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Rated 1 out of 5 stars

I've been playing Sloto since 2019. The game has undergone significant changes, mostly for the worse. They have now increased the amount of my bet, the lowest being 650, then it jumps to Quadrillion.... See more

Rated 1 out of 5 stars

I have requested THREE times to explain why I have been denied the ability to purchase on the site!!! They have ZERO respect for anyone who disputes double billings or improper credits (as advertised... See more

Rated 2 out of 5 stars

Downloaded from one of those shady "Play for Rewards!" apps. Within a few minutes of playing, I've seen more pop-ups for "slot-o-city" or "dashes" or whatever than the actual game. Almost every other... See more

Rated 1 out of 5 stars

I played for about 2-3 weeks and spent nearly $700 on coins and such and feel overall scammed with how often you roll a spin and get nothing in return I am a Diamond member and have since deleted the... See more

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1.3

Bad

TrustScore 1.5 out of 5

751 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

These people are lying dogs

These people are lying dogs, they say they are sending you a birthday gift yet it never arrives, the support is the worst in the history of the internet, stay away from this crap operation

20 October 2023
Unprompted review
Rated 1 out of 5 stars

They stole money from my credit card…

They stole money from my credit card and decided to keep it after I called them out on it. It's not the first time they overcharged for the coin packages and then act like it didn't happen but PayPal and bank charges don't lie.

5 September 2023
Unprompted review
Rated 1 out of 5 stars

My disability refered to as a "short coming"

So many terrible experiences with slotomania support. I have a disability that i have brought to their attention. i am a high level diamond tier player and i have played for 12 years. frequent purchases. today logan chole a supervisor for support told me i needed to get help for my short comings from family. my disability is considered a short coming

10 June 2023
Unprompted review
Rated 1 out of 5 stars

Bad customer experience

I won a free wild card but didn't get it. Reported to them. They said they are investigating it and will fix problem because it was a company error. Been waiting 4 weeks to get it resolved. I keep asking it to be given every 2 - 3 days but keep being told THEY ARE LOOKING INTO IT BUT WON'T GIVE THE FREE CARD! I haven't play and some of my CLAN MEMBERS haven't either but it doesn't seem to matter to them. Bad customer experience!

3 May 2023
Unprompted review
Rated 1 out of 5 stars

Long Time Player

I have played Slotomania for about 13 years. I'm at a high level and VIP status but rarely win. After talking to other Facebook friends who are close to my level and who play, they have trillions or quadrillions of coins. I can never get above 15T and I bet high. I purchase frequently and nothing ever changes. This game to them is not about us winning big jackpots, but seeing how many purchasers they can get. Before you get to the games, they throw up about 10 boxes trying to entice you to purchase different things. It's quite annoying.
The higher you go in level the more they're coin packages are, so it's no big deal leveling up. It's like being punished for leveling up and I told them so. My advice to anyone playing this game is to uninstall immediately. I quit purchasing and just collect coin gifts from friends now. I can take my real money and go to a real casino and hopefully win real money.

20 May 2023
Unprompted review
Rated 1 out of 5 stars

absolut slotomania.com SCAM

absolut slotomania.com SCAM , pay for no play. I have 100 bonuses and al 5 x , 10 x, 20 x and credits gooo. ALL TIME IS SCAM , PUT MONEY THERE AND ADIO BIG WIN

17 May 2023
Unprompted review
Rated 1 out of 5 stars

They have based their charges on…

They have based their charges on dollars and till recently if I would have purchased something for $1.99 I would have been charged £1.78 as I live in England however from 23 of February every purchase I have been making even though still in dollars and advertised they charge me exactly the same amount in pounds . Made a complaint to them they drifted me to apple after extensive time wasting and investigation the said it is slotmania’s responsibility. Going back to slotmania they are saying it is apple’s fault and upon asking to talk to a supervisor I was told no one is available.I have not been informed nor warned and hence it is my belief that this is illegal. Sam

14 April 2023
Unprompted review
Rated 1 out of 5 stars

Are they ever going to regulate "Free casino" apps that target gambling addicts and Elderly?

I don't understand how this company is allowed to operate unregulated still?

After a year long break from the game I have recently started playing again and all of their scam tactics are even worse now than a year ago.

Buying coins no longer puts you in a winning streak. It was a well know fact that buying coins made you win even for a few hours, the more you spent the longer your "winning streak was"

Long term and grandfathered (2010 players) players can no longer play at all with out spending money. We've been priced out as well with coin packages raising in price every time you buy one. I just saw someone's coin package cost $1500. My highest was $900. If you don't spend? You don't get to participate in anything, you don't get to level up, you can't complete your album, you don't get to enjoy free coins because you simply cannot do anything. This is FORCED spending and their most loyal players are being hit the worst because we don't spend anymore.

This game is so obviously preying on people with gambling issues it's not even funny. They are getting their hooks into our elderly and draining their retirement accounts by offering "Luxurious Dinners" to these people. Go watch their "Our most valuable players" videos. It's all people above the age of 70.

To fund an account to get to Black diamond (Their highest level "perks" year that RESETS. You're spending $50,000/yr on a game that gives nothing back. Nothing. They've even removed the "VIP" account managers that would send you free gifts. There is no benefit to buying coins or anything else. All of the perks have been removed.

Elderly people are lonely and Slotomania offers them a way to interact with others while gaining a gambling addiction. The difference is, SLOTOMANIA IS NOT REGULATED. They manipulate the wins every chance they get. The government is worried about China? Slotomania is stealing billions of dollars a year from people in the US.

They need to be shut DOWN for GOOD!

27 March 2023
Unprompted review
Rated 1 out of 5 stars

Corrupt company designed to steal…

Corrupt company designed to steal money. Run by the Chines Communist Party; the same one that gave us the China virus and tortures, maims, and murders thousands of Uyghurs. Delete their RIGGED game and encourage others to do the same. Jim Dutzi

23 March 2023
Unprompted review
Rated 1 out of 5 stars

What has happened to this game we once…

What has happened to this game we once enjoyed playing. All websites and games from time to time have problems and errors BUT customer service generally rectify and fix a problem when a valued customer complains. I have been playing this game since 2011 and back in those days you went to customer service they not only fixed the problem they sent us away with a treat or a prize for being inconvenienced. Now you go to customer service and they are rude to the point that they blame us the customer for the problem and to the point of calling us a liar.they shove all these screens shots at you to say this is proof we are wrong and in actual fact the proof they show does not even match your actual complaint. This company deserves to go under I don’t know what happened for it to change so dramatically over all these years but they do not deserve the patronage of any customer. I’m done

17 March 2023
Unprompted review
Rated 1 out of 5 stars

Again ripped off by the crap…

Again ripped off by the crap slotomania. And as expected no response from these crooks, minus one star and that is generous. Slotomania stop ripping off what customers you have left if any. Anyone new to this site walk away don’t waste your money here .

5 March 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Pay to play buy fake coin to use in there daily dash scams quest scams mole scams blast scams.. hammer scam.figz scam.card scam.rip rip rip um offs. Date of bad experience. Every time I log on. Cheats

3 March 2023
Unprompted review
Rated 1 out of 5 stars

Player since 2012

Player since 2012. This game is absolute TRASH now. I am officially done with this cash grab game. Don't know what happened, but slotomania has become my most loathed game. No payouts, no bonus', no free spins and when you do get them, sometimes you'll get 1/4 of what you're betting back. Ex: bet 1.5 billion, win 8-10 spins and u win 600k total. What a joke. Good riddance Slotomania, with a big middle finger to the company.

2 March 2023
Unprompted review
Rated 1 out of 5 stars

Money stolen from me and taken out of my account without permission

What went wrong is this company has been taking funds out of my account without my permission for about a year and a half in small increments 199499 1999 499 You people have been taking money out of my account for about a year and a half to two years with no authorization I would like to speak with someone My phone number is 773-396-2692 I would like to know why money was taken out of my account for you all's petty games I have not ordered anything and I would like to know why my money has been stolen. My name is Dameda Austin. I need someone from your company to respond to me because there's no way to speak with anyone I need this handled I need my money returned to me this is theft and if I don't get it returned I'm contacting an attorney!!!!!!!

12 December 2022
Unprompted review
Rated 1 out of 5 stars

Slotomania is a RIP OFF

This slot game is a SCAM and a complete RIP-OFF! Don’t waste your money, you will be left angry. I had been playing this slot game for quite a while. I have spent an incredible amount of money through Apple for upgrades. A few months back something happened and the game was taken offline for a few months. There was no explanation, no forewarning or any type of reason or apology for this issue.I fully understand that there are glitches in websites and most have problems at times. At that time it was very irritating but because I enjoyed this game so I decided to allow the issue to be resolved. Moving forward to this week (today’s date 1/26/2023). I attempted to play the slot machine game like I always do. This time it was different, it asked me to login using my Apple ID. When I opened the game all of my points, my progress and all benefits were just all gone. I have spent a lot of money on upgrades and different specials that these slot machines had to offer. So I decided to contact technical support. I have opened several tickets for this issue and SURPRISE no reply. After days of trying to contact them there was a message on the tech-support page that said they were aware of an issue and the game had been hacked. They proceeded to say that this company would never ask for an ID of any sort. However, this post regarding this hack was only posted after the progress was completely gone and coin count that I had over 120 trillion game play coins were taken back to zero. I had made so much progress moving through each stage and opening up new games. At this point I have been playing for a long period of time. There was no other solution at all. They offered NOTHING to rectify this problem. I am writing this complaint on this platform to keep others from wasting money on this Slotomania game play. I can’t even get an reply acknowledgment from this company they received at least 10 complaints that I filed in the past few days. I should also mention that when I originally started playing the game, I saw an advertisement from the Dr. Phil show.

26 January 2023
Unprompted review

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