Smart Wheels b.v Reviews 

346
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally convenient locations situated right near cruise ports and hotels, which makes vehicle pickups and drop-offs completely seamless. Consumers consistently highlight the friendly, professional staff members who provide wonderful local guidance, ensuring that every visitor enjoys a smooth and welcoming rental process from start to finish. Though some reviewers were not happy with minor vehicle conditions or equipment issues like faulty touch screens and uncleaned interiors, people still found the modern cars very reliable for exploring the island. Visitors genuinely appreciate the well-maintained vehicles and overall excellent service.

What people talk about most

Service

Clients share positive opinions on service, highlighting seamless transactions and friendly staff. Reviewers... See more

Product

Reviewers mention positive feedback about product, highlighting that vehicles are generally clean, nearly... See more

Staff

Consumers find staff to be positive, highlighting friendly and service-minded attitudes from the team.... See more

User experience

People report positive experiences with user experience, highlighting how easy the rental process is from... See more

Location

Users describe positive interactions with location, highlighting the great convenience of being situated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The car rental station was located directly on the cruise terminal grounds and easy to find. After an initial wait due to a long line in front of the office, the car handover was quick and easy. Retur... See more

Rated 5 out of 5 stars

Low rates, full coverage, no deposit, great car, comfortable location (right beside the hotel)all very good. The best: MAEVERSON- he went above and beyond to ensure I would receive the car on Sunday,... See more

Rated 5 out of 5 stars

Easy to rent a car, very organised. No hassle. Just upfront the reservation, payment and insurance and on the day the ship is in port, getting the car under 5 minutes. Very friendly staff en exc... See more

Rated 5 out of 5 stars

I have never ever had such a quick and easy pick up and drop off of a rental car. Vehicle was perfect for our needs. We saw several tourist spots and then spent the afternoon at a beach. There were 3... See more


Company details

  1. Car rental company

Written by the company

With NO DEPOSIT required! At Smart Wheels we offering service to customers in Hotels, Condo, Villas and Airbnb all over Curacao. With pick-up locations as Curacao International Airport, Corendon Mangrove Beach Resort and Cruise Terminal. At Smart Wheels we provide you with a modern and easy options to move around and explore our colorful and interesting city full of history.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

346 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(346)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Really nice people gave me the car. The car was really nice and made my vacation complete. There was a little miscommunication with the return but it was fixed really nicely!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Good experience.


We were early but the car was brought there fast. Check in was very smooth and the car was in good shape and fuel efficient. I wish I could remember the name of the person that checked us in. Very helpful and courteous.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Just like promised

Just like promised, they came to bring the car. A came te get it sometime later. Bud called first that the ware a little late. So no problem!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Top place for rent car

everythyng Was great with the véhicule and not compliqué to return

And when a Come back the véhicule the 22 january at 15.00 pm the guys to return whait for me

This guys was is first week-end work There. but is was professionnel
Tks

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy to rent a car

Easy to rent a car, very organised. No hassle.

Just upfront the reservation, payment and insurance and on the day the ship is in port, getting the car under 5 minutes. Very friendly staff en excellent (modern) cars. Would certainly rent again.

On the day that we took the car. Staf reach out threw sms to see if everything was ok and if we had any questions. Very professional.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

The office at the cruise port was…very clean, with friendly, professional staff.

The office at the cruise port was ideal. We did not have a reservation, but the team was able to get us a vehicle on the spot. They were all very friendly, and helpful with local knowledge and directions. The cars are all new and very clean. The entire process was super easy, even on Christmas day. Many thanks to the team that gave up their time to make our Curacao visit more memorable.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect car rental station for cruise passengers

The car rental station was located directly on the cruise terminal grounds and easy to find. After an initial wait due to a long line in front of the office, the car handover was quick and easy. Returning the car was also hassle-free at the rental station. There was also a mailbox for returning the keys after opening hours. The contract and confirmation of the return were sent by email. The car was almost new, clean, and in excellent condition. I was very satisfied.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Smooth as could be

Smooth as could be, got off ship, car rental is there as soon as you get off the boat. Had all my info in the system, handed me the keys and we were on our way. It was a totally seamless transaction from pick-up to drop off. Highly recommend this company!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I have never ever had such a quick and…

I have never ever had such a quick and easy pick up and drop off of a rental car. Vehicle was perfect for our needs. We saw several tourist spots and then spent the afternoon at a beach. There were 3 off us so renting from Smart wheels was much cheaper than any excursion by far and allowed us to do what we wanted. Highly recommend Smart Wheels.

9 December 2025
Unprompted review

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