Slice Pay Reviews 311

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the convenience of payment installment options, which significantly eases financial planning for trips and allows for spreading out costs without stress. The service is often described as easy to set up and use, with many appreciating the flexibility and lack of hidden fees. Communication and customer service are consistently praised for being top-notch, supportive, and responsive, with staff readily offering solutions and working with customers through financial difficulties. However, some customers also noted occasional issues with the payment system, such as not being able to log in and pay early or the balance not updating automatically after a payment. A few other people also felt that customer service could be slow to respond or provide generic answers, and some experienced difficulties receiving flight information after completing payments.

What people talk about most

Payment

Customers consistently note positive experiences with payment, appreciating the stress-free and easy setup... See more

Service

Reviewers mention positive feedback about service, highlighting its ease of use, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the politeness, professionalism,... See more

User experience

Customers had positive experiences with user experience, finding it easy, straightforward, and stress-free to... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more

Company replied

Rated 5 out of 5 stars

Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more

Company replied

Rated 5 out of 5 stars

It's easy quick response no drama very efficient. I'm looking forward to do it again in the future . recommend it to my whole families its my first time to do this and I'm very satisfied. Than... See more

Company replied

Rated 5 out of 5 stars

Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more

Company replied


Company details

  1. Payment service
  2. Airline
  3. Airline ticket agency
  4. Alternative Financial Services
  5. Flights search site
  6. Travel agent

Written by the company

Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

311 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very understanding people if you can’t…

Very understanding people if you can’t make payments on time. Thanks to them I am able to afford to go back home to the Philippines. Will be using SlicePay in the future again :)

3 November 2025
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Reply from Slice Pay

Thanks, Karry! We're always happy to accommodate where possible to ensure our customers can continue to travel - Our goal to make travel affordable and accessible, so we're so glad we met that goal for you!

Rated 5 out of 5 stars

Five stars

Five stars and good why to pay ticket fee

3 November 2025
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Reply from Slice Pay

Thanks, Amandeep for the fantastic feedback!

Rated 5 out of 5 stars

Slice pay is amazing

Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you don’t go! As long as you continue to communicate with the team they work with you. Plan your vacation in installments!

4 November 2025
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Reply from Slice Pay

Hi Trina,

Thank you so much for your amazing review! We’re thrilled to hear that Slice Pay made your travel experience easier and stress-free. Our goal is to make dream holidays possible through flexible payment options and supportive communication - so it’s wonderful to know that the team delivered just that.

We truly appreciate you taking the time to share your experience, and we can’t wait to help you plan your next adventure!

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process! Will definitely use again!

1 November 2025
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Reply from Slice Pay

Thanks, Kathryn! We're so glad you found the process simple. We're excited to welcome you back to the Slice Pay community.

Rated 5 out of 5 stars

Easy

Easy. Convenient. Great customer service.

7 November 2025
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Reply from Slice Pay

Thanks for your great review, Deborah! We'll pass on the fantastic feedback to our Support team.

Rated 5 out of 5 stars

It's reallh convenient

It's reallh convenient
and easy

5 November 2025
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Reply from Slice Pay

Thanks, Chamila - We appreciate your kind words. Our intention is to always make our services easy, affordable and convenient!

Rated 5 out of 5 stars

Your service is good doing well great…

Your service is good doing well great opportunity for me and to my family. 💚

6 November 2025
Slice Pay logo

Reply from Slice Pay

Thanks, Francisco for your fantastic review. We're so happy we were able to support you and your family taking a well earned break!

Rated 5 out of 5 stars

Very nice service and payment plans…

Very nice service and payment plans highly recommend to everyone . 👍

5 November 2025
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Reply from Slice Pay

Hi Rajvir, thank you for providing a wonderful review on our support team and our product. We're so glad you were satisfied and look forward to continuing to support your holiday plans!

Rated 5 out of 5 stars

Superior Service

Such a great company to work with. The customer service team was responsive, and they worked with me all the time. Would recommend Slice anytime!

5 November 2025
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Reply from Slice Pay

Thanks, Shontill - We very much appreciate your kind words and recommendation!

Rated 1 out of 5 stars

Horrible customer service and…

Horrible customer service and communication experience. Went days without a response, when I would get a response they then ignored it. Would not use this service ever again.

5 November 2025
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Reply from Slice Pay

Hi Jessica,

I'm sorry to hear about your experience with Slice Pay. This is definitely not the standard that we strive for. I can see during the time you had contacted us, we were experiencing a higher than usual volume of calls, chats and emails that lead to the delay of us being able to attend to your request. However, rest assured we really value this feedback and are putting parameters in place to improve in these circumstances.

Rated 5 out of 5 stars

Top notch communication

One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the stress of a lump sum payment.
Communication was top-notch from start to finish. Every step of the booking process was clearly explained, and any questions I had were answered promptly and professionally. I felt supported and informed the entire way.

4 November 2025
Slice Pay logo

Reply from Slice Pay

Thanks, Mourine for your review. We're so glad we were able to help you make booking your trip seemless, affordable and easy!

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