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Review summary

Based on reviews, created with AI

Reviewers are really happy with this company. Many customers praise the products for their quality and ease of application, noting that items like wraps and skins fit perfectly and protect devices without adding bulk. People appreciate the ability to customize their gear with unique designs and colors, making their devices stand out. However, some customers also noted significant issues with customer service, describing it as dismissive and unhelpful. There were complaints about discolored custom orders, products not adhering properly, and difficulties with refunds or replacements, particularly for specific items like the Apple Pencil Pro skin and camera skins.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction, praising the precise... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers are impressed, praising crisp... See more

User experience

People report ambiguous experiences with user experience. Some customers found the product easy to use and... See more

Customer service

Clients share negative opinions on customer service. Many reviewers found the support experience to be poor,... See more

Order

Consumers find order experiences to be ambiguous. Some customers report issues with order processing, such as... See more

Based on these reviews

Rated 5 out of 5 stars

Awesome product!! Especially the clear wraps for my ultra 2. No need to add heavy protective cases or bumpers. You can flaunt your ultra2 without worrying that your scratch it by chance.. waiting for... See more

Rated 5 out of 5 stars

I’ve been using their products for years. This time I bought the Apple Watch Ultra 3 semi gloss wrap. My last two ultra watches had the matte wrap but I wanted something different this time around. Th... See more

Rated 5 out of 5 stars

Not only is their quality great but their satisfaction guarantee is outstanding. My skin got warped in the mail - without question I was offered a multitude of solutions and options and all of that to... See more

Company replied

Rated 5 out of 5 stars

I can use the Magic Keyboard again! I had an old iPad Pro and I loved my Magic Keyboard but when I bought my new one I did not want to get a Magic keyboard because my old one allowed my edges... See more


Company details

  1. Mobile Phone Accessory Shop
  2. Electronics store

Written by the company

We've been the go-to source for protective wraps and skins for millions of people, who want to protect their most important devices. Our wraps and exact skins are designed to add style while providing protection. Since 2023, our business has been under new management. We now offer 1-2 business days order processing and 24/7 customer service with guaranteed response time within 24 hours.


Contact info

3.9

Great

TrustScore 4 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

WORST SERVICE EVER

The quality of their products is actually OK, but this is by far the worst customer service I've seen in an online Store. Shipping takes on average 4 weeks, and you 100% need to contact them to get an update on the order status. They take forever to reply and are generally quite lost. If you don't want to feel completely frustrated stay away from them.

20 April 2021
Unprompted review
Rated 1 out of 5 stars

Unprofessional

They have not shipped my order after 9 months of waiting. After numerous attempts at contact they finally got back to me 9 months later and told me that because they had failed to respond to my support request the order was now too old to be corrected. They charged me shipping a 2nd time in order to send the original order and are unable to tell me when it will be shipped. After paying shipping twice, for their mistake. I know I would be in hot water if my store pulled this sort of scam, not really sure how these guys haven't been shut down yet.

6 April 2021
Unprompted review
Rated 1 out of 5 stars

Terrible!.....I placed an order for a…

Terrible!.....I placed an order for a skin for my Fold 2 because of a sale on the website. It's been a month and I still haven't received an email or anything. This company is very unprofessional and could care less about it's customers. Stay far away!

2 March 2021
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

This company is horrible. Only reason I am leaving this review is because the company only got back to me when I opened up a PayPal claim

Just horrible... I ordered thIs wrap on FEB 7 AND NOW YOU JUST SENDING IT OUT OF FEB 25.. I ORDERED FROM SKINIT AND RECIEVED IN 3 DAYS.. SLICKWRAPS JUST HORRIBLE..

I ordered on Feb 7 and now they say they shipped it February 25... opened up a claim with PayPal then they finally say it's shipped

26 February 2021
Unprompted review
Rated 1 out of 5 stars

90 days later, no product. Chargeback.

I placed my order on Black Friday weekend (end of November 2020) and have still not received my product yet.

Customer service with this company is almost non existent, and I am contacting my credit card company to perform a charge back.

23 February 2021
Unprompted review
Rated 1 out of 5 stars

They reply you maybe after month!!

They reply you maybe after month!!! Not recommend to anyone! Better to live without skin!!! They maybe reply you if you write down in this site( trustpilot)
I am waiting for my refund, but still don't get it!!

22 February 2021
Unprompted review
Rated 1 out of 5 stars

So sad about slickwraps

I don't think "Warning! We’ve detected misuse on this page" is true.

I ordered my last wrap 5 Dec 2020 and still don't have it. It was not my first order, actually it was 5th. All previous ones were OK!

Sorry about writing this, but something happen in "slickwraps" company :(

9 February 2021
Unprompted review
Rated 1 out of 5 stars

excuses

1+ month order, still in processing. I've contacted them and they keep on saying it's packaging for more than a week already and wondering why it hasn't been shipped out. This was completely different from my order a few years back.

8 February 2021
Unprompted review
Rated 1 out of 5 stars

Over a month and my order still not…

Over a month and my order still not shipped, no response to emails sent. Thankfully I am sure paypal will refund me eventually as even complaints on Paypal are unanswered a week later. These guys are a joke.

8 February 2021
Unprompted review
Rated 1 out of 5 stars

DON’T BUY IT!

Horrible. Absolutely disgusting. I place an order for my Magic Mouse wrap (costum one) to protect my Magic Mouse. I order the 1st of September 2020. Right now It’s the 8 of February of 2021 and still...nothing about my wrap. I contacted the support 3 times, where 2 of them they didn’t even respond. To the third one they just said “wait, it will arrive soon”. Asked about the refund, they didn’t even answer so my 12$ purchase is gone basically. Please don’t buy. Keep that money from a reliable shop, that’s better.

8 February 2021
Unprompted review
Rated 1 out of 5 stars

Very unreliable

Placed my order 3 weeks ago. It was not evident at the time, that there would be huge delays in shipping, yet they are until this moment have a huge sale going - something which doesn't reflect the backoder they seem to have.

8 February 2021
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from them!.

It took about one month to receive my wrap after I sent numerous emails asking for updates. When I finally got it, the wrap was just a white sticker instead of the pattern I ordered! I emailed them twice after I received it, and they ignored me. Do NOT buy from them. It's a scam!

31 January 2021
Unprompted review
Rated 1 out of 5 stars

The worst service and they don’t deliver

I ordered an ipad cover skin on september 2020 ame in 2021 end of january still i did not receive anything. They have sent an shipping email on october and it was sent to a different address. It has not been sent to me. They never answered my emails during that period. But lately i could reach them and asked about it and they say they can not refund and they can only issue vouchers. And i said ok and that time they say they can’t find my email on system . Unbelievable and unacceptable and sad. I would never recommend them . Just cheaters. Avoid!!

28 January 2021
Unprompted review
Rated 1 out of 5 stars

This Slickwraps company is a complete scam

Too bad that I did not check the feedback Slickwraps before I purchased with them recently. I ordered my iPad custom skin on 26 December 20, and with a bunch of follow up emails from me, and excuses from Slickwraps (Covid19, heavy loads of order, being processing), 1 month already and my order still being process and they stopped answering my emails already. I hope this site is taken down soon so they would not be able to con anymore people

27 January 2021
Unprompted review
Rated 2 out of 5 stars

The only reason this is 2 is because it actually came!

The only reason this is 2 is because it actually came!

The product was for my AirPods without wireless charging. The quality of the product was actually ok. It feels nice but just doesn't fit properly. especially the corners(edges). I ordered at the end of november. and arrived today. And the actual airpods wrap is too fat to fit in the case. Wouldnt buy again.

26 January 2021
Unprompted review
Rated 1 out of 5 stars

Slickwrap will never be better than Dbrand

This company has the WORST customer service i ordered in November and its January I've still not recieved a wrap for my xbox series X. After 6 emails I recieved 2 replies one saying they have shipped it and its not their problem anymore and second saying that they cannot process a refund due to it being to far ahead in their warehouse.

BUY FROM DBRAND ALWAYS I have now bought my wrap from them for my phones and console everything is smooth like a good business should be.

25 January 2021
Unprompted review

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