Slater Menswear Reviews 

26,275
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,618 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and great value of products, finding them well-made and durable. Both in-store and online service is frequently highlighted as excellent, with many appreciating the ease of ordering and professional assistance. Staff are often commended for being incredibly helpful, professional, and friendly, providing personalized advice. Fast and efficient delivery is also a common positive point, with items arriving well-packaged and often sooner than expected. However, some customers also noted concerns regarding staff demeanor, describing interactions as indifferent or condescending. Additionally, a few people experienced issues with delivery, reporting items that were either delayed or did not arrive at all.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, fit, and value. Many reviewers... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its promptness, efficiency, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent material, fit, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Staff

Clients share positive opinions on staff, with many reviewers praising their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Jayden, who looked after us, could not have been more helpful. From getting the right measurements, offering advice on the best fit and then the accessories. It felt more like a bespoke fit... See more

Rated 5 out of 5 stars

Norwich. Wow!!!! What a store, our very first visit and will definitely recommend.From entering the store, the accessibility was excellent. My husband was looking for a suit and shopping is not on his... See more

Rated 5 out of 5 stars

Good quality products at competitive prices. Comprehensive stock and selection on all products. Chelmsford branch is great with helpful staff. User friendly site ordering on line and swift d... See more

Rated 5 out of 5 stars

Subomi at Cardiff was a joy. He helped my son Sam find a suit for graduation and was very knowledgable, helpful, assured, confident and complimentary. He knew exactly which sizes to go for and what wo... See more


Company details

  1. #74 of 238 best companies in Men's clothes shop
  2. #1 of 1 best companies in Dress and tuxedo rental service
  3. #2 of 4 best companies in Kilt shop and hire
  4. #9 of 31 best companies in Formal menswear shop

Written by the company

Slater Menswear have been suit and tailoring specialists for over 40 years. Still within the Slater family, now in its 3rd generation, we pride ourselves on our continuous commitment to customer service with 27 stores nationwide. We take pride in the quality of goods & services we offer, seeking to inspire anyone who walks through our doors or lands on our website. Offering a FREE alterations service on tailoring purchases made in-store or online. With no appointments needed, simply drop in to any store to browse our range of retail suits or styles for hire. Made To Measure suits are exclusive to our Flagship Glasgow store, with Bespoke Highlandwear available in all 27 stores.

Slater Menswear

Written by the company

Our Customers Come First
At Slater Menswear we pride ourselves on the personal service and choice that we offer to our customers. At the heart of everything we do is an ethos that consistently places our customers’ needs first.
FREE Delivery on all orders over £150
We offer all of our customers FREE delivery on all orders over £150.
28 Day Money Back Guarantee
If you are not 100% happy with your purchase simply return in its orginial condition, within 28 days of receipt for a full refund or exchange.
FREE Alterations on all suits
We have been tailoring specialists for over 40 years so we understand the importance of a well fitting suit. That is why we offer free alterations on all of our suits across our 27 stores nationwide, simply take your Slater Menswear suit into any one of our stores and we will have it altered to your specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.7

All reviews

(26,275)

1,519 reviews in the last 12 months

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Rated 5 out of 5 stars

5 th suit purchased in less than 15 mth…

5 th suit purchased in less than 15 mth due to my parents losing 5 stone.. always had good service but today was exceptional with DEL at Leeds branch, knowledgable , outstanding service & help went the extra mile that we hadn’t had before after spending over £1200 here its first time we have had this & we felt compelled to leave a review as always quality suits , plenty of choice & a one stop shop for all a gentleman needs but DEL deserves recognition today x

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service, fast delivery.

I asked a question about a product size on the web page chat .This was answered quickly by a real person. So I placed an order for the item, which arrived the next day. Great service.

26 May 2026
Rated 5 out of 5 stars

We always buy suits from Slaters

We took the opportunity to visit Slaters on a recent visit to Glasgow. The store is huge and the range of products was impressive. We received immediate and excellent attention from Andrew L and my husband had chosen his new suit in no time. Alterations to get the perfect fit are free and only take a couple of days.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Had the product I wanted at the…

Had the product I wanted at the cheapest price I could find. It was posted really quickly and I am especially glad I have been able to support Slaters, who I remember fitting me for a suit a decade ago in Glasgow. Cheers!

25 May 2026
Rated 1 out of 5 stars

The suit is too small for my son and I…

The suit is too small for my son and I need to return it

24 May 2026
Slater Menswear logo

Reply from Slater Menswear

Good Morning Elizabeth,

Thank you for taking the time to leave your review.

I am sorry to hear that the size ordered was not a suitable fit.

You can certainly return this for a refund using our free service by DPD, or return this to your local store along with the paperwork that was enclosed. Further details can be found here https://www.slaters.co.uk/refunds-returns

If you would like to visit your local store, no appointment is required and the staff will be on hand to assist. We also offer a free alteration service on all of our suits.

Kind Regards,

Robert

Slater Menswear

Rated 5 out of 5 stars

Wedding suits

Looking for suits for a wedding.
Went to the shop in Bromley to look at the suits and try them on. The staff were very helpful.
They didn't have the one I wanted in my size, so I ordered 2 x suits and bow ties for home delivery. They arrived in 2 days.
The suits fitted off the peg, but we could have taken them to the shop for free alteration, which they said would take up to 3 weeks.
Overall, the service, quality and value was first class.

20 May 2026
Rated 2 out of 5 stars

When you go into slaters shop in Leeds…

When you go into slaters shop in Leeds the service is excellent, I got a Camicie lightweight bomber jacket large, colour light grey (about 3 weeks ago) excellent service. However having been very satisfied with the jacket, I thought I will buy the Navy blue one too! I phoned Slaters (20/5/26 @ around 4pm) Leeds to see if they had one, the lady that answered asked me my phone number, name etc, unfortunately she could hardly speak or understand me (I had to spell several words out) she said she would check and phone me back. I Never had a call. I phoned today around 11,48 spoke to Antoinette Leeds she said she would put me through to that department ! I waited for 12 minutes nothing so I gave up! Your telephone customer Service is appalling.
I thought it would be easy!! but not with your appalling telephone customer service. Terrible.

8 June 2026
Unprompted review
Slater Menswear logo

Reply from Slater Menswear

Good Morning Roy,

Thank you for taking the time to leave your review.

We appreciate you sharing your recent experience with us. We are truly sorry to hear about the difficulties you encountered when trying to reach our Leeds store by phone, especially after such a positive in-store experience.

We are taking your feedback seriously and will be reviewing our telephone procedures to ensure this does not happen again.

I have managed to secure the jacket required and will e-mail you the details.

Once again, my sincere apologies for the inconvenience caused.

Kind Regards,

Robert

Slater Menswear

Rated 5 out of 5 stars

Excellent all-round experience

Easy ordering process. Cheap delivery charge (£1) without needing to sign up to rewards schemes or clubs or accounts. Well packaged shoes and a quick delivery time. The product itself was exactly what I was looking for - casual, but kind of smart, comfy, great size. Product well described on the website.

24 May 2026
Rated 5 out of 5 stars

Very positive experience with slater…

Very positive experience with slater menswear. The 2 suits I ordered were delivered in good condition and the returns process was very easy using QR codes and in post. The suits I found good quality for the very reasonable price. Have recommended to friends and family.

24 April 2026

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