SmartPA Reviews 297

Very professional and confident on meeting our start up requirements. Guidance on the best way to proceed was excellent and process very easy to navigate.

Hannah and the Smart PA team have been fantastic!
Their service is fast, efficient and reliable and a big support with our many varied administration tasks.
Thank you Hannah for all your hard work!

Our PA, Tashene, was excellent. Really personable and efficient.

The additional support we received from our external bookkeeper was instrumental in the process of setting up our financial operations. We would highly recommend this service!

I can not tell you how glad I was to meet Hilary! She knew even before I did what I needed to make my business work life become balanced and streamline so I can focus on being creative rather than doing everything myself which is unsustainable. I could not recommend her more, she has become a lovely friend now too ✨✨✨✨❤️❤️❤️🦋🦋🦋

Working with Angela is the best business decision I made in 2022. Angela helped me to prioritise what I needed to do and what I could hand over and out in to her marvellous hands! it meant that I could really focus on my projects, be more time efficient, grow my business, sleep better and take time off without worrying. What more can I say. Here's to many more years with Angela! Have a chat with her and see how she can help you.

Excellent communication.
Timely support.
Very helpful.

I have had to remove my review describing the genuinely appalling service from this company on the grounds that it is apparently defamatory (although 100% true), but wanted to leave some reference to my experience which as per what has happened with the review, is total charm until you sign the contract, then no service, threats of legal action if you complain, enforcement of 60 day rule with threats of debt collectors, and strongarming Trustpilot to remove truthful negative reviews. Be warned, I lost about £5K to them

Not only was my PA an outstanding and highly-skilled professional, she also provided me with support and encouragement and made me have more confidence in my product. Highly recommend SmartPA and I am very grateful for the weight they lifted off my shoulders allowing me to focus on my business.

I have been working with SmartPA for 2 years and had the same person assigned to my work for the duration. Debbie is fantastic, really proactive, thorough and generally a great person to work with.

The first few weeks of support were a little below expectation, but the account manager recognised this straight away and switched the team around to better support my needs.

Thereafter the support was excellent - and perfectly suited to my work style and need for reliable consistent support.

Zara has been an absolute godsend! Things that would have taken me hours, weeks, and lots of stress to work out she completes for me in minutes.

I'm really grateful our paths crossed and I know we will be working together for some time to come.

My PA is a godsend. From the minute we said go she has exceeded my expectations on every level. I also love the SmartPA process and model of ensuring the very best fit and outcome. I have already recommended to a friends.

Hellen has been providing diary management and travel support since I joined the BSN Group in April 2022. I'm a particular fan of the colour-coded system she introduced to my diary, gives great insight! She helps make a very busy role more manageable. Very happy to recommend.

Smart PA are fantastic and we have in fact just returned to use of their services having tried unsuccessfully to recruit a similar calibre in house.
The breadth of skills, excellent responsiveness, ability to manage several diaries and efficient and polite communication with everyone inside and outside of our organisation is second to none and now we literally couldn't operate without Claire and Maia. Highly recommend.

I have had such a great experience with SmartPA so far. My PA Megan and her pod are quick, efficient, and hard-working. They have taken a lot of admin pressure off myself and my team so that we keep the momentum going and can focus on growing the business.

Having a great experience with SmartPA. Our PA Jess and her cover Jennie are quick, efficient and proactive. They have taken a lot of admin pressure off our team so that we can focus on providing the most value to our stakeholders.

Before working with SmartPA, I'd had a project on my to-do list for months and months which I just never got round to doing, even though it was essential for the growth of my business. From my initial discussion with Angela, she knew exactly what I needed to do and how to do it. Over a period of three months, Angela helped me to achieve exactly what I wanted to achieve, completion of that project! Her guidance and encouragement, not to mention her ability to navigate Active Campaign brilliantly, were a welcomed game changer for my business. Thank you so much SmartPA!

Erin has been very pro-active and a pleasure to work with. She has been quick to pick up on new areas of work and eager to learn. Have been very pleased.

Excellent, responsive and friendly service from Erin and the team