Smart Wheels b.v Reviews 314

It’s almost like they didn’t know how many cars they were going to be leasing out that morning because they did not have enough help to effectively process all the people that were there at the same time. We waited for an hour to get our car just because of the line and how long it was taking.

Normally i dont post any reviews, but excellent service here. We hired 2 cars its next to the hotel and almost all brand new Kia cars. Even we delayed two hours later for the returning, they understood the issue and it was free of charge.

We were very happy with the service, car and price. Everything went smoothly. We highly recommend Smart Wheels. We are always nervous renting from a new and non-franchise company as there are horror stories about being overcharged or hidden charges after you leave the country but we were pleased this did not happen with Smart Wheels. We stayed in the Renaissance Creek, right next to Smart Wheels, so it was super convenient. We even extended our rental without any problems.

Easy to book a car
Car and service are great
Thank you

Efficient service. Nice clean car. Easy to find the rental office at the cruise port. No bogus charges.

Car was as expected. No negative surprises.

I definitely recommend Smart Wheels. Nice cars, great prices, and very friendly and helpful staff.

Smart Wheels Car Rental is conveniently located at the cruise port, behind security gates, making it an easy access for shore excursions. The check-in process was smooth with a prior reservation. However, at check-in, the contracted fee agreed upon at booking ($50 for sandy or wet seats) was changed to $150 for sandy or wet seats. This wasn't agreed upon before booking, but it was required for check-in. While the vehicle mechanically worked fine, it wasn't cleaned/vacuumed before our booking, and a faulty seatbelt meant one passenger had to sit unbelted in the rear seat. Given the importance of "no sand or wet seats," it was ironic that the car was not in pristine condition before it was issued to a customer. I took multiple photos of the sand and faulty equipment beforehand, as did the check-in staff, to ensure we were not charged for damage or conditions that were not our fault. Given it was a busy day, we had to accept the vehicle as is anyway. That said, we had a blast on our shore excursion and had no issues whatsoever during our journey to and from the cruise port. Returning the vehicle was smooth and convenient. While we would likely use Smart Wheels again for its convenience of access of the cruise port, I wonder if there are other rental companies with better vehicles that would offer cruise port pick-up or delivery.

Very easy rental right from the cruise port! Instructions that were emailed were very clear and the office was easy to locate. You confirm the rental and they hand you they keys. Clean vehicle (Nissan versa) that had charging ports and Apple Car play. Definitely recommend if you are considering renting a car during your port day in Curacao!

The whole process is very easy. Staff is friendly and very service minded. Highly recommended.

Very efficient when booking the car. They offered us a map and lots of information about what to see while we had the car.

Really easy rental experience. The vehicle was clean and in good condition. The price was reasonable and the staff were helpful and friendly.

Highly recommend! Simple and easy booking, smooth pickup/return with friendly service and good prices. Way better than your typical Avis, Budget …

Experience was good and proximity to ship was great for pickup and return. Would be helpful to provide a good local map or guidance on setting up vehicle navigation.

A great experience from start to finish. The speed and service were excellent. Clear instructions, no long waits, and the car in excellent condition. Returning it went very smoothly as well.

Car was clean and brought right to the cruise terminal for us. We tried our best not to get sand in it from beach hopping all day. We were told that it would cost us money if we got the seats wet. Overall a good experience and nice cars.

Very easy car rental experience. They have a small location inside the cruise port and the people were nice. Car was perfect for our needs.

Really nice people gave me the car. The car was really nice and made my vacation complete. There was a little miscommunication with the return but it was fixed really nicely!