On the 19th March 2022 I purchased a "Silentnight Smart Wi-Fi Plug - model A6". Today (17th March 2026) I received a message stating that this item has been recalled due to a risk of... See more
Company replied
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On the 19th March 2022 I purchased a "Silentnight Smart Wi-Fi Plug - model A6". Today (17th March 2026) I received a message stating that this item has been recalled due to a risk of... See more
Company replied
Silent Night Airmax 1200 Dehumidifier. Arrived within a short time, extremely well packed and protected. Brilliant price, as at the time I couldn’t find anything lower. Thanks also for the freebie... See more
I bought two designs of the Silent Night Christmas Fleece Duvet sets (Nordic Winter Tree & Winter Wonderland), both arrived super quick, where great value and super warm and snuggly quality. Perfect f... See more
Having been extremely happy with a previous purchase, I knew that when it came to buying a mattress topper Sleepy People was the place to go and I wasn’t disappointed. The Silent night Natural W... See more
Discover our edit of must-haves that we simply can’t sleep without, from your best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary. We know how busy life can be, so we have made it easy for you to shop and complete your calm oasis. Blissful rest and relaxation starts right here.
United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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Can always find what I need and the quality is very high standard. Very good customer service.
Very nice soft and cozy duvet, keep you warm throughout the night.
I’ve bought a few quilts in the past, this one helps me sleep better..so soft too thank you!
Bought this for my husband, feels the cold, due to being unwell, it is fantastic, so much so l am considering another one.
The quality is lovely, easy to use, amazing value for money. 👍🎇🎇🎇
Quick service and lovely big blanket. Using on a 6 foot bed as an extra layer for winter. Lovely colour and texture.
I bought a heated throw as a Christmas gift last year. It was great value and quality. The recipient uses it everyday and there is no signs it’s going to fail soon. It arrived promptly as well
Ordering was easy & the communication was very good. The orthopaedic dog bed itself is excellent & my aging hound is enjoying it.
Found everything I needed and was satisfied with the customer service and help I received
So easy to order, really great quality products and speedy service
I brought a big fluffy dog bed and the qualities is outstanding, the best bed I've brought, but most of all my dog love it.
Lovely mattress! Super quality and very very comfortable. So good, we’ll be buying again
Lovely dog bed, great quality and fab price along with fast delivery. Very happy with my purchase
Always wanted a pillow that was good for tummy sleepers and I went with the reviews on there page I have had it a few weeks now and definitely no complaints from me or my daughter.
Fast delivery and kept up to date with the order. My girls love their big fluffy bed. It’s the only time the 3 of them share anything. Will definitely be using Sleepy People again
Wonderful quilt. Great service. Sleeping so much more comfortably.
Really poor customer service protocol and product. Was literally told the fact that my topper flattened after a few days does not indicate it's faulty. So therefore I assume that they will do nothing if your products stop working or are of low quality (poor quality has nothing to do with personal preference as suggested in their reply). After sending multiple images clearly showing the product was completely useless, they did absolutely nothing and offered no resolution. After opening a claim on PayPal, they eventually said I could return it for the same item - but of course I don't want that as I suspect it will just do the same thing. I have to say I'm shocked at how little the company cares. All I wanted to do was return a product that doesn't work. I contacted them well within the return period but apparently they just can't do anything.

Reply from Sleepy People
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