The website and ordering system is so simple to use, informative etc. Super quick delivery with updates throughout. Having only just received the product and used for about a week I think it's gre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My water flossers got lost in the post but straight away they sent out new ones even though it wasn't their fault it was delivery driver when i received them ive tried so many other ones but nothin... See more
Company replied
I've tried quite a few teeth whitening products over the years, but Smile Therapy Pro Teeth Whitening PAP+ is the first non-bleach product that has genuinely whitened my teeth. It's easy to use, gentl... See more
Company replied
I have been very satisfied with all my bundles of teeth care with Smile therapy. I have bought several items that I find are a must for keeping the mouth fresh smelling and oral care does not come bet... See more
Company replied
Company details
Written by the company
Elevate your oral hygiene with Smile Therapy, the premier brand for at-home dental care. Experience transformative power for a radiant smile. Discover innovative solutions and professional-level care from home. Unlock the secret to a healthy & confident smile with Smile Therapy.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- support@smile-therapy.co.uk
- smile-therapy.co.uk
4.6
Excellent
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Greta toothbrush love that it is so…
Greta toothbrush love that it is so quiet!
11 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re loving your toothbrush and that you’re enjoying how quiet it is to use. We truly appreciate your support and look forward to welcoming you back for future orders!
Time saving …
Brilliant tooth brush i cant believe 30 seconds is all I need, why have I been wasting my life so much, the only downside for me is getting the toothpaste on the u shaped brush as its double sided and my tremor is ridiculously bad right now but I'm getting there with it. Really quick delivery service. Brilliant
25 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re enjoying your toothbrush and finding it such an effective and time-saving addition to your routine. We also really appreciate your honest feedback, and it’s wonderful to know you’re already seeing the benefits. We’re so pleased the delivery was quick too. Thank you for your support, and we look forward to welcoming you back for future orders!
Quick delivery and easy to follow…
Quick delivery and easy to follow instructions. Teeth feel really smooth and clean after use
24 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived quickly and that you found the instructions easy to follow. It’s wonderful to know your teeth are feeling noticeably smooth and clean after use. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re very happy with your purchase. We truly appreciate your support and look forward to welcoming you back for future orders!
This is a great product…
This is a great product to remove stains and calcium build up on your teeth.
Leaved your mouth feeling credit and clean.
24 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with the product and that it has been effective in helping remove stains and calcium build-up. It’s wonderful to know it leaves your mouth feeling fresh and exceptionally clean. We truly appreciate your support and look forward to welcoming you back for future orders!
Issue with water tank resolved…
Issue with water tank resolved immediately and new one dispatched straight away.
25 May 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear our team was able to resolve the issue with your water tank quickly and arrange a replacement straight away. We truly appreciate your support and are pleased we could help make the experience a positive one. We look forward to welcoming you back for future orders!
Good quality product
It was really good I really liked my toothbrush the delivery was fast and my teeth feel cleaner then ever
22 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with your toothbrush and that your order arrived quickly. It’s wonderful to know your teeth are feeling cleaner than ever and that you’ve had such a positive experience. We truly appreciate your support and look forward to welcoming you back for future orders!
Brilliant quality products
Brilliant quality products, my teeth feel really clean I need to purchase more products from this company
19 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with the quality of the products and that they’re leaving your teeth feeling really clean. It’s wonderful to know you’ve had such a positive experience and are looking forward to trying more from us. We truly appreciate your support and look forward to welcoming you back for future orders!
Product arrived really quickly and I am…
Product arrived really quickly and I am really happy with the flosser - it’s very powerful and effective.
23 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived quickly and that you’re so pleased with the flosser. It’s wonderful to know you’re finding it powerful and effective. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you had a great experience and that your order arrived quickly. We truly appreciate your support and look forward to welcoming you back for future orders!
Product came really fast and it worked wonders!
Product came really fast and it worked wonder with plaque on my teeth, would recommend to anybody for the price!
10 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived quickly and that you’ve had such great results using the product. It’s wonderful to know it has been effective and that you’d happily recommend it to others. We truly appreciate your support and look forward to welcoming you back for future orders!
I just love my water flosser !
I just love my water flosser !! It was rather messy to start with , but I soon got through a session without getting wet through, and now no issues at all.
It is fabulous and you feel dental clean.
Highly recommend and don’t give up after a few sessions, you will love it !
22 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re loving your Water Flosser and that you quickly got the hang of using it. It’s wonderful to know you’re enjoying that fresh, dentist-clean feeling and have had such a positive experience. We truly appreciate your recommendation and support, and look forward to welcoming you back for future orders!
Simple ordering process & quick…
Simple ordering process & quick delivery. I would definitely re order again 👌🏽
21 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found the ordering process simple and that your order arrived quickly. It’s wonderful to know you’d happily order from us again. We truly appreciate your support and look forward to welcoming you back for future orders!
Dental Wireless 5-In-1 Water Flosser…
Dental Wireless 5-In-1 Water Flosser Pro is the best water flossier I’ve tried. Really pleased with how easy it was to get used to. And I love the Ultrasonic Denture Cleaning Pod Pro for my Invisalign.
Thanks!
22 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with both the Dental Wireless 5-In-1 Water Flosser Pro and the Ultrasonic Denture Cleaning Pod Pro. It’s wonderful to know you found the Water Flosser easy to get used to and that the Cleaning Pod is working so well for your Invisalign. We truly appreciate your support and look forward to welcoming you back for future orders!
Very pleased
Very pleased , fast delivery. Working very well, would recommend. Thank you
22 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re very pleased with your purchase and that your order arrived quickly. It’s wonderful to know the product is working well for you and that you’d happily recommend it to others. We truly appreciate your support and look forward to welcoming you back for future orders!
Unreal toothbrushes
I got the U shaped toothbrushes and they are amazing. My autistic son didn't tolerate manual or traditional electronic toothbrushes. He loves this and uses it twice a day with no meltdowns or sensory issues.
19 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the U-shaped toothbrush has been such a positive change for your son and that he’s now able to brush comfortably twice a day. It’s wonderful to know it’s made the routine easier and more enjoyable for him. We truly appreciate your support and look forward to welcoming you back for future orders!
A flossing game changer
As a grown man that has always had issues "flossing" - this is a game changer! twice a day i now floss and can already feel the difference.
Im still perfecting the technique - but im getting there! its so much easier than using floss, and takes the stress away for someone that genuinely struggled with conventional flossing. The different speeds allow me to treat the more "problem" areas differently to the rest of my mouth - another great little touch.
I havent yet used all the tools that come with it, but im sure that they will be as useful as the "Jet" that i have started with.
My order arrived a day earlier than scheduled, which was a bonus!
21 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the Water Flosser has been such a game changer for you and that it’s made flossing easier and more comfortable compared to traditional methods. It’s great to know you’re already noticing the difference and finding the different settings useful for targeted care. We’re also pleased your order arrived early as a bonus! We truly appreciate your support and look forward to welcoming you back for future orders!
Very good servicr
10 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were pleased with our service. We truly appreciate your support and look forward to welcoming you back for future orders!
Very happy with my new electric…
Very happy with my new electric toothbrush. Delivery was quick.
Thank you.
19 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re very happy with your new electric toothbrush and that your order arrived quickly. We truly appreciate your support and look forward to welcoming you back for future orders!
Easy to use.
21 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found the product easy to use. We truly appreciate your support and look forward to welcoming you back for future orders!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.