Your site provides easy friendly to assistance in operating slinger and recommended drills to use. I have been very satisfied with using the slinger after a month’s use. My only complaint would b... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This bag comes with all the accessories you need that you have to pay extra with other companies. The machine is pretty consistent but has some inconsistencies that I like because it makes me work on... See more
Company replied
Great product, just disappointed the remote came out of package with a low battery (we assume) so unable to control it from more than a few feet away. Not intuitive how to replace remote battery. Ot... See more
Company replied
Everything works as I expected, and I'm very happy with it. Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved. Aesthetically, the orange & black c... See more
Company replied
4.0
Great
2K reviews
Replied to 100% of negative reviews
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Reply from Slinger Bag
Hi Robert,
Thank you for taking the time to share your review—we’re happy to hear that your Slinger Bag is working well and that you’ve found it easy to set up.
We also appreciate your feedback regarding the remote range. Input like yours helps us identify areas where we can improve the product experience, and we’ll make sure to pass this along to our development team.
If you experience limited remote range, please view the appropriate video below for tips on improving remote signal strength:
🥎 Pickleball Launcher: https://support.slingerbag.com/hc/en-us/articles/25196560160663-Improving-the-range-of-the-remote-for-Pickleball-launcher
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Quick and accurate diagnosis
22 July 2025
Reply from Slinger Bag
Hi Michael,
We truly appreciate you taking the time to share your experience. We’re so glad to hear our team was able to quickly and accurately diagnose the issue for you. We understand how important it is to get back on the court without unnecessary delays, and we’re happy we could help make that happen.
We’ll be sure to share your feedback with the support team—they’ll be delighted to know their efforts made a difference. If you ever need assistance again, you can always reach us through the following channels:
Email: support@slingerbag.com
Call/Text: 856-617-5931
Live Chat: available at www.slingerbag.com
Thank you again for your kind words and for being part of the Slinger community.
Best regards,
Slinger Support
Maria the rep was very nice and…
Maria the rep was very nice and informative. It is pleasant to be able to speak to a real person
14 July 2025
Reply from Slinger Bag
Hi Timothy,
We know how valuable it is to connect with someone who genuinely listens and provides helpful answers, so it’s wonderful to hear that Maria was able to make your experience both pleasant and informative. We’ll be sure to pass along your feedback to her — I’m certain it will make her day.
Hearing stories like yours reminds us why we love what we do. Thank you for taking the time to share your thoughts and for being part of the Slinger community.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Perfect Communication.
17 July 2025
Reply from Slinger Bag
Hi Gabriel,
Thank you for your wonderful feedback! We’re so glad to hear you had a great experience and found our communication to be perfect. At Slinger, we believe that clear and timely communication is just as important as delivering quality products. It’s always rewarding to know that our efforts to stay responsive and supportive have made a positive impact on your experience.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. Reviews like yours motivate our team to keep delivering the best service possible for every Slinger customer.
If you need any assistance in the future, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help and look forward to serving you again in the future.
Best regards,
Slinger Support
Non-existent Battery Support
The rating is for the battery. After 3-4 years, you need to replace the battery, Basically impossible because Slinger does not make replacement batteries available. Their website just says “out of stock” and is never replenished.
5 August 2025
Unprompted review
Reply from Slinger Bag
Hi Brad,
Thank you for sharing your experience and feedback with us.
We truly value your support and understand your concern about battery replacement. Please rest assured that replacement batteries for the Slinger Launcher are actively being produced and have been available at several points over the past 3–4 years, including as recently as last week.
We’d be happy to notify you as soon as they become available again. Please let us know if you’d like to be added to the notification list.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email:support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
Thanks again for your patience and understanding — and for being a part of the Slinger community.
Best regards,
Slinger Support Team
Outstanding training aid and excellent value
Slinger was recommended by a friend and it has exceeded expectations. I bought because I wanted to improve efficiency of my ground strokes. I get valuable reps using Slinger that I would otherwise have to pay for in a tennis class. Slinger is very portable and simple to use. Ball boy mode perfect when lungs need a break. I strongly recommend getting oscillator. Slinger will easily pay for itself in the first year. Criticisms on heavy ball are exaggerated, at least for a 3.5. My daughter joined me to play and she enjoyed Slinger when we took a break from rallying with each other. TBD on battery life but I follow instructions to charge after I play. I met a fellow Slinger owner at the courts who has used same battery for five years with heavy use. Overall, great buy and I expect I’ll enjoy for long time!
30 June 2025
Reply from Slinger Bag
Hi Peter,
Thank you so much for the fantastic review! We're thrilled to hear that your Slinger experience has exceeded expectations and is helping you get those valuable reps in — all while keeping things fun and flexible.
It's great to know you're finding the portability, ease of use, and features like Ball Boy mode and the oscillator so effective. We especially love hearing that it's become something you can enjoy with your daughter as well!
Thanks for sharing your feedback on the ball speed and battery — and we're glad you're already connecting with fellow Slinger users at the courts. If you ever need support down the line, we’re always here to help.
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
Best regards,
The Slinger Support Team
I was able to get the part and…
I was able to get the part and instructions to fix my 5 year old Slinger. Great service.
8 July 2025
Reply from Slinger Bag
Hi Dana,
Thank you so much for taking the time to leave a review!
We’re thrilled to hear that you were able to get the part and instructions to fix your 5-year-old Slinger. It’s always great to know our customers are still enjoying their machines after all these years, and we’re glad our team could assist you.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Slinger is exactly as advertised
Slinger is exactly as advertised. Well made. Easy to set up and use. Very pleased with purchase.
26 June 2025
Reply from Slinger Bag
Hi Mary,
Thank you so much for taking the time to leave such a great review! We're thrilled to hear that your Slinger is performing exactly as advertised. It’s always wonderful to know that customers find the machine well-made, easy to set up, and enjoyable to use — that’s exactly what we strive for.
We truly appreciate your support and are so glad you're happy with your purchase. Whether you're training solo or just getting some extra practice in, we hope the Slinger continues to be a valuable part of your game.
If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. Our support team is always happy to help!
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
Thanks again, and happy hitting! 🎾
Best regards,
Slinger Support Team
Reply from Slinger Bag
Hi James,
Thank you so much for taking the time to share your feedback! We're thrilled to hear that your Slinger Bag arrived promptly and is working well. It's always rewarding to know that our efforts to provide a smooth delivery experience and a reliable product are making a positive impact.
If you ever need any assistance or have questions about your machine, feel free to reach out to our support team through any of the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
We’re always here to help and make sure you get the most out of your Slinger experience.
Wishing you many great sessions on the court!
Best regards,
Slinger Support Team
The Right FIX on time and in budget
Your customer support was awesome. I would describe the electrical ilssues I thought might be happening and thay asked for some simple test results back. In my case the on-off switch was not the root of the problem, the main board was. They quoted a reasonable price to replace the board and I ordered it. It showed up quickly with a a new remote for it. Installing the board was short and quick - and made everything work like new. That made me HAPPY. I am again playing Tennis, getting in my Exercize and in generable feeling GREAT. THANK YOU SLINGER - TERRY ALLEN (JULY 22, 2025)
30 June 2025
Reply from Slinger Bag
Hi Terry,
Thank you so much for your kind words! We’re truly glad to hear that our support team was able to assist you promptly and effectively. It’s always our goal to make the process as smooth as possible, and we’re thrilled to know that replacing the main board got your machine back in top shape.
Even better knowing you’re back out on the court, getting your exercise, and feeling great is exactly what we love to hear! Your happiness and continued enjoyment of tennis mean the world to us.
If you ever need assistance, feel free to reach out to our support team — we’re always here to help!
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
Best regards,
Slinger Support Team
Just awesome!
1 July 2025
Reply from Slinger Bag
Hi Ahmed,
Thanks so much for the awesome feedback! We're thrilled to hear you're enjoying your Slinger experience.
If you ever need assistance, feel free to reach out to our support team, we're always happy to help!
Email: support@slingerbag.com
Call/Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
Best regards,
Slinger Support Team
Reply from Slinger Bag
Hi Kathryn,
Thank you so much for your kind words! It’s great to hear the machine has been working well for you and that you’re finding it simple and enjoyable to use.
If you ever need any assistance, feel free to reach out to our support team through any of the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Everything works as I expected
Everything works as I expected, and I'm very happy with it.
Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved.
Aesthetically, the orange & black combo sticks out like a sore thumb. I may actually tape things off and put some appropriate paint over the orange...
8 May 2025
Reply from Slinger Bag
Hi Steve,
Thank you for sharing your experience with the Slinger Bag—we’re glad to hear you're enjoying it overall.
We understand your concern about the remote range. While performance can vary depending on the environment, we’ve included some steps below that may help improve its range:
Improving Remote Range – https://support.slingerbag.com/hc/en-us/articles/25196560160663-Improving-the-range-of-the-remote-for-Pickleball-launcher
Thanks for sharing your opinion on the color of the launcher — we understand that everyone has different tastes, and we're sorry to hear the orange isn't to your liking!
If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Reply from Slinger Bag
Hi Jaime,
Thank you so much for your kind words—we're thrilled to hear everything went well and that you had a great experience with our customer service team!
If you ever need anything in the future, we’re always here to help.
Feel free to reach out through any of the following support channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available at www.slingerbag.com
Thanks again for being part of the Slinger community!
Best regards,
Slinger Support
Figure out the battery situation!
If you had replacement batteries in stock I could give you 5 stars, but I have a giant paperweight of a machine in my garage that has collected dust all summer now.
16 June 2025
Reply from Slinger Bag
Hi Mark,
We’re really sorry to hear about your experience and truly apologize for the delay with your replacement battery. We understand how frustrating it must be to have your machine sitting unused, and that’s certainly not the experience we want you to have.
At the moment, we're still waiting for an update from the manufacture regarding replacement batteries. Please rest assured that we’re actively following up and doing our best to get this resolved as soon as possible.
If you need any assistance in the meantime, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Very happy with the performance
Very happy with the performance, practical, it won’t brake the bank light weight, lots of pros.
I would like more speed of the ball and be able to choose the spin.
6 June 2025
Reply from Slinger Bag
Hi Marco,
Thank you so much for taking the time to share your experience with the Slinger Bag! We're thrilled to hear that you're happy with its performance, practicality, and value—it truly means a lot to us.
We also appreciate your suggestions about adding more ball speed and adjustable spin options. Feedback like yours helps us continue improving and innovating our product to better meet the needs of the tennis community.
If you ever have any questions or need support, feel free to reach out to us through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slingerbag Support Team
Company was so responsive when I had a…
Company was so responsive when I had a question and reached back out to see if all was well. The Slinger Pickleball machine is amazing. I can drill all the shots I need to. Easy to use and everything is handy. They thought of everything when they designed it!
13 June 2025
Reply from Slinger Bag
Hi Audrey,
Thank you so much for your kind words and for sharing your experience with the Slinger Pickleball machine! We're thrilled to hear that it's helping you drill all your shots and that you’ve found it easy and convenient to use.
We’re also really glad to know our team was able to support you promptly—providing helpful service is just as important to us as delivering a quality product.
If you ever need anything or have more feedback, we’re just a message away:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We truly appreciate your support!
Best regards,
Slingerbag Support Team
Great product bad customer service…
I had a slinger bag from a couple years ago. Ordered a new Oscillator received that and decided to just get a new bag. I’ve been trying to return the oscillator for the last month and I’m told that they’ll cover the shipping cost but have yet to send me a return shipment label. Every time I text they tell me they have a technical problem with emailing me a label. The product is fantastic! customer service not really..
4 June 2025
Reply from Slinger Bag
Hi Ron,
We’re very sorry that it took longer than anticipated to receive your return shipping label. Unfortunately, there was an unexpected issue with the software we use to generate return labels — something we’ve not experienced before. It took our IT team longer than expected to identify and resolve the problem, and during that time, our support team was unable to provide a label while the system was down.
We completely understand and share your frustration, as we know how important timely service is. The issue has now been resolved, and your prepaid return shipping label was sent to you via email on July 1st. We also attempted to call to confirm you received it, but were unable to leave a voicemail as we were disconnected from your voicemail box.
As you noted in your review, each time you reached out by text, our team responded — and we did our best to keep you informed with the most accurate information we had at the time. The delay was not a lack of willingness to help, but rather a technical issue that was unfortunately out of our hands. That said, we acknowledge that your return request for the oscillator was made on June 16th, and the label was not provided until July 1st — a two-week delay that we truly regret.
We're happy to hear you're enjoying the product, and we hope to have the opportunity to show you that our support team is dedicated and responsive. Please don’t hesitate to reach out if there's anything else we can do to help.
You can contact us at:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
Warm regards,
The Slinger Support Team
5star
I had a truly positive and memorable experience with Tania from customer support. She didn't just answer my questions or resolvemy issue-she went above and beyond, exceeding my expectations in every way. Her willingness to go the extra mile made a real diference and showed genuine care for my concerns. Tania's professionalism, emphaty, and dedication left a lasting impression.l truly appreciate her support.
9 June 2025
Reply from Slinger Bag
Hi Gil,
We truly appreciate you taking the time to share your experience.
It's great to hear that your interaction with Tania stood out in such a positive way. We're proud to have her on our team, and your feedback reinforces the care and effort she brings to each customer.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slingerbag Support Team
Reply from Slinger Bag
Hi Milisav,
Thank you for your kind words and for taking the time to leave a review.
We’re glad to hear that everything met your expectations and matched the information on our website. It's important to us that our customers have a clear and reliable experience from start to finish.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slingerbag Support Team
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