Smart Asthma Reviews 

128
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I had lots of Salamol inhalers , one in the car, 1 in the bedroom and 1 in my bag Am never without one but until now have never known how much is left in any of them. This gadget is brilliant ! The... See more

Rated 4 out of 5 stars

Super quick delivery, despite putting order in over a bank holiday weekend. Experience has been mostly good so far, although did find a bit fussy getting started (linking bluetooth and initial calibra... See more

Company replied

Rated 5 out of 5 stars

SPF - Fantastic addition to my asthma monitoring It’s so easy to use and does exactly what it claims. It gives me reassurance, especially during COVID, it makes me feel much safer having an accurate... See more

Company replied

Rated 1 out of 5 stars

Highly disappointed, only worked first time tried. Next day nothing, followed trouble shooting nothing, used live chat basically just repeated trouble shoot,live chat still on going, not impressed wit... See more

Company replied

Company details

  1. Medical technology manufacturer

Written by the company

ASTHMA CONTROL IN YOUR POCKET. Beat flare-ups before you feel them coming.


Contact info

3.6

Average

TrustScore 3.5 out of 5

128 reviews

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3.6

All reviews

(128)

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Rated 5 out of 5 stars

Innovative & compact

Smart peak flow is compact, easy to use, and helps me keep track of my daily readings.

29 April 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Thank you Tom.

Rated 5 out of 5 stars

Fantastic device

I suffer from eosinophilic asthma and need to check how bad my asthma is effects me daily so I bought the smart asthma device and I can say that it’s a fantastic device it connects via Bluetooth and and with the app downloaded on phone I can check wether I’m on the red zone yellow zone or green zone with my asthma with the smart peak flow device from smart asthma and it’s extremely accurate and so easy to use, just connect to phone by turning device on and just blow into device and it gives you an accurate reading, it stores it on app so when having an asthma review with asthma nurse it’s very helpful as they can see what the asthma has been like for the past year, I highly recommend this device as it’s fantastic as well worth the money

13 April 2021
Smart Asthma logo

Reply from Smart Asthma

Thank you so much for your kind review!

Rated 4 out of 5 stars

Swift delivery, and generally pleased - wish I could add partial stars!

Super quick delivery, despite putting order in over a bank holiday weekend. Experience has been mostly good so far, although did find a bit fussy getting started (linking bluetooth and initial calibration). Really this review is a 4.75 out of 5.0, but alas, it's whole stars only, and based on the struggles I had with the initial set up, I can't quite justify a straight up 5.

10 April 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Thank you for taking the time to leave a review.

Rated 1 out of 5 stars

Terrible device made my condition…

Terrible device made my condition worse, wish I never used it.

29 March 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Hi Shuaib, Sorry that it did not work as expected. We'd like to help you get the most out of the device. If your still willing to try, you can contact us on info@smartasthma.com. If not, we'd like to offer you a full refund.

Rated 3 out of 5 stars

Nice idea but needs some work

I use this device twice a day, for 7 days now.
The build quality is medium; device feels a bit fragile.

I really like the concept of tracking my peak flow digitally. The device connects quickly via Bluetooth to my Android phone. However, the meter needs much light in order to work properly. Sometimes, I'm unable to do a measurement. I have to reset the app and the bluetooth dongle in order to do a measurement then.

The app also crashes randomly.

All in all; I like this concept and product. In my experience it is not yet fully stable.

11 March 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Thank you for leaving your reply. We're constantly improving the app so your feedback is really appreciated.

Rated 1 out of 5 stars

No Use

Having overcome setup issues it now doesn't work. This morning it gave 6 consecutive readings below 200 and yet immediately I got a reading of 590 from a Mini-Wright meter.

9 March 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

It seems that the 90 deg angle is an issue with your phone and not our device. Please make sure your phone software is up to date and that the app is also up to date. It should work 180 degrees as normal without having to install any extra apps.

A CSV file is similar to an excel file, so you should be able to easily copy readings from the CSV to the excel. You simply open the CSV file and copy paste it into your excel.

Rated 1 out of 5 stars

Rubbish piece of device

Rubbish piece of device. Cannot maintain a steady Bluetooth connection and keeps asking for me to blow when I have already! To a point where I feel light headed! Didn’t realise it needed light to work, even with light, no difference. I’m glad I got it for free because there’s no way I’d spend more than a penny on this junk. I would rather stick to the traditional way of measuring my peak flow

1 March 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Sorry that it's not working as expected. On the website there is a video guide on how to use the device, here it is: https://www.youtube.com/watch?v=y9-yPG9I3GE&feature=emb_title

Please let us know if that helps. You can always reach out to us directly on info@smartasthma.com

Rated 5 out of 5 stars

Fantastic product

Fantastic product that allows me to monitor my asthma

24 February 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Thank you!

Rated 1 out of 5 stars

It doesn't work and I have requested a…

It doesn't work and I have requested a refund although I have not heard anything back. I do not have the packaging it came in though.

14 February 2021
Smart Asthma logo

Reply from Smart Asthma

Dear Caroline,

We've already replied to your email and was awaiting your response. We received your response on Saturday, so please do not worry. We are aware that you want to return the device.

On this occasion, we're happy to relax on the packaging rules. I will send you instructions by email.

Rated 5 out of 5 stars

Perfect and a must have!

I have not had access to decent peak flow meters since last March. The one I had from GP is nearly 2 years old so no idea how accurate it is! The smart Peak Flow is accurate and it's a HUGE help having the app - reminders, recording peak flow results, inhaler use, asthma plan. All in one place on my phone! Am over the moon.

6 February 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Thank you for the kind review!

Rated 1 out of 5 stars

Bad experience

I bought a smartasthma-device to monitor my peakflow. But the peakflowmeter didn't work properly, it couldn't measure my peakflow after one sucessfull use, I e-mailed if I could get another one or if I could send it back and I didn't receive any reply. I got a reminder to pay my bill, though.

26 January 2021
Smart Asthma logo

Reply from Smart Asthma

Hey Anne,

Apologies that we have not responded to your query yet. That is terrible service on our part and a deeply regret you've had this experience with us. I am figuring out why our team has not responded to you, as this is something we can fix. We will be reaching out to you by email today.

Rated 1 out of 5 stars

It's not bad? It is realy bad!!!!

It's not bad, it is very bay!!!!
I have been asking for help, intensely! NO RESPONSE! Maybe because i've wrote in german, but that is what distinguishes good support!
If I had the chance to undo the purchase, I would prefer this as of today.

18 January 2021
Smart Asthma logo

Reply from Smart Asthma

Hey Jurgen,

Sorry that we have not responded to your email. That is unacceptable. We will be getting back to your email as soon as possible. If you would like to return the product, that is also possible. Please let us know by email and we can help with that.

Rated 2 out of 5 stars

2 stars

2 stars. It needs light to work. App randomly closes after giving first peak flow reading. First reading is usually best reading. Good gadget idea but not worth paying money for.

12 January 2021
Smart Asthma logo

Reply from Smart Asthma

Hey Paul,

Sorry that the device randomly closes. We will be getting in touch by email to help you with that. Terribly sorry for the experience you've had so far.

Rated 1 out of 5 stars

Never works on iPhone with connected…

Never works on iPhone with connected bluetooth device.

1 January 2021
Unprompted review
Smart Asthma logo

Reply from Smart Asthma

Wir entschuldigen uns für die Unannehmlichkeiten. Unser technischer Support wird Sie per E-Mail kontaktieren, um dieses Problem zu lösen.

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