Smarter Home Store Reviews 

181
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly. The seller refused to provide warranty service, using th... See more

Rated 2 out of 5 stars

When the Decos connect to the sky Q Box it shuts the sky box down and I have to keep rebooting it.i bought a repeater from te company for €20 and it does a better job than the €90 system.If it could c... See more

Company details

  1. Smart shop

Information provided by various external sources

Online retailer of smart home technology products, making your home a connected home.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

181 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(181)

1 review in the last 12 months

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. Will order from this site again. No complaints.

20 July 2021
Smarter Home Store logo

Reply from Smarter Home Store

Hi James - thanks for your review and for shopping with us. 100% Irish owned and managed. www.smarterhomestore.com

Rated 5 out of 5 stars

Really quick delivery with text/email…

Really quick delivery with text/email updates on shipping status and fantastic products, Great service

16 July 2021
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Reply from Smarter Home Store

Dave, thanks for the review. Delighted that you are happy with the service and more importantly that you are happy with the TP-Link Archer. Fab product, we have lots of happy customers in holiday homes again this Summer with pay and you go Wifi. The "free post" discount code SUMMER4G is valid until the end of July so tell your friends and family!

Rated 5 out of 5 stars

Excellent service

Excellent service, ordered my deco smart links (which worked brilliantly) on the Wednesday and they arrived with dpd the following morning

9 July 2021
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Reply from Smarter Home Store

Hi Mark, thanks for taking the time to send us your review and we are thrilled that the TP-Link Deco M5 is working so well for you! Have a lovely weekend.
www.smarterhomestore.com

Rated 5 out of 5 stars

Great

Very happy with the product I bought and how quickly it arrived. Great price too.

27 June 2021
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Reply from Smarter Home Store

Thanks for the review Graham and delighted that the TP-Link Deco E4 is working so well for you - great to get the WiFi pushed out to all four corners of the home. Best wishes.

Rated 5 out of 5 stars

The quickest delivery I had yet

The quickest delivery I had yet! Goods as viewed, good service, will do business again...... Tks

8 June 2021
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Reply from Smarter Home Store

Hi Matt, thanks for taking the time to send us on a review and we are delighted that you are happy with the service and of course your new Ring doorbell. Best wishes.

Rated 5 out of 5 stars

Good price

Good price, quick shipping perfect

24 May 2021
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Reply from Smarter Home Store

Hi Paul, thanks for the great review and I hope you have WiFi everywhere now with the TP-Link Deco M5 - a great choice for boosting WiFi coverage.

Rated 5 out of 5 stars

5 Stars

Super helpful, with good clear communication. Will definitely shop there again.

21 May 2021
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Reply from Smarter Home Store

Hi Robbie, thanks for your great review and delighted that you happy with all of your new Smart Home products. Have a lovely weekend.

Rated 5 out of 5 stars

Great Service

I have order a couple of items from this store. They have all been promptly been sent out and received in good condition. These experiences are why I have rated this 5 Stars.

17 May 2021
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Reply from Smarter Home Store

Richard, thanks for taking the time to send us on a review - this is much appreciated. I hope you are pleased with the TP-Link Deco E4 - kind regards.

Rated 2 out of 5 stars

Cant figure it out

Cant figure it out. But that’s my fault. Everything else is fine.

15 May 2021
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Reply from Smarter Home Store

Hi Paul - sorry to hear that you are having issues setting up the range extender, this shouldn't be the case. Please call our TP-Link Tech Support line (Mon-Fri) on 0818 229 000. The team are more than helpful and will get you sorted. Enjoy the rest of the weekend.

Rated 5 out of 5 stars

Very good

Very good, arrived quickly, very pleasant when I was in contact on phone, product very good too

12 May 2021
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Reply from Smarter Home Store

Hi Bernard,
Thanks for taking the time to send us on a review. We are delighted that you are happy with both our customer service and the TP-Link Deco E4 - hoping your Wifi coverage is a whole lot better now. Best wishes...

Rated 5 out of 5 stars

Brilliant next day delivery and works a…

Brilliant next day delivery and works a treat in our three storey home

5 May 2021
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Reply from Smarter Home Store

Hi Orla,
Thanks for your review and we are thrilled that you have better WiFi coverage in your home now. The TP-Link DecoE4 is a fantastic product.

Rated 5 out of 5 stars

Product excellent Delivery company not good

Gladly give 5 star rating WiFi now working in every part of the house. Would maybe rethink your delivery service as the package was just left on my doorstep. It was there for 6 hours while we were all at work. Was very lucky it wasn’t stolen.

3 May 2021
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Reply from Smarter Home Store

Hi Danielle, thanks for taking the time to send us a review of the Deco E4 and great to hear that your WiFi reception has improved - it is lovely to get such good feedback. I want to sincerely apologise for your package being left outside the house for 6 hours. DPD are supposed to text you to advise the delivery window so that you know in advance and can make a change to the delivery schedule if this does not suit. I will follow up with them on this and thank you for letting us know. We can only improve on these things when we are told about them. Enjoy the rest of the bank holiday weekend.

Rated 5 out of 5 stars

So helpful

So helpful. I had some questions about this product and the assistance I got in advance of any purchase was wonderful, quick delivery. Highly recommended company and product - thank you

22 April 2021
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Reply from Smarter Home Store

Thanks for your review Alana and delighted that you are happy with the TP-Link Deco P9 - great results for those with thick walls and looking for a hybrid between mesh and powerline.

Rated 5 out of 5 stars

Good experience

Prompt delivery. First time order with them, I'm delighted!

20 April 2021
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Reply from Smarter Home Store

Hi Al, thanks for your review and we are delighted that you are happy with your TP Link Deco M5. Thanks for shopping with us!

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