returns procedure was very fast and efficient and the refund was quick too.
I re-order the correct size and again fast delivery.
Overall an excellent experience.

6 June 2026
Rated 1 out of 5 stars

Constantly spammed by daily emails I…

Constantly spammed by daily emails I never consented for after purchase

6 June 2026
Slater Menswear logo

Reply from Slater Menswear

Good Afternoon,

Thank you for taking the time to leave a review.

I can see from your order that you have signed up to our mailing list, and received a 10% discount code which has been used against your first online order.

Subscription to the mailing list does have to be confirmed by the customer before a code is sent.

If you no longer wish to receive emails from us, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of one of our emails.

Kind Regards,

Gemma

Slater Menswear

Rated 5 out of 5 stars

Super Service - Great if you have big feet!

I’ve got big feet, and looking for smart shoes with my size is really hard. I went to Slaters in Edinburgh to see what shoes they had in my size that were reasonably priced and were good quality.

Hadassa was a star in helping me with picking the shoes I needed. She went above and beyond trying to find different shoes that may fit me for the budget I had in mind.

Thanks Hadassa for serving me!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Wedding shirts

I ordered 7 dress shirts for my son's wedding. All arrived quickly, well packaged and sizing was good.
i would have no hesitation to reccomend Slater Menswear.

3 June 2026

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