Smoke Organic Store Reviews 

334
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

The flavors are not only amazing, but the small yet intricate device handles its 700mah battery perfectly. Living out in the bush, the watermelon flavour is the perfect cooling flabour after fig... See more

Rated 5 out of 5 stars

Great product , Fast delivery and well packaging. Super Thanks to Organic Store staff for the great service & the free gift i received. Highly recommended to anyone who wants to break the bad habit... See more

Rated 2 out of 5 stars

This store offers free rewards, but when you 'cash' them in and apply the discount code, the checkout system does not accept the code!!! My friend, who also buys from Smokeorganic, also experienced th... See more

Company replied

Rated 1 out of 5 stars

I ordered a pod and waited for my delivery, upon delivery I got an empty package. I tried to call them but their line goes to voicemail and my WhatsApp messages aren’t being responded to. Bad expe... See more

Company details

  1. Vaporiser shop
  2. also in
  3. Tobacco shop

Written by the company

South Africa's premier, friendliest, fastest online vaping store for AirsPops Airscream, Vapengin, Vozol, Elf Bar, E-xhale, Nasty and more brands that we trust and use ourselves. Free Express Delivery anywhere in South Africa. Same Day Delivered to Cape Town and surrounding areas if you order before 8 am.


Contact info

3.8

Great

TrustScore 4 out of 5

334 reviews

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No recent history of asking for reviews

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3.8

All reviews

(334)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service & prices

Great service - Received my parcel 2 days after ordering. Products are great quality. Second time I've ordered and both times the service has been top notch. prices are very competitive.

9 January 2023
Rated 3 out of 5 stars

Airscream order

I love the airscream range and it's quite difficult to come by, so the convenience is great but the packaging was quite destroyed this time

1 December 2022
Rated 5 out of 5 stars

Satisfied customer

I am very happy with the product.
Thank you.

Also after having 3 bad courier delivery experiences. I am happy to say that this time around my package arrived in good condition.

29 November 2022
Rated 5 out of 5 stars

Black Friday Specials Rock!!!

Smoke Organic is rated more than 4 stars on Trust Pilot. They only sell the most reputable brands and highest quality products. The payment process was of the strictest security. I received my delivery 4 days from the date of my order. I am very happy with the products and the professional service that I have received from them. The organic points are a lovely bonus. Looking forward to many future orders.

25 November 2022
Rated 2 out of 5 stars

Free Rewards Discounts Don't Work. :(

This store offers free rewards, but when you 'cash' them in and apply the discount code, the checkout system does not accept the code!!! My friend, who also buys from Smokeorganic, also experienced this issue! Why offer rewards if it cant be redeemed?

18 November 2022
Unprompted review
Smoke Organic Store logo

Reply from Smoke Organic Store

Hi Sarita

We're working on a fix for this, but in a nutshell: you can only apply one "discount" code to your cart at once.

If you're purchasing products that qualify for volume discounts, your cart already has a discount applied to it and thus applying the rewards code won't apply.

We're looking at alternative rewards solutions that work with our volume discounts.

For now, you should be able to apply the rewards code to your cart as long as there aren't any bundle or volume discounts already applied.

Please let your friend know too. You can email me at charl@smokeorganic.co.za if you need further assistance.

Kind regards
Charl
The Smoke Organic Team

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