Smokers Heap Reviews 29

Never received my order and have tried emailing them 5 different times and calling them with no answer!

This has to be the worst online vape company/store that I have EVER dealt with. I placed an order, then they contacted me to verify address. This is the last that I heard from them. They did not waste any time processing my payment. I reached out to them SEVERAL times and never heard back. I have disputed with the bank to try and get my money back.

I purchased 3 vapes and when received all of them were horrible. Obviously fake. I emailed the company to no response. Go figure. Horrible.

I ordered a couple esco bars all of them came spitting juice out and the QR codes don’t lead to anything I paid for priority mail but they send the package through ground advantage making me wait 8 days and is trying to act like the manufacturer had something to do with this if you too are looking though these reviews and get your mind changed by the replies of the owner just know you will be scammed too it’s not real don’t try it just move along and find a different website I have reported them to the postal inspectors started a dispute with my bank and we will see what happens they will probably reply with some stupid response “like sorry for the inconvenience the manufacturer gave us old vapes” don’t trust what they have going on.

It was so easy to order! They have flavors that i thought would be out of stock or no longer in stock. Just very pleased!

Recently purchased a strawberry milkshake Esco bar, with my past experience I’ve never had a problem with one of these vapes but recently the shop in town stopped selling them so I figured I’d purchase one from here, terrible mistake. When I received the vape it tasted like burnt plastic so I did what any normal person would do and reached out to them via email, I did not receive any email back until I reached out to them again. Not only was I not given the option for a refund but I since our conversation haven’t heard back from them, I was asked if I would want another vape instead but like I told them I’m particular on the vapes I buy and these ones are my go to, I expressed this again and asked for either my refund back or for another to be sent and I could send the old one back, at this point I had only had it for about a week and did not care to use it since it tasted burnt, I since have not heard from them after asking for a refund or the product I paid for, their customer service is not great at all and if that is what they are going to sell to customers is a pre burnt vape, I wouldn’t waste your time shopping here.

My favorite vape and best flavor!!

I’ve ordered twice and I had no trouble getting my vapes. The price is good. Plus your shipping is very fast. I will continue to order from you.

The service was good. They went over and beyond to make sure things went okay.

Very pleased with the products they have all worked so far. I love that it is delivered to my door instead of me having to leave the house.

I appreciated the detailed responses and also the quick responses.

You had exactly what I was looking for as I am unable to find it locally. I was so happy I ordered 4. I have given 2 away to friends who also enjoy this flavor so I will be a returning customer for sure!! Thank you for an easy check out and quick shipping!! 5 stars ⭐️⭐️⭐️⭐️⭐️

Great product! I like that they are in stock. The shipping is a little slow for the price.

Proactively contacted me about restock item.

100% satisfied! Placed order on a Saturday night, delivered to my door on Thursday morning. Customer service was great when I had questions-unlike other places I’ve used. Shipping was reasonably priced and my order was correct. Definitely using Smokersheap from now on!

Great customer service and fast shipping!

Had the device I wanted in stock, when no one else did. Fast shipping, great price, excellent service! Will buy from them again!

My order I received and I appreciate it they got lost in the mail but I finally received it and I appreciate you guys.

I absolutely love buying my vapes with them. They always get in touch with me if one of the vapes I have ordered is out of stock. They also ship very fast.