Sleepstyle Reviews 519

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, including headboards, footstools, and mattresses, noting their excellent craftsmanship and beautiful appearance. The delivery service is consistently highlighted as prompt, efficient, and well-packaged, ensuring items arrive in perfect condition. Many people also commend the outstanding customer service, with staff being described as helpful, friendly, and knowledgeable, providing excellent assistance throughout the ordering process. However, some customers also noted that while the delivery company was generally good, there were occasional instances of disorganization. Additionally, a few other people felt that the fabric samples took a long time to arrive.

What people talk about most

Product

People report positive experiences with the product, consistently praising the excellent quality and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting quick and on-time... See more

Staff

Reviewers consistently report positive feedback about staff, highlighting their helpfulness and efficiency.... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as excellent, brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for a bed with a tall headboard and saw the Leonie divan bed on-line. I requested fabric swatches which arrived quickly. I ordered the bed and spoke to Ashley who was easy to contact, wa... See more

Rated 5 out of 5 stars

Ordered swatches to help me choose colours, samples that came were a very good size and helped me to make a choice,also came quite quickly. Ordered single headboard and was delivered today 21st novemb... See more

Rated 5 out of 5 stars

We had excellent service from sleepstyle and especially Ashley who was very helpful and prompt in her replies. Product was delivered as promised and was very safely packaged to minimise any chance o... See more

Rated 5 out of 5 stars

Sent for samples as I wanted the tower floor standing headboard which is made of two separate colours. The samples were a good size and I was able to choose my required colours. The headboard was mad... See more


Company details

  1. #7 of 75 best companies in Furniture Manufacturer
  2. #16 of 114 best companies in Bed shop
  3. #22 of 219 best companies in Bedroom furniture shop

Written by the company

The team at SleepStyle have a collective 40+ years experience in manufacturing bedroom furniture and take great pride in the service we deliver to our clients. Most of our products are manufactured to order and so can be customised to your desires, our aim is to offer the best quality materials and finishes to deliver the ultimate WOW factor in your bedroom. With free and speedy delivery, we aim to ensure you receive and enjoy your furniture faster that you can say "good night".


Contact info

4.9

Excellent

TrustScore 5 out of 5

519 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Highly recommended

We had some difficulty circumstances with my order, but SleepStyle were exceptionally helpful, professional & a pleasure to deal with. I now have a beautiful, bespoke footstool. Would not hesitate to recommend.

17 March 2022
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Reply from Sleepstyle

Hi Caz, thank you for sharing your experience. A couple of hiccups can happen, we're a small team juggling many aspects everyday. Despite these, we're thankful you have been generous in awarding us 5 stars.

Rated 5 out of 5 stars

UK Workmanship at its best!

I recently purchased a footstool from Sleep Style Ltd via Etsy. There was a good selection of colours and materials to choose from, samples were supplied for a minimal postage cost in order to make the correct choice prior to placing an order.
The order arrived much quicker than expected. The footstool was very well wrapped and protected. The quality and finish was excellent and certainly matches or succeeds high street retailers.
Thrilled with the purchase at a great price and made with quality workmanship in the UK.

12 March 2022
Unprompted review
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Reply from Sleepstyle

Hi Evelyn, wow, we were blown away by your positive words, we really appreciate the time you took to write such a wonderful review!

Rated 5 out of 5 stars

Cream velvet footstool

Ordered a made to measure footstool from sleepstyle really pleased with it, amazing quality and a reasonable price would highly recommend

12 March 2022
Unprompted review
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Reply from Sleepstyle

Hi Angela, thank you so much for leaving us a five star review! We really appreciate you leaving us some wonderful feedback. Please feel free to contact us if you ever need anything in the future.

Rated 5 out of 5 stars

Absolutely love my footstool I…

Absolutely love my footstool I purchased. Amazing quality and the sellers communication was outstanding they couldn’t have been more helpful xx

11 March 2022
Unprompted review
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Reply from Sleepstyle

Hi Laura, thanks for sharing your experience, enjoy your new footstool.

Rated 5 out of 5 stars

Lovely footstool

Lovely footstool. Prompt sending of colour swatches and stool arrived well protected and wrapped. A perfect addition to our living room. Would definitely recommend this company

11 March 2022
Unprompted review
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Reply from Sleepstyle

Hi Caroline, thanks for your recommendation, we are so pleased that you chose Sleepstyle.

Rated 5 out of 5 stars

Amazing value!

Amazing value as the bed is so well made. Fantastic customer service to , especially as the delivery men even offered to assemble the bed for us . Highly recommend .

3 March 2022
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Reply from Sleepstyle

Your kind words are much appreciated Mrs Davies, thank you for sharing!

Rated 4 out of 5 stars

Very happy with service and product…

Very happy with service and product quality. Slightly disappointed with colour does really match up with image search online.

3 March 2022
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Reply from Sleepstyle

We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Would recommend.

We are really impressed with our new footstool. Good quality, lovely colour (Teal) and efficient service. Would recommend.

24 February 2022
Unprompted review
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Reply from Sleepstyle

Thank you for the 5 star rating.

Rated 5 out of 5 stars

Great knowledge and excellent service

Recently purchased a new mattress. Great advice provided to help us decide which one to buy. Mattress delivered quicker than expected. Excellent service from start to finish. Would definitely recommend using these guys in future!

21 February 2022
Unprompted review
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Reply from Sleepstyle

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

We exchanged our footstool due to our…

We exchanged our footstool due to our sizing error. The team accepted our return and arranged for a replacement product. Very helpful and efficient.

11 February 2022
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Reply from Sleepstyle

Thanks for sharing your experience, Nick. Enjoy your new footstool!

Rated 5 out of 5 stars

Beautiful footstool

Beautiful footstool, good quality and speedy delivery.

10 February 2022
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Reply from Sleepstyle

Hi Lou, thanks for sharing your 5-star experience here on our Trustpilot profile. It means a lot to us!

Rated 5 out of 5 stars

Fuschia Chenille Footstool 2ft 6 x 2ft 6

Great product just what we wanted. Colour as per the description. Finishes off the newly decorated lounge nicely.

8 February 2022
Unprompted review
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Reply from Sleepstyle

We are incredibly grateful that you took the time out to leave us a 5-Star review, thank you Adrian!

Rated 5 out of 5 stars

Great headboard and service

Great headboard, delivered quicker than expected. Looks great in the bedroom

4 February 2022
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Reply from Sleepstyle

Hi Rachel, thank you for taking the time to provide a rating!

Rated 5 out of 5 stars

Great product

Great product, and great value for money with quick delivery. Customer service was brilliant also, quick replies and answered everything! Would recommend!

3 February 2022
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Reply from Sleepstyle

I’m happy to hear that our team provided you with an excellent  service. Thank you for sharing LR95!

Rated 5 out of 5 stars

Excellent service footstool was…

Excellent service footstool was deliveries within a few days. Amazing quality I’m so pleased with it and would highly recommend.
Ashley at customer services was extremely helpful

27 January 2022
Unprompted review
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Reply from Sleepstyle

Thanks for sharing your experience!

Rated 5 out of 5 stars

Brilliant product

Brilliant product! I wanted a large headboard for impact and got it! I went for mink tan velour. The fabric was of good quality and I’m very happy with the size of the headboard. Delivery was spot on too. Good communication. I would highly recommend 😊

20 January 2022
Unprompted review
Sleepstyle logo

Reply from Sleepstyle

Thanks for your recommendation, Su. We are delighted to hear you are happy with your new headboard. Your kind words are much appreciated!

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