My water flossers got lost in the post but straight away they sent out new ones even though it wasn't their fault it was delivery driver when i received them ive tried so many other ones but nothin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our purchase from Smile Therapy. We chose this oscillating toothbrush for our child as a first step away from a manual toothbrush, and it has been a great introduction. The osci... See more
Company replied
I've tried quite a few teeth whitening products over the years, but Smile Therapy Pro Teeth Whitening PAP+ is the first non-bleach product that has genuinely whitened my teeth. It's easy to use, gentl... See more
Company replied
Absolutely recommend this product! I must admit I was skeptical at first but thought I needed to try something and I was so impressed ! Slightly addictive actually! It’s satisfying to see the plaque... See more
Company replied
Company details
Written by the company
Elevate your oral hygiene with Smile Therapy, the premier brand for at-home dental care. Experience transformative power for a radiant smile. Discover innovative solutions and professional-level care from home. Unlock the secret to a healthy & confident smile with Smile Therapy.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- support@smile-therapy.co.uk
- smile-therapy.co.uk
4.6
Excellent
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, fast response and I got exactly what was on the box.
7 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you received great service, a fast response, and that the product met your expectations. We truly appreciate your support and look forward to welcoming you back for future orders!
Works well, gets rid of plaque and stains
Works well, gets rid of plaque and doesn't run out quickly, charge carries for ages. Also gets rid of stains but does take a couple days to get rid of stubborn ones.
7 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the product is working so well for you and that it’s effectively removing plaque and stains, while the long battery life has impressed you too. We truly appreciate your support and look forward to welcoming you back for future orders!
Water flosser Pro 10/10
Placed this order as I was recommended the water flosser pro, it’s a great product, quick delivery, I ordered the 360 degree U Electric Mouthbrush, I wouldn’t recommend this, it’s not a great product
4 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re enjoying the Water Flosser Pro and that your order arrived quickly. We also appreciate your honest feedback, as customer feedback helps us continue to improve our products. We truly appreciate your support and look forward to welcoming you back for future orders!
Great tongue scraper
Great tongue scraper, wanted to rebuy this again, one of the best quality oral care products i own
6 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with your tongue scraper and that you chose to purchase it again. It’s wonderful to know you consider it one of the best quality oral care products you own. We truly appreciate your support and look forward to welcoming you back for future orders!
Prompt delivery
Prompt delivery, good packaging, love the product, works well.
6 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived promptly, was well packaged, and that you’re loving the product. It’s wonderful to know it’s working well for you. We truly appreciate your support and look forward to welcoming you back for future orders!
I love everything such high quality and…
I love everything such high quality and pretty designs.
6 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you love the products and are pleased with the high quality and beautiful designs. We truly appreciate your support and look forward to welcoming you back for future orders!
Excellent toothbrush
Excellent toothbrush! My 7 year old loves it and it has encouraged him so much to brush his teeth!
5 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your 7-year-old loves the toothbrush and that it’s encouraged him to brush his teeth with enthusiasm. It’s wonderful to know it’s having such a positive impact. We truly appreciate your support and look forward to welcoming you back for future orders!
Ordered the water pik not used yet as…
Ordered the water pik not used yet as only just received.
3 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your item has arrived safely. We hope you enjoy using it and are pleased with the results. We truly appreciate your support and look forward to welcoming you back for future orders!
Easy to use with different speeds and…
Easy to use with different speeds and works great
5 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found the product easy to use and that you’re enjoying the different speed settings. It’s wonderful to know it’s working so well for you. We truly appreciate your support and look forward to welcoming you back for future orders!
It works tastes lovely and makes my…
It works tastes lovely and makes my mouth feel fresh
5 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product and that you’re enjoying the taste and fresh feeling it leaves. We truly appreciate your support and look forward to welcoming you back for future orders!
Excellent bit of kit
Excellent bit of kit, works well. Waiting to see how I can improve the look of my teeth
2 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product and that it’s working well for you. We hope you continue to see great improvements with continued use. We truly appreciate your support and look forward to welcoming you back for future orders!
Waste of money
Waste of money. Literally a vibrating piece of metal. Doesn’t work cheap plastic and packaging. Very misleading and basically a con.if you filter these reviews to “verified” you’ll see I’m not alone with this.
1 July 2026
Unprompted review
Reply from Smile Therapy
Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.
We kindly encourage you to reach out to our team directly at support@smile-therapy.co.uk, we will be more than happy to assist you and provide a suitable resolution.
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the whitening strips and are already seeing positive results. We truly appreciate your support and look forward to welcoming you back for future orders!
My Terrific Toothbrush
I am 14 Years Old and was bought The Electric Toothbrush on recommendation from My Hospital Consultant who performed My Surgery ( An Abyss drained and 4 Teeth Roots removed under anaesthetic during emergency surgery) and I think My toothbrush is Fab, I like all the buttons and can not wait to clean my teeth every morning, My favourite mode is Nurse because it reminds me of being cared for in Hospital
24 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re enjoying your electric toothbrush and that it’s making brushing something you look forward to each day. It’s wonderful to know you’re pleased with the different settings and features. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with the product that you came back to purchase it again. We truly appreciate your support and look forward to welcoming you back for future orders!
My adult daughter had lots of plaque…
My adult daughter had lots of plaque before but after using this it has totally gone definately recommend
1 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your daughter has seen such a noticeable improvement and that the product has helped remove the plaque so effectively. It’s wonderful to know you’d happily recommend it to others. We truly appreciate your support and look forward to welcoming you back for future orders!
I have purchased a smile sonic…toothbrush
I have purchased a smile sonic toothbrush and to be honest, it’s brilliant. My teeth are silky smooth and are getting whiter after only a month. The charge life on this thing is incredible and amazing value at only £25.00. The best buy I’ve made in years. The delivery was fast too. I love this product!!
1 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re loving your Smile Sonic Toothbrush and that after just a month your teeth are feeling silky smooth and looking noticeably whiter. It’s wonderful to know you’re impressed with the long battery life, great value, and fast delivery. We truly appreciate your support and look forward to welcoming you back for future orders!
packaged beautifully
packaged beautifully,
full instructions easy to understand,
brilliant communication, order and delivery tracking spot on
very pleased with item
31 May 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were so pleased with the packaging, clear instructions, and excellent communication, including the order and delivery tracking. It’s wonderful to know you’re happy with your item. We truly appreciate your support and look forward to welcoming you back for future orders!
Product is great quality and delivery…
Product is great quality and delivery was fast
3 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product quality and that your order arrived quickly. We truly appreciate your support and look forward to welcoming you back for future orders!
😄 I’m happy about this product.
2 July 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re happy with the product. We truly appreciate your support and look forward to welcoming you back for future orders!
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