Smudge Boutique Reviews 

161
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I came across this gorgeous boutique while looking for some loungewear My order arrived next day and the presentation was just fabulous My sweatshirt was beautifully gift wrapped in a gorgeous... See more

Rated 5 out of 5 stars

Smudge always have such a beautiful range to choose from- found a beautiful piece perfect for spring summer drinks. I have ordered a few bits from them now and each time I get compliments from people... See more

Rated 5 out of 5 stars

I ordered an Alice McCall Serenade Me Blouse to match with the pants bought locally, in Australia. The service, from placing the order to fast postage (albeit incredibly expensive for such a light ite... See more

Rated 4 out of 5 stars

Very good service at point of sale, but impossible to contact upon return. Indeed a smaller size coat, but no response to email and tried call the. boutique x 3 but no response. I have so... See more

Company details

  1. Ladies' clothes shop

Information provided by various external sources

Women's fashion focussed boutique, bringing the best of new and established brands such as Sister Jane, Laurie & Joe and Cameo Collective. Chic tailoring, beautiful embellishments. French, Italian and British design.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(161)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great boutique

Great boutique got exactly what I wanted in the size I needed . And got a discount win win definitely will be using them again .

19 June 2021
Rated 5 out of 5 stars

Happy with the service!

Very happy with the items I purchased. I wasn't sure on sizing so purchased a jumper in 2 sizes and returned the one which didn't fit. Smudge Boutique processed the refund quickly and without fuss. Thoroughly recommend!

29 April 2021
Rated 5 out of 5 stars

I love you, Smudge Boutique 🥺💕

I don't think I can adequately express how happy and thankful I am that I found Smudge Boutique! I was devastated when I found out that Sister Jane had sold out this lovely blouse I had been eyeing forever to wear for my graduation, but Smudge came to my rescue! Their website is so easy to navigate, and they have a beautiful selection of clothing items. It honestly took all my strength not to purchase anything other than the top I wanted! The order process was simple, safe, and totally trustworthy. They give you a tracking number for your shipment, and as someone who was ordering from another country, it gave a much needed sense of relief.

It was the delivery of my product that really impressed me, however. I didn't regularly check where my order was at, so it surprised me when I got it only a couple of days after! The processing and the delivery were all so satisfyingly swift, and they packaged my item securely in a box with their cute logo on it, so there's absolutelu no need to worry about the condition of your product when it comes to you. Plus, they added a handwritten note addressed to me that was just so sweet, it made my day so much brighter! I just loved the whole shopping experience I had with them, and I had to share it, so more people would be encouraged to purchase from this lovely business! I sincerely wish them great success!

28 April 2021
Rated 5 out of 5 stars

Great service

Great service. Speedy delivery. I liked how well wrapped and cellophane my item was. I was apprehensive if it had been hanging in a shop floor. Very happy. Will definitely shop with Smudge again.

28 April 2021
Rated 5 out of 5 stars

Stunning

Smudge always have such a beautiful range to choose from- found a beautiful piece perfect for spring summer drinks. I have ordered a few bits from them now and each time I get compliments from people out and about because you can’t find these items anywhere else and so unique

16 April 2021
Rated 5 out of 5 stars

Helpful customer care

I wanted a 2 piece skirt and top by Hope & ivy. I ordered the top but the skirt wasn’t in stock, I emailed customer service to enquire about when the skirt would be back in stock and they replied straight away, offered to reserve the skirt in 2 sizes and then emailed me when it was in stock.
Both items arrived quickly and nicely packaged.
Will definitely order from here again. Thank you for your help x

11 April 2021
Rated 5 out of 5 stars

I absolutely adore this boutique!!

I absolutely adore this boutique! They stock the most gorgeous items & the staff are always so friendly, helpful & quick to answer any questions. My parcel arrived really quickly & was packaged beautifully. Love this place!!

11 April 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look