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See what reviewers are saying

Rated 5 out of 5 stars

They are the best content providers for your money. They are intuitive, professional, and creative. Their content is of high quality and they create stunning graphics. Leaving the posting in their han... See more

Company replied

Rated 5 out of 5 stars

I initially signed up and didn't like the posts at all. I worked with the customer service and they switched me to a new designer easily. The new designer was perfect and her name is Bea. I fully rec... See more

Company replied

Rated 5 out of 5 stars

Smarcomms is the real deal when it comes to social media management. From the jump, their team has been super professional and on point with understanding my brand and hitting my target audienc... See more

Company replied

Rated 1 out of 5 stars

Avoid unless you want cookie cutter content poorly designed and with little input or creativity. Simple things like not using the company logo just randomly adding their own version of the logo, vid... See more

Company details

  1. Marketing agency

Written by the company

Smarcomms helps businesses save time & increase engagement + ROI on social media with customized content that delivers exceptional value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy, stress free social content management

I'm using Smarcomms to add content to my socials and their content is great with options to edit before they list, but they have never needed me to edit as it aligns with my business perfectly. I now don't need to worry about spending time keeping my socials active using Smarcomms and can focus on growing my business with what I do best, talking to customers.

20 October 2024
Unprompted review
Rated 5 out of 5 stars

They spend sometime to study your…

They spend sometime to study your business and your product and current marketing and do a great job churning out great looking marketing.

30 August 2024
Unprompted review
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Reply from Smarcomms

Thank you very much! We're so glad to hear it's going well 🥳

Rated 5 out of 5 stars

I have been utilizing the service of…

I have been utilizing the service of smarcomms for the past six months, and I must say, Their expertise in social media management is unparalleled Their strategic approach has significantly boosted my online presence, and their customer service is top-notch. Highly recommended for business aiming for robust social media engagement.

6 July 2024
Rated 5 out of 5 stars

After trying multiple social media…

After trying multiple social media management services, I finally found smarcomms. Their tailored strategies and attention to detail have significantly boosted my brand,s online presence. their support team responsive and knowledgeable. I am thoroughly impressed with their services and highly recommend them.

3 July 2024
Rated 4 out of 5 stars

Supportive environment.

I feel like I'm in a supportive environment.

18 June 2024
Unprompted review
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Reply from Smarcomms

Hi Lew! We really appreciate your review here. We'll make sure to stay on track, and if there's anything you need, just let us know.

Rated 5 out of 5 stars

Smarcomms is a game changer

Smarcomms is a game changer! My social Media was a mess, but now it's like a dream. The team is super friendly and always here to help. I couldn't find happier!

11 June 2024
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Reply from Smarcomms

We appreciate your kind review, Markus!

Rated 5 out of 5 stars

Samarcomms is the best

Smarcomms is the best! They've made managing my social media so easy. Totally recommend it.

9 June 2024
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Reply from Smarcomms

Thank you, Jose!

Rated 5 out of 5 stars

Very good service!

I’ve been signed up with Smarcomms for a number of years. There are many companies who’ve copied their model offering social media management services with huge promises but don’t deliver. Smarcomms team truly ‘get it’ and recently the communication has improved greatly too.

It did drop off a bit a few years back (I guess they scaled fast) but they seem to be launching a load of new policies recently that are ALL customer focused.

We rely on these guys to not just share posts and keep us looking good on Facebook, but to focus on building our brand for the long term with a real strategic approach!

When we joined years back, I had many technical issues with connecting pages etc but Smarcomms guided me through it. The time they spent helping showed they gave a damn about us, and the progression of our business.

All in all, I’m very happy and would recommend!

18 May 2024
Unprompted review
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Reply from Smarcomms

Thank you for your loyalty and review. We're grateful for the opportunity to support your brand's growth over the years and will continue to deliver our best. 🚀

Rated 5 out of 5 stars

Smarcomms made some amazing social…

Smarcomms made some amazing social media posts for our business, they exceeded our expectations - absolutely great value. Also their staff were super helpful, nice onboarding process. Thanks again Smarcomms!!

18 May 2024
Unprompted review
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Reply from Smarcomms

Thank you for the great feedback! 🙌

Rated 5 out of 5 stars

Such a seamless way to get social media…

Such a seamless way to get social media content our need team needs.

Saved us a ton in hiring someone in-house to do our Insta and Facebook stuff

Highly recommend these guys!

16 May 2024
Unprompted review
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Reply from Smarcomms

Thank you for the recommendation and review! 🚀

Rated 5 out of 5 stars

I absolutely LOVE this service

I absolutely LOVE this service, told all my business owner pals about it too. As a SMB, just being able to offload social meida and never have to think about it again is worth the fee alone. no brainer!

16 May 2024
Unprompted review
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Reply from Smarcomms

Thank you, Jamie! We appreciate your kind review 🙂

Rated 1 out of 5 stars

poor customer service .Have used them…

poor customer service .Have used them for 2 months .they don't take feedback well and if something is not right at your end they will not even bother to ask you to fix it and keep charging you money till you find out ,My business is based in Australia and they have been promoting it in Canada .. Very poorly structured model.

15 May 2024
Unprompted review
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Reply from Smarcomms

Hi Sudeep, thank you for your candor and feedback. I'm really sorry for your atypical experience. I'm going to follow up on this and reach out to you directly to make it right.

After looking into this, it appears that the issue stemmed from an incorrectly used hashtag in one of the posts we created for your business. We mistakenly used #YYC, which is the airport code for Edmonton, Alberta, Canada, instead of an appropriate hashtag for Edmonton, Australia, where your business is based.

I acknowledge that even a single instance of misdirected marketing can be frustrating and erode trust. We take full responsibility for this mistake and are taking steps to prevent similar errors in the future, including more thorough review processes and additional team training.

I would greatly appreciate the opportunity to discuss this matter with you further and learn more about how we can improve our service to better meet your needs.

Please know that we value your business and are committed to delivering the exceptional, targeted marketing solutions you expect from us. We will work diligently to regain your trust and ensure that your experience with Smarcomms moving forward is nothing short of delightful.

Thank you again for bringing this to our attention and allowing us the opportunity to make things right.

Best regards,
Henry

Rated 5 out of 5 stars

I've tried probably 5-6 of the…

I've tried probably 5-6 of the providers in this space and they were all horrendous.

I am relieved to say that Smarcomms was the only one that was not horrendous..

In fact, they were bloody good and I felt compelled to actually write a review for once because I think people should know that these guys are the only ones with a decent process and end product! Posts were top!!

Thank you, again!

11 March 2024
Unprompted review

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