Smoke Organic Store Reviews 

334
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The flavors are not only amazing, but the small yet intricate device handles its 700mah battery perfectly. Living out in the bush, the watermelon flavour is the perfect cooling flabour after fig... See more

Rated 5 out of 5 stars

Great product , Fast delivery and well packaging. Super Thanks to Organic Store staff for the great service & the free gift i received. Highly recommended to anyone who wants to break the bad habit... See more

Rated 2 out of 5 stars

This store offers free rewards, but when you 'cash' them in and apply the discount code, the checkout system does not accept the code!!! My friend, who also buys from Smokeorganic, also experienced th... See more

Company replied

Rated 1 out of 5 stars

I ordered a pod and waited for my delivery, upon delivery I got an empty package. I tried to call them but their line goes to voicemail and my WhatsApp messages aren’t being responded to. Bad expe... See more

Company details

  1. Vaporiser shop
  2. also in
  3. Tobacco shop

Written by the company

South Africa's premier, friendliest, fastest online vaping store for AirsPops Airscream, Vapengin, Vozol, Elf Bar, E-xhale, Nasty and more brands that we trust and use ourselves. Free Express Delivery anywhere in South Africa. Same Day Delivered to Cape Town and surrounding areas if you order before 8 am.


Contact info

3.8

Great

TrustScore 4 out of 5

334 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(334)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The flavors are not only amazing

The flavors are not only amazing, but the small yet intricate device handles its 700mah battery perfectly.

Living out in the bush, the watermelon flavour is the perfect cooling flabour after fighting fires aswell as the frenzy grape.

Can't wait to try out more of the flavours. Thank you SmokeOrganic for the perfect salt nic vapes

2 June 2022
Rated 5 out of 5 stars

Excellent Service, good people

My order is now delivered in full 🙌 😀 Thank you for the effort 👌 and for fixing the small issue.

28 May 2022
Smoke Organic Store logo

Reply from Smoke Organic Store

Hi Jo-Anne,

I've sent you an email this morning regarding your order.

I'm terribly sorry for the partial order, I've scheduled an extra coil for Monday morning to be sent to you with a free tank for the bottle. AirsPops device.

Regards
Charl

Rated 5 out of 5 stars

Great service

Great service and great products! Helpful communication

24 May 2022
Unprompted review
Smoke Organic Store logo

Reply from Smoke Organic Store

Hi Raeesa

Apologies for getting back to you so late.

We’re waiting on stock to arrive today or tomorrow, once it does I’ll send out the 7 disposables and 2 extra as an apology for the delay in receiving your order.

You can keep the incorrect order that was originally delivered, I’ll keep you updated on the order.

Please let me know if you have any other questions?

Regards
Charl

Rated 5 out of 5 stars

Smoke Organic ROCKS!!!

I was so impressed with the Smoke Organic Online Store. I placed my order for various Airscream pods and liquids as well as disposable units.

The site is extremely user friendly and as soon as I placed my order, I received a whatsapp from a gentleman who just wanted to make sure I had ordered the correct pods as I have two different devices! I was so impressed!

Thank you Smoke Organic you have a new customer for life! Delivery took 1 day due to the next day being a Public Holiday in South Africa.

Wow thanks a mil GREAT CUSTOMER SERVICE AND PRODUCTS WITH THE MOST DELISCIOUS FLAVOURS EVER!!

I have tried various Vaping brands and devices and Airscream beats them by far. You are THE BEST!!

KEEP IT UP TEAM SMOKE ORGANIC!!

Kindest Regards

Liesl Swartz
Cape Town
South Africa

29 April 2022
Unprompted review
Rated 5 out of 5 stars

best experience online and fast delivery!!!

At first I was quite hesitant to order on the website given that the majority of the time I purchase my air pops in person but this was the best experience I have had online with you guys. My order arrived as expected on the said delivery date and my goods were packaged neatly. I will definitely be ordering from you guys again! Thank you :)

25 April 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look