Smart Asthma Reviews 

128
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I had lots of Salamol inhalers , one in the car, 1 in the bedroom and 1 in my bag Am never without one but until now have never known how much is left in any of them. This gadget is brilliant ! The... See more

Rated 4 out of 5 stars

Super quick delivery, despite putting order in over a bank holiday weekend. Experience has been mostly good so far, although did find a bit fussy getting started (linking bluetooth and initial calibra... See more

Company replied

Rated 5 out of 5 stars

SPF - Fantastic addition to my asthma monitoring It’s so easy to use and does exactly what it claims. It gives me reassurance, especially during COVID, it makes me feel much safer having an accurate... See more

Company replied

Rated 1 out of 5 stars

Highly disappointed, only worked first time tried. Next day nothing, followed trouble shooting nothing, used live chat basically just repeated trouble shoot,live chat still on going, not impressed wit... See more

Company replied

Company details

  1. Medical technology manufacturer

Written by the company

ASTHMA CONTROL IN YOUR POCKET. Beat flare-ups before you feel them coming.


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3.6

Average

TrustScore 3.5 out of 5

128 reviews

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3.6

All reviews

(128)

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Rated 5 out of 5 stars

Brilliant gadget

I had lots of Salamol inhalers , one in the car, 1 in the bedroom and 1 in my bag
Am never without one but until now have never known how much is left in any of them. This gadget is brilliant ! The pharmacist in Dumlers Pharmacy in Earlsfield helped me to install it after I’d downloaded the app. Hopefully a counter will be put on these inhalers like the preventative inhalers I use

7 August 2025
Unprompted review
Rated 1 out of 5 stars

It doesn't work and I have requested a…


It doesn't work and I have requested a refund

30 January 2025
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Dear Steve, Thank you for your comment! If you wish to resolve any barriers you might have encountered during the setup of the device, please feel free to reach out to us at info@smartasthma.com, and we will be happy to assist you. Alternatively, we will of course process your refund.

Rated 1 out of 5 stars

Terrible first experience

Preface - Am trying to be first time user - ( also I am tech savvy ). I found this first usage experience shockingly bad / impossible. Device Refuses to connect via Bluetooth adapter ( yes - fully charged!). Tried via manual connection using a jack adapter to fit to my iPhone 13 ( still would not connect! I think the failing here is the terrible App and it seems to hate Apple / iOS…( Side note - App doesn’t recognize use my doctors barcode / App won’t play instructional video ( broken link), no ‘Start button’ anywhere on my App ( again I use iOS), & yes I restarted phone a few times = I patiently tried everything a few times. I will try again tomorrow when my patience improves - but - buyer beware this device refuses to play nice with iOS. Will return if repeated trials tomorrow fail! What a frustrating waste of an hour!

19 January 2024
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Dear William, Most of our users don't have problems using the app. However, there are specific cases and device-specific compatibility issues where we might need to identify the unique cause of the problem. We are always happy to help with sorting out these. Please help us by describing your issues in detail here, so we find a solution asap: https://docs.google.com/forms/d/e/1FAIpQLSfQ28k73KG-v3pcu-rlF2V4PEweE1Af0F1IlY7-5Ujpsc1mfQ/viewform

Rated 5 out of 5 stars

Cannot recommend smart asthma enough

Honestly as an asthmatic I was struggling to remeber to do my peak flow, write it down and triggers and how many reliever puffs I'd taken and when so I brought myself the smart peak flow meter and fell in love pretty quickly. I just do my peak flow into the little device and a simple graph comes up I can put how my symptoms have been and in notes section if there was any triggers. Not only that I can download the data into a pdf to email to medical providers and send it a week before my appointment, It also predicts the next day so it can give me an idea of if my asthma I'd starting to go downhill before it actually happens and try to take steps to prevent it going even further downhill. The battery life on it is brilliant as well plus doesnt take long at all to charge! I then brought the little device for on top of inhalers and again have fell in love with that, notifications to remind me to take my preventative inhaler and also tracking of my reliever inhaler plus I know when to start thinking about ordering a née one rather than guessing. The customer support is amazing, I don't think I've ever waited more than 24 hours for a response from them. Also it's a company that learns! They have a "de bug" mode which they can tell you to put on and give the code so they can gather information if peak flow device isn't quite working right!
Had the device since 2022

22 November 2023
Unprompted review
Rated 1 out of 5 stars

Complete rubbish

It dont work it wont reconise my blow under any lighting conditions avoid at all cost its not worth a single penny not between £14 - £24

10 October 2023
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Dear Dennis Allen,

We are sorry to hear that you have issues our device.

We notice that you have contacted our costumer support in July of 2022 regarding an issue, which we see has been resolved.

If you have any further issues please contact our technical support team at info@smartasthma.com. In 99% of cases we can sort out problems online and in the remaining 1% a replacement solves the problem.

Rated 2 out of 5 stars

The device is complete rubbish

The device is complete rubbish. My old device would work in any lighting condition, just blow into it and hey presto a reading. This so called smart device requires practically a studio lighting setup to work indoors. Just not worth the hassle. But it gets worse, just try finding out how to stop the ongoing subscription fee … the very best of luck to you. My advice … avoid!

10 June 2023
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Dear Stephen,

We apologize for the negative experience you had. The device should work even in relatively poor lighting conditions. The only factor that can cause issues is the use of old LED lights. So if you are experiencing any difficulties, please don't hesitate to contact us at info@smartasthma.com. We are more than happy to assist you.

We would like to inform you that we have recently introduced the new app subscriptions. However, please note that this change only affects new users. Existing users have received 12 months of free access to the pro version. This means you can continue using the pro app without any fees for the next year. After this period, if you decide not to subscribe to the PRO app, you will still be able to monitor your peak flow with the device for as long as you wish.

Thank you for your understanding, and please don't hesitate to reach out if you have any further questions or concerns.

Rated 5 out of 5 stars

My device was faulty after I had used…

My device was faulty after I had used it for a while. I contacted the support team and we tried to sort the problem out with a few emails. Consequently (when nothing worked) they replaced my device for free and now I have a fully functioning device again. Great support. Don’t understand some of the reviews at all. I love using it. Great help.

23 May 2023
Unprompted review
Rated 3 out of 5 stars

Does not work cannot get in touch with…

After finding a different email got a reply sent back faulty

25 April 2023
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Dear Brian, If I am correct you managed to get in touch with our support on both channel since then. However we aim to respond within 24 hours to queries, apologies if we could not get back to you sooner. If you need further assistance let us know and we are happy to help!

Rated 1 out of 5 stars

Highly disappointed

Highly disappointed, only worked first time tried. Next day nothing, followed trouble shooting nothing, used live chat basically just repeated trouble shoot,live chat still on going, not impressed with a having to point phone torch at the device if light in house is poor, still doesn't work, really would like it to work.

8 March 2023
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Dear Michael, Since it is a relatively new technology it can be tricky for first time users and could take some getting used to. We could not find an email enquiry from you, so please drop us a line if you still have issues to info@smartasthma.com. Thank you for your comment, we updated our live chat function on our website. Our so far experience if someone manage to get through the initial difficulties of using the device it works smoothly. We are happy to help with any issues.

Rated 5 out of 5 stars

Extremely helpful and efficient staff

Extremely helpful and efficient staff. My Bluetooth adapter, developed a fault. When I contacted the support staff to help with this matter, they were very quick to resolve the issue and even offered a replacement.

30 January 2023
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Thank you for your review :)

Rated 3 out of 5 stars

Bluetooth device only works at a window in daylight

I have the Bluetooth device and it only works with daylight at a window. I’ve watched the tutorial and read instructions over and over but it’s no good. This means I can’t get a reading indoors when it’s dark outside, even in a bright bathroom with spotlights. It was great in summer when it was light until late but will be useless when the clocks go back.

27 October 2022
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Please download the latest app version as it is more efficient when measuring with artificial light

Rated 3 out of 5 stars

It’s frustrating when the devise…

It’s frustrating when the devise doesn’t always work despite charged . Keeps saying please blow now ! Great when it works well . Any tips for users ?

6 June 2022
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Dear Colette,

Sorry to hear about the inconvenience.
Here is a quick tutorial video: https://www.youtube.com/watch?v=y9-yPG9I3GE
If you have any questions please contact us via info@smartpeakflow.com, we are always happy to help:)

Best regards,
Smart Asthma

Rated 5 out of 5 stars

Great service and product!

I have had a swift and very helpful service from the Smart Asthma team regarding my query. Ordering was easy, and I have used the device that my sister has (as mine hasn’t arrived yet) and it’s fantastic for helping to see where your asthma is and how to get a better score.

3 May 2022
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Thank you, Amy!

Rated 3 out of 5 stars

the app works great the product however…

the app works great the product however takes ages to register my first breath most the time not working at all.

13 December 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Dear Carreanne,Sorry that it did not work as expected. We'd like to help you get the most out of the device. If your still willing to try, you can contact us on info@smartasthma.com and we can share some advice what you can try to get the device work better.

Rated 1 out of 5 stars

Co-erced Into leaving a review

Haven't used the product yet. Being forced to leave a review to register for extended warranty of 5 years.

22 November 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Dear Aarron, Really sorry that you felt we forced you to leave a review. It is an option to extand a warranty to 5 years.

Hope you like our device.

Rated 5 out of 5 stars

Super device

Once I'd got it working, which was a bit of a trial, the device is super.

22 November 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Thank You Lizzie!

Rated 5 out of 5 stars

Smart Asthma customer service

Recently contacted Smart Asthma for a spare mouthpiece. Response and service was great. Matter sorted. I have been using the Smart Asthma device for over 2 years now and it's brilliant. It's so convenient and easy to use, especially with the bluetooth attachment. Helps me control my asthma, the recording of my peak flow direct to the app is a real bonus.

3 November 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Thank you Andrew!

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