On the 19th March 2022 I purchased a "Silentnight Smart Wi-Fi Plug - model A6". Today (17th March 2026) I received a message stating that this item has been recalled due to a risk of... See more
Company replied
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On the 19th March 2022 I purchased a "Silentnight Smart Wi-Fi Plug - model A6". Today (17th March 2026) I received a message stating that this item has been recalled due to a risk of... See more
Company replied
Silent Night Airmax 1200 Dehumidifier. Arrived within a short time, extremely well packed and protected. Brilliant price, as at the time I couldn’t find anything lower. Thanks also for the freebie... See more
I bought two designs of the Silent Night Christmas Fleece Duvet sets (Nordic Winter Tree & Winter Wonderland), both arrived super quick, where great value and super warm and snuggly quality. Perfect f... See more
Having been extremely happy with a previous purchase, I knew that when it came to buying a mattress topper Sleepy People was the place to go and I wasn’t disappointed. The Silent night Natural W... See more
Discover our edit of must-haves that we simply can’t sleep without, from your best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary. We know how busy life can be, so we have made it easy for you to shop and complete your calm oasis. Blissful rest and relaxation starts right here.
United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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Beautiful material will definitely buy from here again 1010
It's perfect! Does exactly what it should do. It keeps you warm and there's a timer too.
Great value for money, recommend to friends and family and it’s very easy and amazing.
Comfortable and cozy
I have bought 2 single silentnight hotel collection duvet for my kids. They like the duvet and feel that very conformable. Both of them have very good sleeps and feel warm in winter.
They arranged for Hermes to pickup their faulty blanket papal had to get involved as they did not repay me
Asked me to supply a proof of delivery return
Considering Hermes were paid and instructed by sleepy people and not me
Trading standards next for this lot

Reply from Sleepy People
Product delivered to a drop off point on schedule, personnel excellent. Goods as described,
A satisfied customer.
I could have given 0 rating if there was a choice. When the heated throw i bought from them was not working as it should be and not to my satisfaction, they refused to accept a free return and refund. I would never buy again from Sleepy People.

Reply from Sleepy People
Quick delivery of quality products. Will definitely use again and would recommend. Thank you.
I ordered a fleece throw but they sent me an oversized fleece hoody instead. The company won’t send the blanket I ordered and paid for until I’ve returned the incorrect item they sent me in error. I have no access to a printer for the returns label and, due to my disability, am unable to get out at the moment. I have to say that in all the many years I have ordered goods online I have never been presented with such disregard and incompetence. They sent me the wrong item and have since refused to send me the item I ordered and paid for. Their customer service is disgusting and quite frankly I'm amazed by the lack of basic skills in communicating. DO NOT shop here!
I ordered a mattress topper as I have guests next week. They sent me a wearable blanket instead by mistake! Customer services won’t release my mattress topper for delivery until I’ve sent the blanket back which I’m unable to do for a few days as I’m away so I’m not going to get my mattress topper when needed. This is their mistake but I’m the one paying for it with inconvenience and no order in time. Please just send the order I’ve paid for and I’ll return the blanket which I didn’t ask for and don’t want!

Reply from Sleepy People
Just love their Snuggies have bought for daughters and granddaughters delivery was so quick. Love their bed linen too good quality. Have recommended to my friends.
RECEIVED DAMGED GOODS AND THEY REFUSE TO PAY RETURN POSTAGE FOR RETURN. THEY HAVE NOT HEARD THE END OF THIS SO IF YOUR THINKING OF BUYING HERE THEN DO NOT!

Reply from Sleepy People
The dog bed was a good price and arrived within a good timescale. I already have one of these and my dog loves them. This one was bought for the backseat of the car.
Great offer price for the dog bed and pillows I bought.
We are comfy with the supportive pillows and the dog is in a state of bliss since he got his new bed!
All was well packaged and arrived in good time.
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