Smart Valeting UK ltd Reviews 206

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of work performed, often noting that their vehicles look brand new or even better than when first purchased. The staff are frequently highlighted for their professionalism, friendliness, and meticulous attention to detail, making the entire process pleasant and efficient. The booking process is also described as quick and easy, further contributing to a positive customer experience. Some people also felt that the service was so thorough that it transformed their vehicle, even after issues like water ingress. However, a few customers mentioned minor oversights, such as the glove box or some storage compartments being missed during the cleaning process.

What people talk about most

Service

Customers consistently report highly positive experiences with the service. Many reviewers praise the... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding results. Many... See more

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with the results,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the online booking system easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’d had water ingress in my car (slow leak that hadn’t been noticed for months). Car repaired but footwells on drivers side saturated, interior in general damp. Ian and Lewis did a full valet and clea... See more

Rated 5 out of 5 stars

Had a phenomenal first time experience with Smart Valeting UK. The chaps did a really thorough and solid job on my car - honestly it's showroom ready, including removing two persistent stains on s... See more

Rated 5 out of 5 stars

They were able to accommodate a booking at relatively short notice. Communication was great; they came early but checked that was ok first. Worked on (through the rain) with know discernible reduct... See more

Rated 5 out of 5 stars

Nathan has done an awesome job cleaning up my motorhome this morning. He cleaned every nook and cranny, some of which I hadn't even thought about. It not only looks fantastic (I now have a white roof... See more


Company details

  1. Car Wash
  2. Vehicle Upholsterer
  3. Car accessories shop
  4. Caravan Repair Shop

Written by the company

Smart Valeting UK provides fully mobile car washing and valeting services nationwide, operating from its base in the East Midlands. From a quick Smart Wash through to a full showroom-standard valet, we clean and care for cars, caravans, motorhomes, lorries, boats and almost any type of vehicle. Our specialist mobile units are fully equipped with their own water and power supply, enabling us to deliver professional results at your home, workplace, dealership, storage site or event location—anywhere in the UK. We use our own branded professional products, developed to achieve a high-quality finish across a wide range of vehicles and surfaces. All services can be booked directly through our website, with convenient online scheduling available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

Del is nothing short of amazing

Del is nothing short of amazing. I knocked over a new can of shed paint in my passenger footwell in traffic. Paint was everywhere, soaked and under the seat etc. I was mortified.
Del got hold of it the following day and removed absolutely everything. Really amazing and thorough work.
If I ever murdered someone I would call Del to remove the evidence! (Joke)
Seriously - you won’t find a better detailer.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, guys did a lovely job of the car. Best clean we’ve ever had on it. Have booked them in monthly we were so impressed. Thank you

17 January 2025
Unprompted review
Rated 5 out of 5 stars

A big thanks to Nathan

A big thanks to Nathan from Smart Valeting UK for doing such a great job cleaning and finishing my car.
Nathan explained all the options and was both courteous and professional.
If you are looking for a mobile vehicle valeting company, you couldn’t do better than Smart Valeting UK.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

A brilliant service

A brilliant service, nothing was too much trouble. The guys left our Motorhome looking fantastic - many thanks

8 January 2025
Unprompted review
Smart Valeting UK ltd logo

Reply from Smart Valeting UK ltd

Colin both me and Nathan enjoyed getting your motorhome cleaned for you even in the cold weather conditions we love it. It was a pleasure to meet you both

Rated 5 out of 5 stars

Efficient and excellent service

Efficient and excellent service, the website was easy to use.
Nathan did a great job, washed down, applied ceramic coating and polished out some scratches for me

10 December 2024
Unprompted review
Smart Valeting UK ltd logo

Reply from Smart Valeting UK ltd

Thank you very much for the excellent review, from the team at Smart Valeting UK

Rated 5 out of 5 stars

After Nathan and 'the boss' did a…

After Nathan and 'the boss' did a superb job cleaning and polishing our motorhome before putting under cover for the winter we decided to have our new car Diamond Bride ceramic coated. Again a professional and efficient job by Nathan which has really enhanced the colour of the car and its protected! I would recommend Smart Valeting Uk every time! Well done guys!

22 November 2024
Unprompted review
Smart Valeting UK ltd logo

Reply from Smart Valeting UK ltd

Thank you greatly David very happy to hear your delighted with our services, we like to think of our staff and customers as family

Rated 5 out of 5 stars

Fantastic job

Nathan arrived when he said & worked so hard the 4 hours he was here
The car looks better then brand new
His van was so well equipped & didn’t need us for anything
I will highly recommend to everyone for a five star plus job

30 November 2024
Unprompted review
Smart Valeting UK ltd logo

Reply from Smart Valeting UK ltd

Thank you so much, Nathan is an asset to our company and brings a lot of experience to the table which shows in his work. welcome to becoming one of our regular customers x

Rated 5 out of 5 stars

Absolutely amazing company would highly…

Absolutely amazing company would highly recommend I had DIAMONDBRITE ceramic applied to my car and it looks absolutely amazing looks like it’s just come out of the car showroom and the guys were so friendly

18 November 2024
Unprompted review
Smart Valeting UK ltd logo

Reply from Smart Valeting UK ltd

Melanie was an absolute pleasure meeting you, thank you so much for our hot drinks, we hope to see you again and looking forward to keeping the Diamondbrite doing what it does best. thank you for choosing us.

Rated 1 out of 5 stars

Don’t bother ordering off them

Don’t bother ordering off them. Delivery is too slow. I bought something off these on 14th November and it’s not turning up until the 20th November if I’d known it was a long delivery time I wouldn’t have purchased off them. Buy off someone else.

14 November 2024
Unprompted review
Smart Valeting UK ltd logo

Reply from Smart Valeting UK ltd

Hi Lee, I'm sorry this has caused you an inconvenience we always aim to get parcels sent out within 3 working days of the order, we don't have much control over the postage or courier system after we've sent it occasionally this does happen.

Rated 5 out of 5 stars

Excellent results from the team

Excellent results from the team. Car looks great. I would happily recommend Smart Valeting.

6 November 2024
Unprompted review
Smart Valeting UK ltd logo

Reply from Smart Valeting UK ltd

Hi Gary thank you for your review it is very much appreciated

Rated 5 out of 5 stars

Just had the outside of our caravan…

Just had the outside of our caravan valeted by Smart Valeting UK and what else can I say, other than Excellent!
Initially, booked and paid on line (easy peasy) 2 weeks ago. Recieved an automated appointment reminder two days ago and this morning a courtesy call half an hour before.
Very customer focused Company, they use top quality cleaning materials and crack on with the job. I cannot recommend them highly enough. Thank you very much Del - great job.

7 September 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Nathan for an excellent…

Thank you Nathan for an excellent professional job on our car this morning. The car looked like it should have done when delivered from the main dealer who just didn't bother! We had both upholstery and paint protection put onto the car by Nathan and what a transformation the car looks like a brand new vehicle. We would definitely recommend Smart Valeting and we will certainly be using their services on all our vehicles in the future. Thank you so much👍

6 September 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic service

What a fantastic service! Connor was with us bright and early. He was a very friendly and professional young man who worked really hard on our old lady motor home to make her sparkle! We are absolutely thrilled with the outcome. Thank you so much Connor and smart valeting uk, you provide a wonderful service that we highly recommend!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service . My car wasn’t looking the best inside or out and it had to go back to my H/O as an end of term company car . Ian came out and got it looking 100% better even though it was raining. Great Job 👏

9 July 2024
Unprompted review

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